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Universal Containers wants to track when Technicians need to visit a customer site multiple times to resolve an issue.

How should a Consultant configure this using a single Work Order'

A.

Create a new Service Appointment for each site visit.

B.

Create a new Child Work Order for each site visit.

C.

Create a new Product Consumed for each site visit.

D.

Create a new Work Order Line Item for each site visit.

AW Computing technicians handle different kinds of jobs, many of which involve installing or replacing parts. Having the appropriate inventory is critical to completing the jobs on time.

How should field service be configured to ensure the parts required for a job are listed correctly on the work order?

A.

Ensure the product items are available in inventory.

B.

Include the required products in the work type.

C.

Add the product fields to the work order layout.

D.

Create a flow to add the products to the work order.

Org-Wide Default sharing is set to Private in a Salesforce org.

If the FieldService Lightning User Territory feature is enabled, which three objects will be visible to users who are part of the User Territory?

Choose 3 answers

A.

Accounts

B.

Service Resources

C.

Work Orders

D.

Resource Absences

E.

Work Types

Service resources at Universal Containers (UC) frequently work in more than one service territory.

The current scheduling policy looks only at primary territory. While UC still wants the optimizer to use

the service resource’s primary territory when scheduling, UC also wants the scheduling policy to look

at the resource'’s secondary service territories.

Which two scheduling policy changes should a Consultant recommend?

Choose 2 answers

A.

Select Working Location Enable Primary on theWorking Territories Work Rule:

B.

Remove the Match Territory Work Rule.

C.

Include the Mateh Territory Work Rule.

D.

Deselect Working Location Enable Primary on the Working Territories Work Rule.

Which two scenarios are fully supported by Maintenance Plans?

Choose 2? answers

A.

Appointments on the first Tuesday of the month

B.

Site inspections during the first week of the "year

C.

Quarterly sales visits to a customer

D.

Weekly recurring appointments at 8:00 AM

Universal Containers's Dispatchers want to visualize the planned travel route for a Technician during their shift.

Which feature should theConsultant recommend to meet the requirement?

A.

Service Appointment Reports

B.

Service Resource Dashboard

C.

Street-level Routing

D.

Aerial Routing

The Dispatcher at Universal Containers wants to schedule Service Appointments from the Dispatch Console while taking the Scheduling Policy into consideration.

Which three options are available to the Dispatcher? Choose 3 answers

A.

Select a Service Appointment from the list and use the “Schedule” action.

B.

Select a Service Appointment from the list, use the “Change Status” action and “Dispatch.”

C.

Select multiple Service Appointments from the list and bulk schedule them.

D.

gy Select a ServiceAppointment from the list, use the “Candidates” action, and select the best time slot.

E.

Select a Service Appointment from the list, use the “Edit” action and allocate the Resource.

Technicians often need to generate a report in the customer's language.

Which configuration should the Consultant recommend to meet the requirement?

A.

Update the Language of the current User.

B.

Add the Service Report Language field to the Work Order Page Layout.

C.

Add the Languagefield to the Contact Page Layout.

D.

Update the Default Language of the Organization.

Universal Containers operates in a highly regulated industry. Technicians must conduct quarterly inspections for all customers in their region. Each inspection

should be completed within a single visitand include all installed assets on site.

Which two Maintenance Plan settings should the

Consultant recommend? Choose ? answers

A.

Service Appointment Generation Method = One Service Appointment per Work Order

B.

Work Order Generation Method = One WorkOrder per Asset

C.

Work Order Generation Method = One Work Order Line Item per Asset

D.

Service Appointment Generation Method = One Service Appointment per Work Order Line Item

Technicians earn certifications that must be renewed periodically to ensure their skills remain up to date.

How can these certifications be managed on the Resource?

A.

Add the Resource Skill and track certification using reminder.

B.

Add the Resource Skill and create Absence onceexpired.

C.

Add the Resource Skill and remove from the Service Territory once expired.

D.

Add the Resource Skill and set the End Date.