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What are the advantages of removing the HR Admin role from the system Admin role after the HR Implementation tasks have been completed? (Choose two.)

A.

This ensures that HR has control over further HR configurations.

B.

The HR Admin role should remain a part of the system Admin role.

C.

This ensures that confidential HR data is only accessible to users with an HR role.

D.

It is not necessary because the system Admin always has access to all HR data.

Only users with which role, at a minimum, may view the confidential data on the HR Profiles table?

A.

Profile Writer [sn_hr_core.profile_writer]

B.

Profile Reader [sn_hr_core.profile_reader]

C.

HR Case Writer [sn_hr_le.case_writer]

D.

HR Case Reader [sn_hr_le.case_reader]

If you have both Admin and HR Admin roles and wanted to configure an Access Control for the Employee Relations Cases table, what must first be done?

A.

Add the Delegated Developer role to your User record

B.

From the User dropdown in the banner, elevate your role to security_admin

C.

Manually add the security_admin role to your User record

D.

Nothing would need to be done

When gathering requirements for HR Services, it is best to begin by defining the Service then working upwards, categorizing in progressively more detail. What are the basic categories used?

A.

HR Service, Topic Detail, COE.

B.

HR Service, Topic Category, Activity Category, Activities, COE.

C.

HR Service, Topic Category, COE.

D.

HR Service, Topic Detail, Topic Category, COE.

The ServiceNow SIM methodology is based around what generic methodologies?

A.

Waterfall and Rapid Application Development (RAD)

B.

Agile and Waterfall

C.

Prince

D.

Scrum and XP

If the Audience field has been configured on a Lifecycle Event Activity, what will the system do if the subject person does not meet the criteria for that Activity?

A.

the activity must be manually closed by the HR professional

B.

the Lifecycle Event will be canceled

C.

the activity must be manually closed by the Subject person

D.

the activity will be skipped

What method needs to be invoked from MatchingRuleProcessor class?

A.

processAndGetCandidates

B.

processAndGetUsers

C.

processAndGelList

D.

processAndGetArray

In the base ServiceNow instance, how are User Criteria used?

A.

To control which users can access the HR Case application

B.

To control what a user sees in the information and suggested reading widgets

C.

To control read and write access to Knowledge bases and articles

D.

To control which users can access the HR Service Portal

What kind of records do HR Requests create?

A.

HR Incidents

B.

HR Files

C.

HR Problems

D.

HR Cases

An HR Admin without the System Admin role can do what? (Choose three.)

A.

Grant roles to users or groups

B.

Modify the HR Administration > Properties

C.

Reset user passwords

D.

Create HR Criteria

E.

Configure business rules

F.

Add users to groups