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After attending a technology exposition, an influential stakeholder believes that integrating a new technology into the program will increase benefits and help shorten the schedule. The stakeholder asks the program manager to immediately include the new technology into the program.

What should the program manager do next?

A.

Assess the new technology and discuss the results with the program steering committee to determine next steps.

B.

Start the change management process and submit a change request to integrate the new technology.

C.

Inform the stakeholder that the program will not be changed until proof of concept (PoC) is completed.

D.

Research the new technology and begin its integration during the next development cycle.

When should a program manager approve the closure of a component project?

A.

When acceptance criteria of the project are met

B.

When the project has delivered the project benefits

C.

When program deliverables are complete

D.

When project deliverables are complete

An organization is considering a new program. The business analyst believes that the benefits to the organization would equate to $1,550,000 in five years. If the rate of return for this program is six percent what is the maximum amount the organization should invest in this program?

A.

$1,158,250

B.

It depends on the internal decision making process. C. $2,074,249

C.

$1,550,000

Which one of the following is not an output of the direct and manage program execution process?

A.

Results of program work

B.

Program budget

C.

Change requests

D.

Request to terminate the program

Which of the following tools and techniques are parts of the Administer Program Procurements process? Each correct answer represents a complete solution. Choose all that apply.

A.

Inspection and audits

B.

Budget management system

C.

Supplier performance review

D.

Contract performance review

Tom is the program manager for his organization. He has to balance the resources he'll be using in the program with the demand for operations to use the same resources. What program document can Tom reference to determine the availability of certain program resources, such as application developers, engineers, and technical writers?

A.

Staffing management plan

B.

Resource calendar

C.

Functional management plan

D.

The resource pool description

Which of the following terms is used for a schedule compression technique where two activities that were previously scheduled to start sequentially start at the same time?

A.

Fast tracking

B.

Compressing

C.

Float

D.

Crashing

The program manager leads a medical billing system integration program for company A, a health services provider. Company A acquires smaller company X, which delivers health services strategically aligned with company A.

Company X uses a different billing approach than company A. Company A's chief information officer (CIO) seeks counsel on which solution would be the better option moving forward, requesting the program manager's assistance.

How should the program manager respond to the CIO's request?

A.

Document the resources required to implement the recommended solution and demonstrate how this solution will save the company money.

B.

Find similar examples of the preferred approach and ask the project teams to document why the preferred approach is better

C.

Gather the costs and benefits associated with each option and recommend the appropriate solution defining why the selected approach is better.

D.

Conduct a thorough stakeholder analysis and develop a program management plan to implement the appropriate solution for both companies.

Robert is the program manager for his organization which operates in a matrix structure.

Resources in Robert's program will be utilized on several projects in and out of his program. He wants to be certain that all of the resources will be planned accordingly and that the project managers communicate with one another about when the resources will be needed and utilized in the projects. What plan should Robert create along with the project managers to ensure that the resources are scheduled and managed effectively?

A.

Resource management plan

B.

Program management calendar

C.

Schedule management plan

D.

Resource calendar

You are the project manager for your organization. Your project team has finished the second phase of a seven-phase project. At the end of each phase, management must review the work your project team has completed and determine if the project should be allowed to continue. What name describes this type of end- of-phase review management is completing on your project?

A.

Quality control

B.

Kill point

C.

Phase review

D.

Audit