Free Practice Questions for Salesforce Platform-App-Builder Exam

Change sets can be exchanged only between deployment-connected organizations, such as a production org and its own sandboxes. UMS Logistics is a separate production organization and has no deployment relationship with the UMS source environment, so an outbound change set cannot be sent there. Salesforce documents unmanaged packages as a mechanism for packaging metadata components in a source org, uploading the package, obtaining an installation URL, and installing those components into another Salesforce organization. A managed package is intended primarily for distributed applications requiring namespace and provider-controlled versioning, such as commercial AppExchange solutions, and is unnecessary for this evaluation transfer. A sandbox likewise cannot be refreshed from an unrelated organization ' s Developer sandbox. Therefore, the appropriate deployment vehicle is an unmanaged package installed through its generated URL.

The correct tool is Data Loader.

Cloud Kicks needs to insert over 1 million net new Account records. Salesforce Data Loader is the correct tool for large-volume imports because it supports bulk insert, update, delete, and export operations. Salesforce’s Data Loader documentation describes it as a client application for bulk data import and export, including inserting Salesforce records. Salesforce also distinguishes it from the Data Import Wizard, which is limited to smaller imports.

Why the other options are wrong:

Data Import Wizard is not suitable for over 1 million records because it is intended for much smaller imports. Schema Builder is for viewing and creating data model components, not loading a million records. Lightning Object Creator creates objects from spreadsheets, not mass-inserting large Account datasets into an existing model.

The correct answer is B. Create a Chatter stream.

A Chatter stream gives users a combined feed from selected people, groups, and records. Salesforce documentation states that users can create a Chatter stream to get a combined view of feeds from selected profiles, groups, and records.

For this requirement, the sales rep can create a stream that includes only the key Account and Opportunity records, so their Chatter feed is filtered to those important records.

Why others are incorrect:

A. Chatter bookmarks save individual posts, but they do not create a filtered feed.

C. Chatter notification alerts users, but it does not filter the feed.

D. Chatter group is for group collaboration, not filtering posts from selected records.

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The correct answer is D. Universal Containers wants the real-time value of the Account’s Support Level picklist to appear on related Case records. The best declarative solution is a cross-object formula field on Case that references the related Account field.

Because Support Level is a picklist, the formula should use the TEXT() function to return the picklist value as text. Salesforce documentation states that cross-object formulas can reference fields from related objects, and Salesforce’s TEXT function supports picklist values in formulas.

Example formula concept:

TEXT(Account.Support_Level__c)

Why others are incorrect:

A is incorrect because the formula must be on Case, not Account.

B is incorrect because Case already relates to Account; a new lookup alone does not display the value.

C is incorrect because roll-up summary fields summarize child records; they do not copy/display a parent picklist value on child Case records.

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AW Computing wants to grant access to all users in the Service Manager role for Opportunities of type Service Agreement in a private sharing model.

Criteria-based sharing rules allow sharing records automatically based on field values (e.g., Type = Service Agreement) to roles, public groups, or users.

Salesforce documentation confirms that when the org-wide default is private, sharing rules are the declarative way to grant access to specific users based on criteria. (Salesforce Help)

Owner-based sharing rules share based on the record owner, not a field criterion.

Apex sharing rules are needed only if declarative sharing is insufficient.

Manual sharing requires user action and is not scalable.

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A master-detail relationship provides the required cascade-delete behavior. Supplier__c should be configured as the master and Supplier_Item__c as the detail. Salesforce explicitly states that when a master record is deleted, its related detail and subdetail records are also deleted. This ensures that terminating the Supplier relationship removes the dependent Supplier Item records automatically without additional Flow or Apex automation. An indirect lookup relationship is used primarily to relate external-object data to Salesforce records and does not provide the required ownership and cascade behavior. A hierarchical relationship is available only for relationships involving the User object. Many-to-many describes a data-model pattern normally implemented with a junction object and does not itself specify the required parent-child cascade. Master-detail therefore directly implements the stated lifecycle dependency.

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The correct answers are A. Build an approval process that requires unanimous approval from the manager and VP of Sales and D. Create a flow that submits the record for an approval process.

The requirement is not just to notify users or block the change. The manager and VP of Sales must review the close-date delay. Salesforce approval processes are designed to automate how records are approved, including approval steps, approvers, and approval/rejection actions.

A is correct because an approval process can route the Opportunity to the manager and VP of Sales for approval. Requiring unanimous approval ensures both reviewers must approve the delayed close date.

D is correct because a record-triggered flow can detect when the Opportunity Close Date changes and is delayed by more than 60 days, then use the Submit for Approval action. Salesforce Flow supports prior-value/change logic in record-triggered flows, and Salesforce documents the Flow Submit for Approval action.

Why others are incorrect:

B is incorrect because a validation rule blocks saving the record. It does not allow manager/VP review.

C is incorrect because a formula field and email alert do not create an approval review process, and the stated logic does not satisfy the approval requirement.

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The correct answer is A. Web-to-Case is the Salesforce feature designed to let visitors submit case information from a public-facing website. Salesforce documentation states that Web-to-Case is set up by enabling the feature, creating and customizing a web form, and adding that form to a website.

Why others are incorrect:

B. Outbound message sends data out of Salesforce; it does not create cases from a website.

C. Screen flow could require extra site/guest-user setup and is not the standard feature for this requirement.

D. Email-to-case creates cases from inbound email, not directly from a public web form.

The correct answers are A. Assign app to profiles and B. Build a Custom Tab for the app.

Your option A appears corrupted as “Asking new options,” but the known Salesforce wording for this question is Assign app to profiles.

To make a custom Lightning app available to internal users, users must have access to the app through profile/app assignment. Salesforce documentation explains that assigned app settings specify which apps users can select from the Lightning Platform app menu.

A Custom Tab is also needed when exposing the custom app/component as something users can access from the Salesforce UI. Salesforce documentation states that custom tabs can appear in the app navigation bar and App Launcher.

Adding the app to a Visualforce page is not required, and uploading it to Static Resources is not how Lightning apps are made available to users.

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A junction object ' s accessibility is governed by both master records because the junction object contains two master-detail relationships. Salesforce explicitly states that sharing access to a junction-object record depends on the user ' s access to both associated master records and the sharing configuration of the relationship fields. The manager already has Read access to Store but lacks access to Loyalty Member. Granting Read access to the Loyalty_Member__c object provides the missing object-level prerequisite. A sharing rule cannot compensate for missing object permission because record sharing only extends record-level visibility after the user has appropriate object access. Additionally, a junction object on the detail side of master-detail relationships does not independently control sharing like an ordinarily owned custom object. Therefore, B addresses the actual missing access layer.

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