Cloud Kicks wants customer care agents to follow a guided, multi-step form directly on the Case record page to capture a product return. The form takes the agent through verifying the order, choosing a return reason, and confirming a refund method, collecting input at each step.
Which type of flow should the Platform App Builder use?
An app builder wants to streamline the user experience by reflecting summarized calculations of Specific fields on various objects. Which three field types can be used in roll-up summary fields to accomplish this? Choose 3 answers
A Platform App Builder is asked to create a sandbox for a developer. The developer will be testing robust sample data sets and will need to store up to 250 MB of data. The sandbox will be refreshed each day.
Which type of sandbox should the app builder create?
What is the process to upgrade an unmanaged package that is currently Installed in production?