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Failure to create a payroll ACH file is a violation of which customer service principle?

A.

Empathy

B.

Reliability

C.

Responsiveness

D.

Tangibles

Which of the following statements is TRUE regarding the pre-notification process?

A.

Sent at least five days prior to payday

B.

Required prior to direct deposit beginning

C.

Verifies the employee's name is on the bank account

D.

Involves sending a zero-dollar transaction through ACH

On June 1st, the Payroll Department received an SUI rate change notice indicating a new rate effective January 1st of the current year. The system was not updated with the new rate until October 1st. SUI contribution recalculation will need to be done for:

A.

2nd quarter only.

B.

3rd quarter only.

C.

2nd and 3rd quarters only.

D.

1st, 2nd, and 3rd quarters only.

The lowest priority is given to which of the following time management categories?

A.

Urgent and important

B.

Not urgent but important

C.

Urgent but not important

D.

Not urgent and not important

The journal is commonly referred to as the record of:

A.

Cross-reference

B.

Final entry

C.

Original entry

D.

Secondary entry

The FLSA is enforced by which of the following entities?

A.

DOL

B.

ICE

C.

IRS

D.

SSA

All of the following preventative measures would help protect personally identifiable information EXCEPT:

A.

Locking files containing employee information.

B.

Signed confidentiality agreements for staff.

C.

Reviewing system security periodically.

D.

Limiting communications to e-mail.

Which of the following situations does NOT reflect constructive receipt of wages?

A.

Check is in the employee's possession.

B.

Direct deposit funds are made available to the employee.

C.

Employer mails paycheck through the United States Postal Service.

D.

Payment has been set aside in the Payroll Department for employee pickup.

Using the table of taxable wages below, calculate the employer'sFICA tax liabilityon the first check of the year:

A.

$2,387.00

B.

$2,945.25

C.

$5,890.50

D.

$11,415.25

Using the percentage method for automated payroll systems, calculate the federal income tax withholding based on the following information:

A.

$18.65

B.

$26.92

C.

$39.04

D.

$41.69