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If the HRSD application is scoped, why can the System Administrator initially access all HR applications after the plugin has been installed?

A.

When the HR plugins are installed, the necessary HR roles are added to the Admin role.

B.

The roles were manually granted by a ServiceNow security user.

C.

The Admin will always have access to all HR tables and data.

D.

The roles were manually granted by an HR Admin.

In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?

A.

Matching Rules

B.

Client Rules

C.

ACLs

D.

Escalation Rules

The HR Profile table is used to track information for what Employment types? (Choose three.)

A.

Other

B.

Potential Employee

C.

Full Time Employee

D.

Temporary Employee

E.

Spouse

F.

Contractor