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Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?

A.

There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance

B.

Migrating millions of records will cause Order Management to fail during processing due to large volume

C.

Migrating millions of records may reduce query performance due to large data volumes

D.

This would require migrating all products sold within last 5 years, including those that are no longer sold.

E.

Migrating Assets instead of orders would provide more business Value.

ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.

A.

Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration

B.

Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.

C.

Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management

D.

Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure

United Telecom has initiated high speed offerings on communication cloud after upgrading its network. Which out of the box MACD process should UT consider when upgrade existing assets to high speed offers for interested customer.

A.

Change of Plan

B.

Apply Promotion

C.

Modify Order

D.

Disconnect and New order

United Telecom (UT) has a high-level of customization in their exiting cultural landscape, which results in higher cost on maintenance and development. They have chosen communication cloud with an expectation that they will be able to drive down the operational cost.

What are the two option to achieve the expectation?

A.

Assess the entire architecture and identify ways to replicate the legacy system in Communication Cloud.

B.

Handle the complex business processes manually outside the IT landscape.

C.

Harmonize their business plan to reduce the complexity

D.

Access the entire architecture to identify application that can be decommission.

A telecom service provider offers internet, mobile and TV services that can be sold as bundled and independently. Fulfillment consultant designer is designing the orchestration order that contains any combination to consistently improve the customer satisfaction, the consultant need to design a solution that makes the service available to consumers for consumption and support changes for completely fulfilled offers even when other are still being same. what is the recommendation approach for an assets management strategy in this case?

A.

Module each offer as top offer, Use the standard assetization in orchestration to assetize the offer that have been ordered

B.

Module the offer as a triple play bundle, Use standard assetization in orchestration to assetize the offer that have been ordered

C.

Module the offer as a triple play bundle, Use staged assetization in orchestration to assetize the offer that have been ordered

D.

Module the offer as a top level offers, Use staged assetization in orchestration to assetize the offer that have been ordered

ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.

Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

A.

Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.

B.

Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.

C.

Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ……trigger on custom object to insert product and related records in the product catalog.

D.

Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.

Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?

A.

Implement the router condition logic in the integration layer as callout task

B.

Map all relevant information to the Customer Facing Service (CFS)

C.

Use action type from fulfillment request lines in the callout condition task

D.

Implement the router condition logic within decomposition layer with more conditions.

E.

Use the Action type from Order items to the Decomposition Relationship Conditions.

Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC’s website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?

A.

Discount

B.

Promotions

C.

Time Plan

D.

Offering

Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer. However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?

A.

Model the router technical product and decompose it from the business internet offer.

B.

Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule

C.

Model the router as an attribute of the business internet offer with a default value of ‘included’

D.

Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review

UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa

Which three are the key offering provided by the change of plan feature in communication cloud.

A.

History of subscription updates and traceability

B.

Supported by digital commerce API

C.

Service Continuity

D.

Migrating in/out from bundle offer

E.

Customer can choose their plan from all pricing books.