When configuring stages in Flow Designer, what are some of the options that can be done? (Choose two.)
After publishing an item via Catalog Builder, the associated update set is set to which state?
What is the trigger for the Change - Normal - Assess Flow?
A manager wants to run a report on the Computer catalog items, to see how many requests are being made for the add on extra memory, as compared with those requiring only the base memory. How would you meet this requirement?
Your customer is a data center. They have a construction department that builds out spaces for new customers. The customer account representatives are responsible for initiating the construction requests. The guidelines are extensive for how to complete the construction request documentation.
Your customer wants the catalog to contain two items:
1. Construction request
2. Getting Started with Construction Requests
The Getting Started Item should contain a link to a Knowledge Article.
What type of item would you use to satisfy the requirement for the Getting Started Item?
Where are the technical approvals defined, that are executed in the Change - Normal - Assess flow?
Your implementation has some legacy change types with workflows, and also some new change models. What option for Change Create New will support your scenario?
• Label: Fix in Progress
• Value: 104
• Constant: ProblemState.FIX_IN_PROGRESS
Which script is used to add a pre-requisite for transitioning from the Fix in Progress state?
A problem record is the Parent to what record?
Which is the process responsible for delivering items that have been ordered from a Service Catalog?
