Free Practice Questions for Salesforce Industries-CPQ-Developer Exam

The Product List in Vlocity Cart is a dynamic tool that supports effective product management and sales processes. Here are its features:

B. It is based on a specific price list - The products displayed in the Vlocity Cart can be filtered or determined based on a specific price list, ensuring that the sales team presents the correct pricing and product options to the customer.

C. It uses Vlocity Rules to display available and eligible products - Vlocity's rules engine can determine which products are shown in the Product List, ensuring compatibility and eligibility based on customer data and other contextual factors.

In the context of Configuration/Validation Advanced Rules within Salesforce Industries CPQ, the type of actions that can be used include: A. Restriction: This type of action is used to enforce certain conditions or constraints within the configuration process. Restrictions can prevent users from selecting incompatible options or configurations that do not meet certain criteria, ensuring the validity and operational feasibility of configured products.

It is true that the discount of a child product's price in a promotion can expire before the promotion ends. This scenario can occur if the discount terms are set with a specific expiration date that is earlier than the overall promotion end date. Such configurations allow for dynamic pricing strategies where discounts may be offered on a limited basis while the broader promotion may continue with different incentives or pricing structures.

Promotions in Vlocity Cart are typically applied automatically using context rules. These rules evaluate the current context of the order—such as customer type, order contents, and other relevant factors—to determine the applicability of promotions. This method ensures that promotions are applied consistently and accurately based on predefined criteria, automating the discounting process and reducing the need for manual intervention during the order placement.

These responses reflect verified practices within the Salesforce Industries CPQ environment, focusing on leveraging the platform’s capabilities to manage complex pricing and configuration scenarios efficiently.

In Salesforce Industries CPQ, context rules allow customization of interactions based on specific conditions in the CPQ process. The correct use cases supported by context rules include:

A. If a customer qualifies for a promotion: Context rules can be used to determine if specific criteria are met for a customer to qualify for a promotion based on their attributes or interaction history.

D. Requiring another product when a product is added to the cart: This scenario is supported where a context rule can specify that adding a particular product to a cart triggers the requirement to include another specific product, ensuring bundle compliance or cross-sell opportunities.

In Vlocity Cart, product images appear in the Product Details modal window. This placement ensures that users have a clear and focused view of the product visuals when they seek more detailed information about a product, without cluttering the main interface.

Product Details modal window: This design choice enhances user engagement by providing a detailed look at the product when needed while maintaining an uncluttered primary interface, which improves overall usability and user experience during the shopping and configuration processes.

For Felix, who manages a large product catalog and needs a rule that applies to products ordered by all consumer accounts, the most straightforward rule to implement would be a "Qualification Rule." Qualification rules in Vlocity CPQ are designed to determine whether specific conditions are met for an account, product, or transaction to qualify for certain criteria, such as discounts, promotions, or eligibility. These rules can be applied broadly across different segments or targeted to specific consumer accounts, making them ideal for large-scale applications where managing individual conditions for millions of SKUs would be impractical.

C. Opportunity, Account: For a rule targeting the launch of a new product specifically for existing S2B customers and only within opportunities, the appropriate context scope for the context mapping should include both 'Opportunity' and 'Account'. This combination allows the rule to evaluate conditions that pertain to the opportunity details as well as the customer account status, ensuring the rule applies only in the correct contexts of existing S2B customers involved in opportunities.

In this scenario, the discount offered by the customer service representative (CSR) to Sarah is a contract-based discount. This type of discount is applied as part of an agreement or contract renegotiation in response to a specific issue or to retain a customer, in this case, due to dissatisfaction with the service. The discount applies to future billing cycles (12 months), indicating it modifies the terms of the ongoing service contract rather than just a single order or account-wide policy.

Vlocity Cart can be invoked for the following sObjects in the order capture process:

Account, Quote, and Order (D): These sObjects represent key stages and elements of the sales process where the Vlocity Cart is applicable. The cart can be used to manage product selections and configurations directly related to accounts, prepare quotes, and finalize orders.