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A project manager is assigned to a project in which the business and the technology to be used are well-known. What should the project manager do to learn about

the customer ' s needs, the complexity, and the resulting impact of the project?

A.

Review lessons learned from other projects managed internally.

B.

Gather information from the project charter of a previous project.

C.

Meet with key stakeholders to understand the success criteria.

D.

Shift to an agile approach, which can be adapted to shifting necessities.

A project lead is working on a large-scale, high-profile hardware development project for a new smartphone. The project sponsor has requested that a major priority feature almost fully

developed be considered optional. At the same time, a new priority feature that has never been discussed is being added.

Which two actions should the project lead take? (Choose 2)

A.

3 Ask the project sponsor to add funds to the project budget for the extra work.

B.

© Advise the product owner to deliver the original feature as a priority because it is almost completed.

C.

Ensure the product owner reflects the change in the product backlog.

D.

) Ask the project sponsor to review the contract to check if there are penalties for this change.

E.

Continue to monitor the budget and project timeline and escalate issues to management as needed.

During the execution phase of a project, a new regulation is published. A subject matter expert (SME) on the project team contacts the project manager and tells them

that the new regulation might heavily impact the project ' s delivery.

What should the project manager do?

A.

Request an immediate meeting with the SME and customer to evaluate the impact of the new regulation.

B.

Circulate the information about the new regulation to all stakeholders and ask for feedback.

C.

Request the SME prepare an extensive impact analysis of the regulation and provide to the project sponsor.

D.

Measure the compliance of the project deliverables with the regulation to implement next steps.

Amigration deployment is scheduled in 2 weeks, and a stakeholder is requesting a code change. The code change requires two developers, and testing the code will

require two quality engineers. Further, the change will push the planned deployment date back by 1 week and delay the start of the next migration.

What action should the project manager take?

A.

Evaluate the priority and impact of the change and move the planned deployment by 1 week.

B.

Ask another project team to make the change later and proceed with the planned deployment date.

C.

Proceed with the current code and make the change after the planned deployment date.

D.

Make the requested change and move the planned deployment date back by 1 week.

A project manager is leading an important development project. A key deliverable has been completed but does not meet the quality standards defined in the quality management plan.

What should the project manager do?

A.

Return the deliverable and ensure that the reworked deliverable meets the quality standards.

B.

Approve the deliverable because it will not affect the project’s overall quality standard.

C.

Accept the deliverable and instruct the team to continue working without reporting the issue.

D.

Adjust the quality standards to align them with the deliverable’s current quality level.

Solution Development Case Study

A project manager was assigned to a project to deliver a corporate IT security solution within a 12-month timeline and a budget of $2.5 million USD. To help ensure project success, the project manager established a governance framework featuring a steering committee of senior executives from relevant functional areas. The project manager conducted a detailed stakeholder analysis using a power/interest grid to prioritize engagement strategies and developed a quality management plan incorporating quality metrics, control charts, and acceptance criteria for each deliverable.

Project work required specialized security testing tools, so the project manager collaborated with the procurement team to develop vendor selection criteria and contract terms. The team used an agile approach to develop software coupled with a predictive approach to manage other aspects of the project. The project manager implemented a configuration management system to track changes and maintain version control of project information.

During execution, the project manager coordinated between various teams, including software development, cybersecurity, quality assurance, compliance, and customer experience, each with its own methodologies and tools. To address integration challenges, the project manager developed a comprehensive project management plan, with a detailed work breakdown structure (WBS), a master schedule using the critical path method, and earned value management (EVM). The team helped the project manager create and tailor a risk management plan focusing on integration points between teams, along with a communications matrix to ensure consistent cross-functional meetings with stakeholders.

During the project, challenges such as resource conflicts, scope creep, and technical integration issues arose. The project manager addressed these challenges using a resource optimization plan, a formal change control process, and technical working groups.

The project was delivered within budget and was concluded 2 months later than the original baseline due to an approved change. Stakeholders accepted the delay due to additional security features added during execution. The final product met all quality metrics and received positive feedback from beta customers. The project provided valuable lessons on early stakeholder alignment, integrated change control, cross-functional communication, and regular risk reassessment, which informed good practices for future projects within the organization.

What should the project manager do to facilitate and improve communications between the multiple teams within this project?

(Refer to the Solution Development Case Study exhibit.)

A.

Begin weekly cross-functional meetings.

B.

Distribute bi-weekly status reports.

C.

Start daily coordination meetings.

D.

Conduct monthly stakeholder reviews.

A project to upgrade high-voltage transmission lines, towers, and substations in a remote mountainous area is 50% complete at the end of April.

The risk manager has implemented risk responses and is projecting the probability and impact for the remainder of the project. At a monthly risk meeting, the risk manager presents the chart shown above.

What two conclusions can be determined from this chart? (Choose 2)

A.

The environmental hazards are unrealistically lower as the project progresses.

B.

Volatility associated with the cost of components has been addressed.

C.

Some risks decrease over time as the likelihood of occurrence diminishes.

D.

The overall risk is trending down due to the reduction in uncertainty.

E.

Poor road conditions are expected to remain the biggest threat.

At the beginning of a project, a project manager forms development teams comprised of internal and external team members. Some of these team members possess

diverse experience and seniority, The project manager knows that the project work will include challenging tasks and require expert skills.

What should the project manager do?

A.

Ask the functional manager to replace inexperienced resources with qualified ones.

B.

Organize the teams based on customized levels of expertise to leverage the activities.

C.

Create a team with the highest expertise and seniority for complex project activities.

D.

Ask the learning department to initiate a skill-level program for those inexperienced resources.

Acustomer has agreed in a contract that interactive displays will be delivered to 14 locations by the end of the year. The contract also states that only software

approved by the customer will be installed on these displays. The customer has not approved this new software because they lack the resources to test and approve

it.

What should the project manager do?

A.

Offer a phased delivery approach for the software.

B.

Assume the software will be approved by the client.

C.

Focus on meeting the delivery deadline.

D.

Escalate installation to the steering committee.

A geographically dispersed team updates the project status report during a weekly virtual meeting. Which two changes should the project manager implement after reviewing the latest update? (Refer to the Status Report exhibit and choose 2.)

A.

Update the Budget status to “On Track”.

B.

Update the Schedule status to “On Track”.

C.

Update the Overall Project status to “At Risk”.

D.

Update the Quality status to “At Risk”.

E.

Update the Resources status to “At Risk”.