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AW Computing wants to create a site that gives customers access to Knowledge articles and peer-to-peer conversations, with the aim of decreasing the number of calls to its support organization.

What should AW Computing do to accomplish this goal?

A.

Give access to its internal orgs using Chatter groups

B.

Open its Slack implementation to all customers

C.

Create a site with the Customer Service template

D.

Create a site with the Marketing Microsite template

What is required when creating portal users through Just-Time (JIT) provisioning?

A.

FederationIdentifier

B.

Organization_id

C.

FirstName

D.

User.Role

Recently, Ursa Major Solar (UMS) decided it no longer wants to utilize Data Categories to control article visibility

for its customer portal. UMS's users will need to be logged in to the portal in order to view any Knowledge articles.

Outside of Data Categories, what is another way UMS can control Knowledge article visibility?

A.

Permission Sets

B.

Branding Sets

C.

Sharing Rules

D.

Audience Targeting

Cloud Kicks (CK)is about to launch a public site and is expecting very high traffic in certain regions. CK will be using Content Delivery Network (CDN).

What should CK consider during the go-live phase to prevent usability issues?

A.

CK should provision and activate CDN in those regions where traffic is high.

B.

CK should provision CDN in those regions where traffic is high and activate CDN where traffic is low.

C.

CK should provision and activate CDN in those regions where traffic is low

D.

CK should provision CDN in those regions where traffic is low and activate CDN where traffic is high.

Universal Containers (CU) has been using Salesforce to manage its sales and service processes. UC also an Experience Cloudsite to interact with its customers. UC has now acquired Cloud Kicks (CK) Retail to grow its business, CK also uses Salesforce and a self-service site built on the experience Cloud to allow its customers to log support requests. UC now wants its customersto be able to use CK’s self-service site so they can have a more integrated experience.

What should an Experience Cloud consultant recommend so that UC’s can log in to CK;s site?

A.

Create separate user account for UC customer in CK’s Experience Cloud site, since SSO cannot be established between two Experience Cloud sites.

B.

Use a third-party identity provider to establish SSO between the two Experience Cloud sites, since Salesforce can only be used as a service provider.

C.

Establish SSO between the twoExperience Cloud sites by using one org as an identity provider and the other org as a service.

D.

Create custom Apex handlers using login method from site class to sign in users from one community to the other.

What are two Salesforce recommendations for setting up partner roles in large orgs? Choose 2 answers

A.

Create partner roles in the same branch in your Role Hierarchy.

B.

Create partner roles in a separate branch in your RoleHierarchy.

C.

Grant partner users access to the partner account using a Sharing Rule,

D.

Reduce the number of roles to one to improve system performance.

What are three valid topic types? Choose 3 answers

A.

Featured Topic

B.

Content Topic

C.

Trending Topic

D.

Navigational Topic

E.

Standard Topic

Universal Containers (UC) has a B2C customer department that uses person accounts to track and manage all B?C customers. UC has set up a B2C site using Salesforce Experience Cloud. The VP of B?C business wants to enable self-registration on the portal so customers can create their own user accounts.

What should the Experience Cloud consultant at UC recommend so that the new users self-registering on the B2C site are captured as person accounts In Salesforce?

A.

Create a custom self-registration page and Apex handler that creates a person account for each user self-registering on the portal.

B.

Use the standard self registration configuration under Experience Workspace and leave the default Account field empty.

C.

Use the standard self-registration configuration under Experience Workspace that assigns users to a default business account, and then build a trigger on Account to create person accounts for each user.

D.

A Restrict the Account record type access to Person Account record type only for the Site Guest User, so any account created is By default a person account.

Northern Trail Qutfitters would like to display a different Hero component on the Home page for United States and EMEA.

How should an administrator accomplish this?

A.

Create a page variation for EMEA, configure the Theme, and include a different Hero component.

B.

Create a page variation for EMEA,configure the flexible page layout, and include a different Hero component.

C.

Use the same page variation for EMEA and include multiple targeted HTML components.

D.

Use the same page variation for EMEA, include multiple Hero components, and target each ,component.

Cloud Kicks (CK) advises its diverse set of clients on how to use Experience Cloud. With new regulations taking effect, many of CK's clients want an easy and cost effective way to set up a site and gather their customers' communicationpreferences.

Mow should CK help compile these preferences?

A.

Create a Lightning Bolt solution that already includes all the preferences.

B.

Create a Lightning Bolt solution with a template and a login flow to gather the preferences.

C.

Use the standard Preferences Chatbot to gather the preferences.

D.

Build a Service Console to gather the preferences.