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Myco, a telecom company, has come up with a new data plan group to suit its customers' needs. The below table lists the three data plan actions and the criteria a customer should satisfy to qualify for the offer.

How do you configure the engagement policies to implement this requirement?

What is the name of the property that is automatically recomputed for each decision component?

A.

Rank

B.

Priority

C.

Order

D.

Propensity

Reference module: Analyzing the effect of business changes using Pega Scenario Planner.

U+ Bank, a retail bank, completed an implementation to present Credit Card offers to customers on their self-service portals. You want to estimate the business value that the subsequent next-best-action run creates using the selected configuration. Which simulation do you run to get the required information?

A.

Pega Scenario Planner

B.

Audience Simulation

C.

Distribution Test

D.

Pega Value Finder

U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.

Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.

A.

Suppress an action for 10 days if there are five impressions for any channel in the last 14 days

B.

Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days

C.

Suppress an action for 10 days if there are five impressions for web channel in the last 14 days

D.

Suppress an action for 14 days if there are five rejects for web channel in the last 10 days

Reference module: Creating and understanding decision strategies. In a decision strategy, to use a customer property in an expression, you _____.

A.

prefix the property with the keyword Customer

B.

use the property as defined without a prefix

C.

define the property as a strategy property

D.

define the Customer page in Pages and Classes

Reference module: Testing engagement policy conditions using audience simulation

U+ Bank, a retail bank, recently implemented a project in which mortgage offers are presented to qualified customers when the customers log in to the web self-service portal. As one of the offers is not performing well, the business wants to understand how many customers qualify for the offer. As a Decisioning Consultant, which simulation do you run to check how many customers qualify for an action?

U+ Bank, a retail bank, offers the Standard card, the Rewards card and the Rewards Plus card to its customers. The bank wants to display the banner for the offer that each customer is most likely to click; therefore, their Arbitration uses Propensity from the AI models. If you are debugging the Next-Best-Action decision strategy, which strategy component will show you if the result of the Arbitration is correct?

A.

Prioritize

B.

Filter

C.

Group By

D.

Set Property

U+ Bank wants to leverage Pega Customer Decision Hub's Next Best Action capability to promote new offers to each customer who visits the website based on eligibility. For this requirement, the bank needs to define several complex eligibility criteria. As a decision consultant, how would you configure this requirement?

A.

Use Prediction Studio to configure the requirement

B.

Make changes to the Next-Best-Action Framework decision strategy

C.

Create new decision strategies

D.

Configure suppression rules in Next-Best-Action Designer

Reference module: Detecting unwanted bias

MyCo, a telco, has introduced mobile data packages for students. As a policy, MyCo does not want to discriminate based on gender when presenting the offers. As a Decisioning Consultant, how do you configure the ethical bias policy to allow no bias?

A.

0.5-2 Rate Ratio

B.

No Detection

C.

1 Rate Ratio

D.

0.9-1.11 Rate Ratio

When a customer is offered an action that they already accepted, this is because_________.

A.

the strategy is not customized to exclude previously accepted offers

B.

there are no suppression rules defined

C.

the actions are filtered based on eligibility

D.

the customer intent was captured incorrectly