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A program manager prepares the program for review to secure funding by senior management.

Which of the following must the program manager identify when creating the program charter?

A.

Milestone dates, budget, and staff details that support it

B.

Assumptions incorporated into the benefits management plan

C.

Process within the organization that will be needed to deliver the product

D.

Key decision makers or stakeholders in the program and their expectations and interests

An infrastructure program has 20 projects. The first half of these projects incurred multiple change orders and failed to be completed on time. The program manager meets with the project managers to discuss lessons learned and to understand the challenges. During the meeting, the project managers complain that key risks and a lack of resources resulted in missing deadlines.

What should the program manager do to ensure that the remaining 10 component projects stay on track?

A.

Rebaseline the remaining component projects.

B.

Develop a change management strategy.

C.

Update the program management plan.

D.

Schedule weekly meetings with the project managers.

Which of the following shows the ratio between a task's budgeted and actual costs?

A.

To-Complete Performance Index (TCPI)

B.

Schedule Variance (SV)

C.

Schedule Performance Index (SPI)

D.

Cost Performance Index (CPI)

A new component project is approved by the program governance board. The funding for this component project will be provided by an organization different from the organization funding the program.

Would this be an acceptable funding arrangement?

A.

Yes, only component projects may have different funding sources.

B.

Yes, the program and its components may have different funding sources.

C.

No, the program and the project must be funded by the same organization.

D.

No, component projects must be funded by program funds.

You are the program manager of the HNG Program. This program has a budget at completion of $2,345,900 and is expected to last two years. The program is currently 30 percent complete and you have spent

$789,000. The program is supposed to be 35 percent complete but do to some delays you're slightly behind schedule. Based on this information, how many pennies is the program losing per dollar invested in the program work?

A.

17

B.

11

C.

15

D.

14

What is another term that can be assigned to the pre-program analysis and research to determine if a program should be initiated?

A.

Program scope statement definition

B.

Feasibility study creation

C.

Business case creation

D.

Program charter creation

Robert's program is slipping on its schedule and management has asked that Robert find a method to compress the duration of the program. What approach could Robert take that would not dramatically add risks to program if he added labor to the effort-driven activities within the program?

A.

Lead time

B.

Crashing

C.

Lag time

D.

Fast tracking

To create market advantage, a program sponsor requests accelerating the implementation of a new manufacturing process that is based on a recently improved system component. The program manager is concerned that the delivery of some program goals could be jeopardized.

What should the program manager do?

A.

Document the concerns that program goals may be affected and present at the next program governance board review meeting for guidance and actions to be taken

B.

Advise the program sponsor that the program will continue and follow the program management plan, unless the change control board (CCB) has approved changes to the plan

C.

Work with the project managers of the affected components to implement fast tracking and update the resource management plan accordingly

D.

Evaluate critical success factors and key performance indicators (KPIs) to monitor benefits throughout the program's life cycle

Based on its board's mandate, an organization drafts a new business strategy to meet future challenges, put the business on track, and meet growth expectations. Key to this are upgrading the IT infrastructure and strategic direction to transition the computing platform from onsite to cloud-based, thereby optimizing costs, and providing scalability, performance and high availability.

How should the program manager use the program mission statement to engage program stakeholders?

A.

Publish the program mission statement and interact with operational managers and stakeholders to ensure that programs receive appropriate operational support.

B.

Review, capture and document the organization's current state, its new strategic direction, and how the program will support its mission

C.

Incorporate the names of key stakeholders and their respective influence, power, and authority into the program mission statement.

D.

Update the program mission statement to address strategic business goals, and the influence of stakeholders' interests, concerns, and expectations.

Robert is the program manager of the NHQ Program. His team has never worked with one another before this program and he is worried about their abilities to become a team in very short order. He would like to create a team development exercise to facilitate this process. Robert will need all of the following information except for which one to facilitate team development?

A.

Risk management plan

B.

Program management plan

C.

Personnel records

D.

Training records