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Paul is the program manager for his company. He along with his team is working on the Monitor and Control

Program Changes process. The process will need several inputs. Which one of the following items is NOT an input to the Monitor and Control Program Changes process in the program management?

A.

Change request log

B.

Approved change requests

C.

Change requests

D.

Program management plan

What duration compression technique typically adds risk when it's used during a program?

A.

Lead time generation

B.

Fast tracking

C.

Resource leveling heuristics

D.

Crashing

Part of your job as the program manager is to coach the project managers on their duties and goals. One of the project managers, Holly, is having trouble discerning the difference between quality assurance and quality control. She understands that she needs both to help you reach the program goals. Which statement best describes quality control for a project within your program?

A.

Quality control is a management-driven effort to plan the work properly so the work is done according to plan.

B.

Quality control is an inspection-driven process to keep mistakes out of the customers' hands.

C.

Quality control is a management-driven policy to do the work correctly the first time.

D.

Quality control is an inspection-driven process to prove the existence of the requirements.

Which one of the following is not considered one of the three components of the Iron Triangle?

A.

Time

B.

Cost

C.

Scope

D.

Quality

The program manager compiles a program performance report for review by the program governance board. The performance report indicates that the scope, quality, and schedule objectives have been met, but costs and resource utilization are higher than expected. The program can no longer deliver the planned return-on- investment within an acceptable level and the intended benefits have not yet been realized.

After further analysis of the performance indicators, the program manager should do which of the following?

A.

Extend the schedule to reduce costs and resource utilization.

B.

Expand the scope and continue the program until return-on-investment objectives can be met.

C.

Recommend cancellation of the program based on performance metrics.

D.

Transition the existing program results to the appropriate operational area.

You are the program manager for your organization and are planning the roles and responsibilities in your program. You would like to create a RACI chart for the program work. What does RACI mean?

A.

It is a roles and responsibilities chart that uses responsible, accountable, consult, and inform responsibilities as the chart legend.

B.

It is a roles and responsibilities chart that uses responsible, action, consult, and interest responsibilities as the chart legend.

C.

It is a roles and responsibilities chart that uses resource, action, contribute, inform responsibilities as the chart legend.

D.

It is a roles and responsibilities chart that uses responsible, accountable, contribute, and inform responsibilities as the chart legend.

You are the program manager for your organization and are working on gathering the requirements for a new solution and mission statement. There are several instances in the stakeholder pool where the stakeholders and their manager are being queried on possible requirements. You worry that the subordinates may have requirements, ideas, and suggestions to offer but they may be not submitting their thoughts because they do not want to contradict their managers. You believe you need a method to gather all requirements without the stakeholders having any fear of retribution. Which one of the following allows you to anonymously gather iterations requirements and still allow all stakeholders to review what has been submitted in an attempt to find consensus?

A.

Delphi Technique

B.

Focus groups

C.

Web surveys

D.

Workshops

You are the program manager for your organization. Your program will create a new condominium in your community. There are several concerns about the condos including the timing, the local economy, the environment, and the proposed schedule. You and your team are creating the program management plan to address these concerns along with identifying the constituent projects that will build the structures and deliverables. What group will need to review your program plan to approve the plan before you may proceed in the work?

A.

The local government

B.

The change control board

C.

The stakeholders

D.

The program board

What document asks the seller to provide your project with a detailed description of a project solution along with a price to complete the project work?

A.

Proposal

B.

RFP

C.

Bid

D.

Quote

The program manager takes over a poorly performing program. After a review of the documentation and interviews with the program sponsor, stakeholders, and program constituents, the program manager realizes that the program is not aligned with the corporate/organizational goals. The program manager must realign the constituent projects and components to meet the program's needs.

What action should the program manager take to realign the program?

A.

Assess the program schedule and determine how to maintain all projects and components within the program.

B.

Discuss the situation with the program stakeholders and let them decide which projects to accelerate and which to close.

C.

Discuss the situation with the program sponsor(s) and let the sponsor(s) make the decision as to which projects to accelerate and which to close.

D.

Develop a change request to present to the governance board, accelerate some projects, close some projects, and reassign some resources.