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A newly assigned project manager is reviewing the project management plan and realizes that the project is running behind schedule. What should the new project manager

do to address this situation?

A.

Modify the project management plan and get approval from relevant stakeholders

B.

Add more resources to recover the schedule without making changes to the baseline.

C.

Issue a change order to the change control board (CCB) and rebaseline the schedule.

D.

Negotiate with the project sponsor immediately and establish a new project charter.

A company's project management office (PMO) has started to implement iterative tools. The project manager is starting a new project and has

identified an opportunity to use the new tools. There is disagreement among stakeholders about the use of the adaptive tool.

What should the project manager do first?

A.

Investigate the reasons for the disagreement to understand the gap among the stakeholders and search for consensus.

B.

Discuss the situation with the stakeholders to evaluate other adaptive tools for the project.

C.

Schedule training sessions for the stakeholders on the benefits of the adaptive tools.

D.

Update the risk register and escalate the disagreement to the project sponsor and distribute the status to the team.

A project manager's customer is new to agile approaches. When the customer found out that the project was going to use an agile approach, the customer became

concerned that the product quality will be sacrificed.

What should the project manager do?

A.

Ensure that the customer and the delivery team agree on the definition of done (DoD) in the beginning of the project.

B.

Invite the customer to join the daily standup meetings to better understand the product design and progress.

C.

Ensure the team demonstrates product features to this customer regularly to collect feedback and improve as needed.

D.

Invite the customer to join the regular sprint planning sessions to better understand the project's progress.

At a meeting, the project manager for an agile project indicates that the sprint goals were not met. The product owner leaves the meeting early. and the team discusses how the meeting went. Team members are confused as there were no defects for the new user stories and no new requirements were discussed.

What should the project manager do in the future to avoid this situation?

A.

Create better plans to test the functionality in more detail.

B.

Review the definition of done (DoD) with the product owner.

C.

Include previous sprint defects and close them in the actual sprint.

D.

Get approval from the product owner on the user stories.

A project manager has been assigned to a project that involves building 100 wells for a small community that is urgently in need of access to

water. What should the project manager do next?

A.

Hire local contractors who are familiar with the environment.

B.

Start project planning and develop the project management plan.

C.

Face the challenge immediately and start sending relief to the town.

D.

Process a change request for additional funding due to project urgency.

A project team was hired to perform on-site duties, but there were unexpected circumstances that required the entire team to work remotely Some team members returned to their hometowns and they are now requesting reimbursement for operational expenditures

What should the project manager do?

A.

Follow the Perform integrated Change Control process and submit a change request

B.

Ask the team members to draft a justification before processing the reimbursements

C.

Update the project management plan with the incurred costs

D.

Review the budget and allocate funds for the reimbursements

A project manager has been assigned to a project where the budget is very tight. Incurring extra costs is not an option.

What should the project manager do to manage this situation?

A.

File a change request to make the customer billable for all extra costs incurred for the project.

B.

Ask the accounting department to forward all project expenses to the project manager's email.

C.

Monitor the budget for the project continually and anticipate any issues if possible.

D.

Ask the project resources to finish their assignments in less time than originally planned.

A sales manager submitted a new feature request to the product owner, and the request was added to the product backlog. During the sprint planning meeting, the team struggles over which algorithm is the most efficient one to use. The team thinks that some development work is needed to decide.

What should the project manager do?

A.

Invite the sales manager to the next sprint meeting to clarify requirements.

B.

Create a new item in the sprint backlog to determine the appropriate algorithm.

C.

Ask the scrum master to choose an algorithm based on the pros and cons of each option.

D.

Request a meeting with the product owner to help clarify the user story.

A project manager is managing an internal project with a tight budget and schedule. While executing the project, the project manager realizes that

some stakeholders are working against the success targets of the project.

What should the project manager do to ensure successful project delivery? (Choose two)

A.

Update the project stakeholder analysis and methods to satisfy the stakeholders’ requirements.

B.

Escalate the issue to the functional manager and ask for support.

C.

Involve all stakeholders in the project by distributing status reports.

D.

Focus on the supportive stakeholders and minimize involvement of unsupportive stakeholders.

E.

Engage all stakeholders in the project including the unsupportive stakeholders.

An organization initiated a project in a complex program. The project lead notices that the team is demotivated because the current project framework implemented by the project management office (PMO) is not compatible with agile delivery

What should the project lead do?

A.

Escalate the problem to the product owner.

B.

Ask the PMO to review the framework

C.

Request the PMO to define a new framework.

D.

Plan a brainstorming session with the project team

A project manager for a technologically complex engagement reviews the key project indicators with the main stakeholders on a regular basis. During one of the meetings,

the project sponsor explains that they are using the project manager's risk register as a way to communicate about the project at the executive level.

How should the project manager ensure that project risks are reported accurately in the risk register?

A.

Review the risks throughout project execution.

B.

Plan to update the risks at project closure.

C.

Update the risks in the risk management plan.

D.

List the project risks identified in the kick-off meeting.

A project is about to start. The project manager has found that the client does not have an appropriate knowledge management system and does

not have a requirement for it.

What should the project manager do?

A.

Ask the team to collect the knowledge locally and share it at the end of the project.

B.

Utilize the cloud wiki to collect the necessary knowledge.

C.

Coordinate with the team and the project stakeholders to collect the knowledge.

D.

Provide just-in-time knowledge to the client, upon request.

A project team is working on a product that is planned for multiple iterations. They are delivering incremental value.

When should the value be demonstrated?

A.

After full development is completed

B.

When a major feature is completed

C.

At the end of each and every iteration

D.

When the sponsor approves the increment

A new marketing vice president just joined a software startup and is concerned that the agile model does not provide the needed accountability for their role. What should the responsible project manager do to ensure the vice president is comfortable with the project meeting its agreements?

A.

Require proper approval of all requirements from the marketing vice president and formally document the agreements.

B.

Foster an environment of open communication where all parties can discuss issues and agree on objectives.

C.

Establish an executive review board where all stakeholders discuss and approve features and requirements.

D.

Leverage the use of the review/demo sessions with the vice president to acknowledge that the agreements were met.

During an agile project a project manager lost one of the resources, and at the same lime, uncovered new requirements, which were added to the backlog What should the project manager do next?

A.

Reevaluate the project schedule as the velocity will be impacted by the loss of resources

B.

Reevaluate the backlog priority with the product owner since the velocity has been impacted

C.

Reevaluate the scope of the current iteration to keep the same velocity and timeline

D.

Reevaluate the velocity as the iteration duration will be impacted by new requirements

A project manager was recently assigned to a project that is in the execution phase and is experiencing roadblocks. During a review of the

processes and procedures, the project manager notices similarities to a previous project that experienced similar roadblocks. The project manager

reviews the task schedule and finds that certain tasks are well behind expectations. In speaking with the project team, the project manager

confirms that the team is following the processes exactly.

What should the project manager do?

A.

Update the schedule to account for the unexpected delays in the project tasks.

B.

Review the resources allocated to the project and change accordingly.

C.

Review and amend the processes to ensure only value-adding activities are present.

D.

Update the variation register to account for the extended project time.

After an executive-level reorganization, the new project sponsor is not keen on continuing with the project. What should the project manager do?

A.

Ask management to replace the new sponsor with the previous sponsor.

B.

Request the previous sponsor to discuss changes with the project team.

C.

Explore ways to share the project vision and outcome with the new sponsor.

D.

Find ways to bypass the new sponsor and reach management for support.

A project manager is leading a hybrid project for the development of denial equipment with live team members A dentist, who is also one of the major investors attends a sprint review meeting and raises questions and doubt about the concept and expected performance of the equipment

What should the project manager do?

A.

invite the investor to a sprint retrospective meeting to discuss the improvements of the concept and expected performance of the equipment with the team

B.

invite the protect sponsor to the sprint review meeting and nave a QSA session about the concept and expected performance of the equipment

C.

invite the product owner and the team to a discussion about the concept and expected performance of the equipment

D.

invite the investor to the design review meeting to present the concept and expected performance of the equipment and include a QSA session m the meeting

A project team member does not submit the project status report on time. The team member is frustrated about being required to complete the report. The team member believes that the report does not reflect the reality of the project, has too many pages, and will not be read by stakeholders.

What should the project manager do?

A.

Review the requirements of the report with the team member to redefine its purpose.

B.

Escalate to the team member's functional manager that the report was not submitted as requested.

C.

Instruct the team member to provide the report and document this in the performance review.

D.

Reassign the report to another team member to prepare and submit it as requested.

A project manager who is experienced in predictive and adaptive approaches has been assigned to a new project. Most of the project

stakeholders have only worked on predictive projects, and only a few have been exposed to adaptive projects.

What should the project manager do?

A.

Propose a hybrid approach and determine which stakeholders will be engaged in each phase of the project.

B.

Follow a predictive approach to reduce the training effort, even though there are incremental deliveries in the project.

C.

Use an adaptive approach, engage the stakeholders who have been exposed to adaptive projects, and train those who have not.

D.

Understand the scope complexity and project magnitude prior to determining which approach to use.

A junior project manager was recently hired to lead a complex project scheduled to kick off in 2 weeks. The junior project manager was introduced to another project

manager for mentoring.

Which two benefits will the junior project manager realize by being assigned to a mentor? (Choose two)

A.

The junior project manager reports administratively to their mentor so that human resource (HR) questions can be answered quickly.

B.

The junior project manager can discuss certain problems with their mentor without fear of retribution.

C.

The mentor will be immediately available to take over the project if there are problems or project delays.

D.

The mentor will be involved in the decision-making processes implemented by the junior project manager.

E.

The mentor can provide past project documentation with early warning indicators that potential problems could occur.

A project manager is working for an organization in country A and has been tasked with opening the first brick-and-mortar store in country B. The sponsor has identified the city for the store and wants to minimize any potential issues with the local government.

Which action should the project manager take to address the sponsor's request?

A.

Work with the organization's real estate department and reach out to the local government to identify the best location for the store.

B.

Work with the local government to build the profiles of employees that will be working in the store.

C.

Work with the organization's legal department to identify local regulations to ensure project compliance.

D.

Work with the organization's project management office (PMO) to build a project team of residents located in the city.

A technical team for a project is managed by the lead who was recently promoted to this role. Inside the team, a mature and experienced engineer is constantly questioning the actions of the team lead and is currently ignoring part of the team lead's decisions. The team lead asks the project manager for help.

What should the project manager do?

A.

Suggest to the team lead how to deal with this team member and discuss the situation with the engineer.

B.

Organize a meeting with all of the project stakeholders and inform them about the new risk and its impact on the project.

C.

Organize a meeting with the project team and discuss the situation and its impact on project delivery.

D.

Suggest to the engineer how to work efficiently with the lead and discuss the situation with the lead's functional manager.

A project manager in one country is reporting to a lead project manager for a new software development project in another country. The lead project manager constantly

requests updates from the project manager, often demanding information via multiple communication channels if the project manager does not respond within a few minutes

of a request. Both of them are equal in seniority and both report to the same functional manager.

How should the project manager proceed?

A.

Update the communications management plan and the stakeholder engagement plan.

B.

Escalate the issue to the functional manager and explain the situation to them.

C.

Negotiate a mutually agreeable feedback cycle with acceptable timelines.

D.

Refer the lead project manager to the communications management plan.

A project manager is leading the development of a mobile banking application using a hybrid approach. The team has been holding daily standup meetings each workday

morning. Due to an unexpected issue, 50% of the team has to work from home. The bank's management directed the team not to have in-person daily standups. Various team members are complaining about this, stating that there is a lack of information sharing among the team

What should the project manager do?

A.

Postpone the daily standups and ask the team members to update the project manager daily via messaging.

B.

Hold virtual daily standups each workday morning and use collaboration tools to manage project updates.

C.

Delegate authority to the team members and ask them to submit weekly status reports instead.

D.

Ask senior management for permission to hold in-person team meetings once each week.

A company is transitioning from a predictive approach to an agile approach. A project manager is assigned to the first pilot with an inexperienced team. Due to an unexpected event, the whole team is asked to work remotely. During the second sprint, the project manager starts to notice a lack of commitment from the team members.

What should the project manager do in this situation as a servant leader?

A.

Request an exception to allow the team to return to work on-site

B.

Allow the team to address the problem as a self-organized team

C.

Coach team members to increase their engagement and collaboration

D.

Force the team to attend the daily standups to gather the project status

A project manager is leading a project that is at 90% completion. One of the key stakeholders requests a certification program to be included as part of the project. Another stakeholder disagrees and informs the project team that there should be no change to the project management plan since the project is nearing completion.

What should the project manager do?

A.

Update the project management plan and adjust the project budget with this change request.

B.

Raise a change request to the change control board (CCB) and inform the project sponsor about the change.

C.

Ask the key stakeholder to take the lead in handling the request since they are more knowledgeable.

D.

Request a meeting with the stakeholders and their team members to inform them about this change.

A functional manager is concerned that the project's quality management techniques have advanced beyond the department's capabilities and wants the project team to review all quality management activities in two full-day workshops the following week. What should the project manager do next?

A.

Draft a project decision request to include in the scope for the current iteration and ask the sponsor to approve.

B.

Explain that the team is fully dedicated to the current sprint activities and negotiate a mutually agreeable time.

C.

Add this to the project backlog and have the product owner determine where it fits in terms of priority.

D.

Indicate that this was a not a requirement identified during project planning and it is outside of the scope.

During a retrospective, one of the team members reports that a functional manager wants to be involved in task allocation. What should the project manager do?

A.

Inform the functional manager that self-organization includes task allocation.

B.

Confirm with the team members that the functional manager is responsible for the delivery.

C.

Ask the product owner to clarify the roles and responsibilities of the project team.

D.

Inform the functional manager that task allocation is the responsibility of the product owner.

A project team needs to follow regulatory compliance guidelines that are mandatory for the project. What should the project manager do to ensure compliance adherence?

A.

Assess compliance when there is time in the project.

B.

Assign a project team member to ensure compliance.

C.

Review compliance adherence at the end of the project.

D.

Include compliance within the development tools.

A project manager is assigned to a multiyear enterprise resource planning (ERP) solution project. During planning, the business sponsor emphasizes the importance of demonstrating value along the way, while maintaining the integrity of the final product.

How should the project manager establish the delivery model for this project?

A.

Organize the project into multiple subsets based on business functions and deliver each subset as a component of the final product.

B.

Reestablish the project as a program with multiple small projects, as each project will be delivered as a product of its own.

C.

Communicate the latest status to the steering committee and provide a demo of the features completed.

D.

Schedule routine demos on features completed and deliver a single product once all features are completed.

The project leader for an agile team has discovered that a certain team member has been struggling with an impediment that is hindering the team's progress. The project is now at risk of completing later than expected.

What should the project leader do?

A.

Report the impediment to the functional manager.

B.

Identify the impediment and associated risks at the daily standup.

C.

Escalate the impediment and associated risks to the business sponsor.

D.

Identify the impediment during the retrospective

A multimillion-dollar project has started and is in the execution phase. A local regulatory authority has just announced changes to the requirements that will need to be implemented in 6 months, prior to completing the project execution phase.

What should the project manager do next?

A.

Add the new requirements to the project scope immediately since they are mandatory changes.

B.

Review the new requirements with the compliance department to determine if a change request is needed.

C.

Ignore the new requirements as the current budget and schedule do not allow for any changes.

D.

Proceed with the defined project requirements and delay implementing the new requirements.

A project manager is leading three projects in a program focused on starting product commercialization. Once the three projects fareket, the project manager stops attending the recurring team meetings. The program manager asks the project manager to continue attending these meetings to maintain those team touchpoints.

This request does not match the project manager's expectation, since a program manager is overseeing the remaining work

How should the project manager approach the situation?

A.

Attend only the program meetings where the market launch is being monitored

B.

Provide an answer via email recommending a division of tasks between both roles.

C.

Politely inform the program manager that attending these meetings is no longer required.

D.

Schedule a meeting to discuss the different perspectives and agree on a decision.

Just as a team reaches a mutual consensus on a preferred design, a stakeholder submits a request to add new features that enhance the

company’s competitive advantage. What should the project manager do?

A.

Reject all requested changes and bypass the company's change control process.

B.

Encourage the project team to add premium features to impress the client.

C.

Start the process to include the new features of the product on the next iteration.

D.

Allow all requested changes and bypass the company's change control process.

A project manager determines that a critical path activity is going to be delayed. The team proposes a fallback plan that could get the project back on track; however, the plan would require an additional cost to an already tight budget.

What should the project manager do?

A.

Use the existing budget for executing the fallback plan and update the baseline.

B.

Add additional resources to the project to fast track certain activities and reduce delays.

C.

Evaluate the fallback plan proposed by the team and submit a change request, if required.

D.

Communicate the delay to stakeholders and maintain the existing budget baseline.

At a recent steering committee meeting, the project sponsor asked the project team to add a major feature to the final product. After consulting

with the project team, it is determined that the change will cause significant impacts to the original project delivery date and budget.

What should the project manager do to assess the priorities and meet the new objective?

A.

Submit a change order request with the new project objective to the project management office (PMO).

B.

Initiate a crashing routine to gain extra time for the added feature.

C.

Communicate the results and negotiate the needed resources and time with the stakeholder.

D.

Ask the project team to work overtime in order to accommodate the new changes.

An IT company's office is closed abruptly due to a new government restriction. All employees are now working remotely. Project team A has a

critical project delivery due in 2 weeks. The project manager, apprehensive about this sudden change, instantly emails the customer explaining

that the project delivery will be delayed. The customer is unhappy with this and has escalated the issue to senior management.

What should the project manager have done differently?

A.

Communicated a new delivery date to the customer along with the news about the delay

B.

Disclosed to senior management in confidence, then communicated the delay to the customer

C.

Assessed the situation with the project stakeholders first and communicated the impact to the customer

D.

Spoken to the customer on the phone and explained the reason for the delay instead of writing an email

A project manager identifies a risk that has a high probability of occurring. How should the project manager manage this risk?

A.

Submit a change request to transfer the risk to a third party in case it becomes an issue.

B.

Remove the user stories associated to that risk and avoid the impact to the project deliverables.

C.

Assign a qualified team member to be the risk manager for the project.

D.

Ask the team to monitor the risk and provide an alert if it becomes an issue.

A project manager has been assigned to a hybrid project. The project manager needs to ensure all team members are collaborating and are aware of the project's ongoing changes.

What should the project manager do?

A.

Send out daily emails with the project status and task lists to all team members.

B.

Meet daily with the project team and include a monthly report on the risks and issues.

C.

Distribute a project newsletter that includes any project changes and required project information.

D.

Encourage collaboration on a daily basis, facilitating different communication channels.

An agile team wants to maximize the work delivered for the upcoming project that involves considerable product complexity. What should the

project manager do to help improve the team's collaboration approach?

A.

Meet with the human resources (HR) department to ask for team support.

B.

Follow the process of the most successful team in the organization.

C.

Compare the team's velocity with other teams in the organization.

D.

Focus on the team's engagement during the next retrospective meeting.

A healthcare organization hired a new compliance specialist to ensure that the healthcare compliance needs are met. The feedback about the new compliance specialist

from the team was average.

What should the project manager do to help the new compliance specialist improve?

A.

Escalate this situation to the manager of the area for a possible solution.

B.

Provide time for the specialist to adjust to the pace of the project.

C.

Coordinate a one-to-one meeting with the specialist to assess the situation.

D.

Contact the human resources (HR) manager about the team's feedback.

A project manage is in the middle of an angle project comprised of 100 user stories broken down into five iterations. Each user story is worth U$$50. The actual expenditure is U$$2,00 and 50 user stories have been delivered.

Which statement is true?

A.

The project is over budget and behind schedule.

B.

The project is under budget and on schedule.

C.

The project is under budget and behind schedule.

D.

The project is on budget and on schedule.

A project manager is working on a time and materials (T&M) project using a hybrid approach. The milestones and outcomes are defined for the first 6 months with

incremental releases every month. After the first 2 months, the client communicates their dissatisfaction with the results and asks to change the course of the project. The project manager held a face-to-face meeting with the client and now has a better understanding of the newly desired milestones and outcomes.

What should the project manager do first?

A.

Forward the client's request to management as a change request to get formal approval.

B.

Document the information in the meeting minutes and share it with the project stakeholders.

C.

Draft a contract change with the desired scope changes and send it to the client for approval.

D.

Finish the current monthly release as it was planned and replan for the future months.

While managing a project using a hybrid approach, the project manager realizes that there is a high level of rework due to quality issues. Because

of that, each feature is taking longer than initially estimated.

What should the project manager do to address the issue?

A.

Escalate the issue to the project sponsor.

B.

Address the issue during the next sprint planning meeting.

C.

Initiate a change request to extend the project end date.

D.

Extend the dates for future project milestones.

A project manager has been managing an agile project for 6 months. Over the last two iterations, the team velocity has decreased due to a new technology that was needed

for the product.

What should the project manager do to continue with the delivery plan and return to the expected velocity?

A.

Use retrospectives to better understand the new technology's impact on the schedule, map the skill gaps, and adjust the team accordingly.

B.

Reevaluate the backlog by looking for high-value/low-effort items, and negotiate a new minimum viable product (MVP) strategy with key stakeholders.

C.

Seek sponsor approval for additional funding to hire new team members, increasing the capacity of the team and compensating for the productivity lost with the new technology.

D.

Replace poorly performing team members with more experienced members, setting an example of accountability for the team.

A project manager is leading a project that will be delivered using a Scrum framework. The organization has an innovative project management office (PMO) that fully supports agile and also has a very friendly procurement team. A new vendor needs to be engaged to provide more developers for a new reporting platform.

What should the project manager do?

A.

Use an agile approach and engage a vendor that delivered well in a previous organization.

B.

Consult the product owner and engage a vendor that is recommended by them.

C.

Consult the development team and engage a vendor that is recommended by them.

D.

Use a formal approach using procurement policies, procedures, forms, and work instructions.

A project manager has been assigned to a software development project that will undergo several iterations until the customer is satisfied. Match the tool or technique on the left that the project manager should utilize to ensure tasks are efficiently managed to the correct task on the right.

The investment committee is the authority for the approval of funding required for a business improvement project. The investment committee approved funding to complete

the preliminary feasibility study. The project is on an expedited schedule, and the project manager requires interim funding to continue with the preliminary feasibility

activities that must commence immediately.

How should the project manager get these funds approved?

A.

Wait until the next investment committee meeting to submit the request and include the delay in the schedule due to work that could not start.

B.

Continue with the preliminary activities and inform the investment committee at the next monthly meeting.

C.

Exclude the preliminary scope from the full project scope and continue it as a new project that does not require investment committee approval.

D.

Submit the request to the project director for interim approval and include this approval for discussion at the next investment committee meeting.

A project manager is leading a multiyear project that involves internal and external stakeholders. As the project manager begins to gather requirements, additional business stakeholders express interest in being involved.

Which three actions should the project manager take to ensure proper stakeholder involvement? (Choose three)

A.

Prioritize stakeholders based on the project phase and need.

B.

Develop a stakeholder impact influence matrix to determine the level of engagement

C.

Perform a stakeholder assessment to align with the project objectives.

D.

Include all stakeholders in the stakeholder engagement plan and provide the same level of communication.

E.

Classify and rank stakeholders based on their positions in the organization.