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A regional government office runs a media broadcasting station that is funded almost entirely by individual and corporate donations. An eight-person team is in charge of planning and coordinating the receipt of gifts including entertaining guests with the CEO and asking philanthropists for large contributions. The manager of the team is results-driven and has consistently led the team to achieve challenging goals for five years. The manager recently moved further away from the office to afford higher quality education. The manager sends an urgent email to the HR director indicating an immediate need to work remotely three days per week. The manager also wants to avoid commuting traffic and come into the office after 11 am. The office has a flexible schedule policy but it has not been reviewed in some time.

The office is composed of salaried employees who manage production and operations and hourly shift-work employees who carry out facility maintenance and food service. What should the HR director do to ensure policy revisions are fair for all employees?

A.

Allow all office employees to utilize the telework option after receiving approval from their supervisors.

B.

Conduct an analysis to determine how the policy revision will affect both salaried and hourly staff members.

C.

Ask the CEO to identify the amount of telework that is likely to be approved for different positions.

D.

Review the current policy for telework options for salaried and hourly staff members.

A company wants to use artificial intelligence (AI) in its candidate selection process. Which next step should the HR director take to evaluate this decision?

A.

Compare the time-to-fill metrics with and without the Al feature.

B.

Verify the company's cloud-based software supports the Al feature.

C.

Evaluate recruitment labor dollars saved versus time-to-fill with the Al feature.

D.

Ensure the Al feature validates why the decisions are optimal.

Which payment system disrupts the standard payroll cycle?

A.

Flexible earned wage access

B.

Pay advance programs

C.

Adaptable work arrangements

D.

Retirement account loan programs

An HR business partner (HRBP) in a large organization has recently been dealing with various issues with the chief human resource officer (CHRO). The HRBP reports to the CHRO. The CHRO does not consistently and clearly communicate information regarding business and strategic issues to the HRBP. The lack of communication has been presenting problems, as the HRBP's internal clients look to the HRBP for information and guidance on all HR topics and initiatives. As a result, the HRBP is often uninformed and unable to assist the clients. The lack of communication and transparency by the CHRO has been negatively impacting the HRBP and the HRBP's clients. The HRBP spends a lot of time trying to get information and often is unprepared to address client issues. In some cases, clients have received HR-related information ahead of the HRBP. Unfortunately, the CHRO has operated in this manner for years, with HR employees often feeling isolated from information and not feeling like they are part of a coherent unit. Despite this, the CHRO has expressed to the HRBP a belief that they have a very effective working relationship with one another.

The HRBP recognizes that internal clients are frustrated by the HRBP's inability to assist with issues. The HRBP is concerned internal clients are losing trust in the HR function. What should the HRBP do to address this, given that the HRBP is still trying to address the CHRO’s poor communication?

A.

Send each client an email accepting full responsibility for the problems and promising to improve.

B.

Meet with each client individually to discuss what each client would like the HRBP to do to improve.

C.

Ask the CHRO to meet with each client to explain the reason for the frequent miscommunication.

D.

Conduct a survey of internal clients to measure the level of trust in the HR function.

A manager accepts a position relocation to a foreign country. Which service should the company provide upon arrival to help the employee in the new environment?

A.

Foreign language instruction

B.

Cross-cultural training

C.

Host country sponsor

D.

Realistic job preview

How should an HR director create a workforce plan to manage headcount?

A.

Facilitate the information-gathering process to determine talent inventory.

B.

Identify talent gaps as a result of necessary skillset changes.

C.

Modify the hiring plan based on attrition.

D.

Determine the competencies needed for current open positions.

Which demand forecasting methodology best supports a workforce management strategy regardless of industry?

A.

Managerial judgment

B.

Ratio-trend

C.

Technological forecast

D.

Work study

The president of a large company is planning to retire soon. The president has been with the company for 40 years, the longest tenure of any employee in the company, and has been president for the last 10 years. In addition to replacing its top leader, the company is also in the midst of conducting strategic planning for the next three years. The HR director has been placed in charge of overseeing the selection and transition process for the new president and has organized a search committee consisting of external board members. The search committee has identified three internal candidates for the position and must move forward with the process of selecting one to be president.

What should the HR director do in order to decrease the likelihood of candidates not selected for the job becoming upset and leaving the company?

A.

Develop a career path and development plan for all candidates to ensure they have a reason to stay.

B.

Suggest that the board of directors provide raises for all candidates regardless of whether they get the position.

C.

Meet with each candidate periodically to ensure they understand and are satisfied with the steps in the selection process.

D.

Suggest that the board of directors restructure the organization in such a way that all candidates will get a new position.

A CEO is searching for a solution to the increase in health insurance costs. Which benefit should the chief human resource officer suggest to help reduce the high expenses?

A.

Health care plans

B.

Employee assistance programs

C.

Flexible sick leave

D.

Wellness programs

According to the Equal Pay Act of 1963, which working condition requires equal pay?

A.

Separate first-shift production lines

B.

Varied geographic locations

C.

Different production levels

D.

Shifts on different days of the week