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Which describes an appropriate use of a personality assessment during the hiring process?

A.

Encourages similarity among members serving on a team.

B.

Assists managers in evaluating the performance of employees.

C.

Helps job applicants determine their potential ability to perform certain job tasks.

D.

Provides employers with information on job seekers' compatibility with job requirements.

The HR VP of a firm is leading an effort to implement a risk management plan and establishes an internal team to assess the risks involved in the event there is a disruption in the supply chain. What should be the team’s first step in confidently evaluating this risk?

A.

Identify alternative supply chain suppliers.

B.

Assign managers to address their departments' supply chain risks.

C.

Review the firm's strategic objectives.

D.

Identify recurring readiness reports from its suppliers.

An HR business partner (HRBP) in a large organization has recently been dealing with various issues with the chief human resource officer (CHRO). The HRBP reports to the CHRO. The CHRO does not consistently and clearly communicate information regarding business and strategic issues to the HRBP. The lack of communication has been presenting problems, as the HRBP's internal clients look to the HRBP for information and guidance on all HR topics and initiatives. As a result, the HRBP is often uninformed and unable to assist the clients. The lack of communication and transparency by the CHRO has been negatively impacting the HRBP and the HRBP's clients. The HRBP spends a lot of time trying to get information and often is unprepared to address client issues. In some cases, clients have received HR-related information ahead of the HRBP. Unfortunately, the CHRO has operated in this manner for years, with HR employees often feeling isolated from information and not feeling like they are part of a coherent unit. Despite this, the CHRO has expressed to the HRBP a belief that they have a very effective working relationship with one another.

The HRBP wants to provide suggestions to the organization’s executives about how to improve communication within the company, but the CHRO does not include the HRBP in strategic discussions that the CHRO has with other executives. What should the HRBP do?

A.

Write an email to the CHRO explaining the suggestions of the HRBP.

B.

Schedule a meeting with the CHRO to explain the HRBP's suggestions.

C.

Email the CHRO asking if the HRBP may attend the next strategic discussion meeting.

D.

Meet with other executives informally to share the HRBP’s suggestion.

An organization is experiencing an influx of administrative tasks and needs additional support on a short-term basis for four hours a day. Which is the best type of contingent worker for the role?

A.

Part-time employee

B.

Temporary employee

C.

Contractor

D.

Intern

A company's CEO will address all employees on the closing down of the call center operations as a result of outsourcing. The HR business partner (HRBP) was tasked to help the CEO craft the message and accompanying presentation. Who is considered the source in this situation?

A.

The HRBP

B.

The CEO

C.

All employees

D.

The company

Which is a strategic role of HR in merger & acquisition (M&A) due diligence?

A.

Helping the company carry out the process faster.

B.

Setting a timeline for the M&A project.

C.

Analyzing the cultural aspects of the company to be acquired.

D.

Communicating the steps of the process to employees.

An oil and gas company that operates globally signs an agreement to shift the operations part of the business to another organization. As a result, the company must lay off several employees. Some of the employees that must be laid off are working at headquarters while others are currently assigned to another country to support operations in the field. An HR director is tasked with developing a plan for communicating and executing the layoffs.

Several employees are working on a critical assignment in another country, and senior leadership orders that they be notified immediately that they will be laid off. However, the site manager feels this will prevent the work from being completed and refuses to tell them. What should the HR director do?

A.

Warn the site manager of the consequences of not complying with a direct order from senior leadership.

B.

Schedule a video conference meeting with the employees to communicate the layoffs personally.

C.

Explain to the site manager that employees should be told now before they hear about the layoffs from others.

D.

Insist that the site manager develop a solution for completing the work despite the layoffs.

A new HR director is hired into the HR department of one at a midsize, engineering company. The HR director immediately notices that, unlike all other major departments, HR is never invited to any important meetings, or involved in strategic discussions. The president of the company sees the sole use of an HR department as meeting legal requirements and the core duties of the HR director are to onboard new employees, help them complete their paperwork and address employee complaints. The HR director sees several areas where HR can add value to the company such as improving employee engagement, automating various HR systems, and introducing a performance review process. The HR director recognizes that the company needs one to two additional HR employees to truly be able to implement these important initiatives. When the HR director asks the president about the possibility of hiring two new HR employees, the president laughs and replies that one HR employee is costing the company more than enough.

A recently hired female engineer submits an HR complaint saying that she is not given the most visible opportunities despite her being one of the most experienced engineers at the company. After confirming that this is happening what should the HR director do in response?

A.

Meet with the employee's manager to develop a career plan to provide more visible opportunities for the employee.

B.

Develop an equal opportunity statement and email it to all employees.

C.

Make the engineer's manager aware of the bias and require diversity training for the team.

D.

Form a women's mentoring group within the company.

Which best describes a conflict in the workplace?

A.

Social conflict includes disagreement between peers such as competition.

B.

Horizontal strain is when negotiations have failed between the union and management.

C.

Intraorganizational conflict involves a formal dispute such as litigation.

D.

Subjective conflict cannot result in more than one solution.

The executive leadership team at a global IT company with over 300,000 employees in 140 countries decides they want more information about the state of the talent at the organization. They are concerned that they do not have enough insight about the talent pool across the organization. This has prevented HR from identifying and planning for retention risks and has caused delays in filling critical positions. Additionally, leaders across the organization lack an effective way to identify the best staff for their teams and must rely on recommendations from others. The VP of HR is asked to identify a talent management software solution and oversee its companywide implementation.

A talent management software package has been selected. Which action should the VP of HR take to create an effective implementation project team?

A.

Select employees who have the most knowledge about talent management software solutions.

B.

Choose stakeholders who represent different functions and locations across the company.

C.

Ask leaders to assign the highest performing employees from their departments to the project.

D.

Assign leaders who have had the most challenges related to talent management to the project.