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Which of the following is the most important potential disadvantage of performance pay?

A.

It increases the need for layoffs in poor economic conditions.

B.

It does not fit well with high-involvement management.

C.

It is mainly effective in small companies.

D.

It does not pay off for some employers.

Which methods are used to establish base pay?

A.

market pricing, job evaluation, and pay for knowledge

B.

job analysis, competency testing, and demographics

C.

tenure, job preview, and environmental analysis

D.

knowledge, education, and market pricing

As the new owner of a car dealership, you have become concerned with some behaviour being displayed by most of your sales force. You have decided to change the compensation systems. Yet, you are very concerned with your ability to meet payroll if sales decrease. Which of the following pay plans should you consider using?

A.

employee stock plans

B.

targeted incentives

C.

extensive benefits

D.

competency-based plan

Which of the following best describes an attribute of a well-stated communications objective?

A.

Task-oriented

B.

Easily achieved

C.

HIgh-level

D.

Tied to the business

Which of the following statements relating to the notion of pay for knowledge is true?

A.

There is little empirical evidence supporting the validity of competency-based pay models.

B.

Competency-based pay models are usually associated with operational level roles.

C.

Pay for knowledge requires very detailed job descriptions for every role in an organization.

D.

Pay for knowledge fits well with classical management styles, requiring employee flexibility in skill sets.

What best describes a potential barrier to effective communication?

A.

Selective listening

B.

Feedback

C.

Multiple channels

D.

Job titles

Which of the following should be focused on during Step 6, develop the communication campaign?

A.

Detailing the total rewards philosophy and strategy

B.

Conducting audience research

C.

Analyzing the target audience for the communication

D.

Documenting a project plan