The corporate identity and access team needs to audit User setup in the Salesforce org. Which permission should be granted to this team so they can perform their audit?
Universal Containers would like to control access to records and objects according to the following business requirements: Sales users can view all account records but only edit their own records. Sales managers can view all account records but only edit records of their team. Service users can view all account records that are not marked with a RecordType of Prospect. Which organization-wide default configuration should an architect recommend to fulfill these requirements?
Universal Containers uses the standard Case object to track various support requests sent to servicing agents. Currently, the Case object has more than 400 fields. Eight different types of case processes have been established, each with a unique combination of statuses. The Director of Customer Service wants to ensure that servicing agents see only the required information specific to the case type they are addressing. Which option is recommended to implement this requirement?
Universal Containers is implementing Sales Cloud. During the final quarter of the financial year, sales managers help each other close deals. They requested a solution in Salesforce to allow them to share opportunities with other sales managers from different teams as needed. They also requested that sharing deals should expire automatically 2 weeks after the new fiscal year starts. Which proposed solution meets the requirements?
A banking company uses a VIP Flag in the Contact Object that they want only Private Banking Reps to see. Which approach is recommended to meet this requirement?
To grant Universal Containers sales managers access to shipment records properly, it was necessary to leverage Apex managed sharing. The IT team is worried about improper access to records. What should an architect recommend to mitigate this risk?
Universal Containers (UC) delivers training in 500 different regions. The UC operations users team manages course setup, scheduling, and trainer setup. The team members work at a regional level and report to an operations manager. The operations manager requested access to edit ALL scheduled courses owned by the operation users team. How should this be achieved?
Universal Containers (UC) service reps are assigned to a profile which has View All in the Case object (Private organization-wide default). To make sure service reps have access to all relevant information (accounts and contacts) to attend to customer requests, which detail should an architect consider?
Universal Containers (UC) has 200 distributors that use Partner Community licenses. Partners cannot see each other ' s data, but UC is also trying to give more visibility to data for certain individuals at a distributor. Which scalable option give users in the partner manager role access to all case and container records for partner users at the same distributor?
Universal Containers has implemented Customer Community with Customer Community Plus licenses for its distributors. Some distributors requested granting specific community users (agents) to view cases submitted by other agents of the same distributor. Which feature only supports these requirements?