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An organization is requesting a negotiated price from UT in their quote for the order

which two business flows should UT have in place in communication cloud to meet the customer requirement?

A.

Design order capture and order fulfillment flows

B.

Design a quoting flow to negotiate price and discount approval process.

C.

Design a contract creation and contract renewal flows

D.

Design opportunity management flows and convert the opportunity to quote.

Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.

A.

Create a 1:1 decomposition relationship between TV and VOIP to modem and set the scope to order item on Modem Technical Product

B.

Create a 1:1 decomposition relationship between TV to Modem and VOIP to Modem and decompose conditionally based on whether the modem Is already present in the Technical Inventory

C.

Create an M:1 decomposition relationship between TV to Modem and delete the decomposition relationships after the initial bundle order.

D.

Create an M:1 decomposition relationship between TV to Modem and VOIP to Modem and set scope to account on modem technical product

A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.

A.

By automatically balancing order processing tasks across multiple orchestration items

B.

By automatically balancing order processing tasks across multiple orchestration queues

C.

By automatically queuing the fulfillment request to retry according to predefined retry policy.

D.

By automatically queuing the fulfillment request to retry according to fallout analysis report.

ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.

A.

Discounts.

B.

Adjustment using Context rules

C.

Promotions

D.

Customizations using CPQ Hooks

ABC telecom is a large telecommunication operates with 75 million assets across its customer and business customers. The company cloud to take advantage of customer 360 capabilities. There are slight operational differences between the various regions where it sells services, some regions may have different readiness timelines. Which migration strategies should be opt?

A.

Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.

B.

Do not migrate legacy assets and leverage external objects within salesforce to access them

C.

Coordinate migration readiness across regions and execute migration all at once to ensure consistency

D.

Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.

Acme technology is Tier 1 Provider selling fixed line internet and TV services. In order to send Set top boxes (STB) and modem they are requiring a single call to the shipping fulfillment system, which combination can be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage of inventory in customer base.

A.

Decompose Modem & STB into one CFS using M:1 decomposition pattern configure scope field on CFS technical product definition to Account

B.

Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope filed on the modem and STB products to downstream Order Item.

C.

Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope field on CFS technical product definition to downstream Order Item.

D.

Decompose the Modem & STB to one CFS technical product using M:1 decomposition relationship. Configure the scope filed on the modem and STB products to Account

UC is a communication service provider using communication cloud. UC done migration by successfully loading full data set into a Full copy sandbox with no errors. UC have started loading data in production.

What two action a consultant shall recommend once the load is completed in production?

A.

Analyze and resolve any errors that were encountered and perform additional data load for any failed records

B.

Validate that the resulting volumes in production match expectation, and spot check record for individual corrosiveness

C.

Inform the business that data migration is completed and errors resolved in development

D.

Raise support case to retrieve a data load report to summarize the data load.

The discovery phase has identified the industries order management should integrate with the provisioning system using HTTP protocol, however to activate the service the external system requires two HTTP requests passing formatted JSON payloads. A temporary identifier is returned from the first request and must be used on the second one, but it has no relevance to CRM. The provisioning system is known to reply within 750ms for each request. What are two out of the box options for integration within this system?

A.

Design for one callout each request and cache the identifier in memory

B.

Design integration procedure that makes both request and returns the result to order Management.

C.

Use Data raptor technology to make the request and return the response to order management

D.

Design for one callout each request and save the identifier in a non-assetizable attribute on the fulfillment request line

UC rolling out products to the market in multiple go live iterations. Top offer sold is mobile followed by TV, during discovery phase it was identified that regardless of the top offer sold. Same activity of sending out a notification email to the account.

Which two ways consultant model the orchestration to make it reusable, have the least amount of time to go live and require minimal maintenance over time?

A.

Create a product class and assign it to all top level offers, create orchestration plan with a scenario on a product

B.

Use product class to decompose each top offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS

C.

Create a decomposition relationship for each product offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS

D.

Create an orchestration plan and define a scenario for each top product offer

A Company wants to improve their quote to order journey experience, the journey contains manufacturing products and services, and integration with inventory system for device reservation. They want to have smooth omni channel experience. What approach should a consultant take during planning to ensure optimal development and time to market?

A.

Plan for three user stories running in parallel: UX design, Device reservation, API and inventory system integration

B.

Plan for three user stories running subsequently: UX design first, Device Reservation API second, and inventory management system at last

C.

UX experience is the most important. Fully design and validate the UX before designing the integration step

D.

Exact data in integration is an input to the ux design. Detailed Design of the integration… can start