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A project manager is leading a long-term project, executed in stages, to set up a complex communications network in many rural areas. The project is being executed in stages.

What should the project manager do to ensure that monetized business value is generated as planned?

A.

Compare the estimate to complete (ETC) benefits against the project business plan

B.

Compare the benefits of the throughput analysis against the project business plan

C.

Evaluate the net promoter score (NPS) benefits against the project business plan

D.

Evaluate the generated benefits at project milestones against the project business plan

During the service procurement process for a strategic project, only one bidder submitted a bid. The price of the offer is significantly large and the project sponsor is not convinced that the return on investment (ROI) can be achieved.

How should the project manager address this issue?

A.

Re-visit the project charter and seek other alternatives.

B.

Proceed and issue the purchase order as this project is important.

C.

Speak with the CEO and ask for their support to approve the offer.

D.

Analyze the bounds of negotiations for project agreements.

A project manager is preparing to start a new project in which the team members are distributed geographically across different countries. The project manager is using the communications management plan to engage the team members and find a communication method that suits everyone.

How should the project manager continually evaluate the effectiveness of the virtual team's engagement?

A.

Collect feedback from the team to discuss alternatives to enhance the communication.

B.

Conduct individual meetings to create a trusting environment with team members.

C.

Establish periodic face-to-face meetings and address the communication topic.

D.

Hold meetings in accordance with the team members’ preferences and availability.

A project sponsor insists that the project scope for a new product launch should include two geographical locations. However, after the project scoping session was done, a project charter was completed and approved with one location only.

What should the project manager do?

A.

Ask the sponsor to increase the budget and schedule of the project to accommodate the additional scope.

B.

Encourage the sponsor to start another project for the additional location so that the current project is not impacted.

C.

Assess the impact to the scope and submit a change request for approval of the two locations before including them in the scope of the project.

D.

Discuss with the sponsor that the project scope is approved and it is not possible to include two locations as it will affect the budget.

A project manager has received feedback from stakeholders regarding poor communication about project progress. Weekly status reports were provided to the project management office (PMO), and the standard communications management plan was followed.

What should the project manager do?

A.

Perform a root cause analysis (RCA) of the existing communication approach.

B.

Ensure that all of the complaining stakeholders are on the distribution list.

C.

Create a change request for implementing an online collaboration tool.

D.

Distribute hard copies of status reports and confirm that messages were read.

A project manager leads an agile development project. During the sprint planning meeting, the development team expresses concerns that the proposed scope of the next sprint is much larger than expected given the current resource allocation. The project manager believes the scope is essential to meet the project milestones.

How should the project manager approach negotiating an agreement with the team to ensure the project remains on track?

A.

Allocate additional resources to the development team to ensure the original scope can be completed on time.

B.

Suggest prioritizing the most critical features for the next sprint as well as reevaluating the remaining scope.

C.

Agree on reducing the scope to match the team's resources and plan to add the removed items to future sprints.

D.

Insist on keeping the original scope and explain the importance of meeting all the project milestones on time.

Due to scope changes, some of the risks identified during the initiation phase have materialized into issues. What should the project manager do next?

A.

Submit a request to access contingency reserves and accept the changes.

B.

Submit a change request for additional resources and accept the changes.

C.

Ask the project sponsor to reject high-risk scope changes.

D.

Closely monitor scope changes and implement corrective actions.

In the middle of an iteration, an agile team working on the development of a new product was notified that an important team member will leave the project for a few weeks due to some urgent personal issues. What should the project manager do regarding the activities that were the responsibility of this team member?

A.

Reach an agreement with the team on how to handle the situation.

B.

Reach out to the procurement team to hire a substitute for the team member.

C.

Allow senior management to decide how to proceed with the project.

D.

Convince the team member not to leave until the project is completed.

A project manager is in the middle of executing the construction of a high-rise plaza when the government regulatory agency announces an increase in the price of fuel. The project still has seven months left on the schedule.

What should the project manager do first?

A.

Meet with the vendors to evaluate the impact on the budget.

B.

Implement crashing to mitigate the impact on the budget.

C.

Review the organizational process assets (OPAs) as a reference.

D.

Request the release of management reserve for the project.

During a project iteration, half of the project team was reallocated to a new project. How should the project lead handle the situation?

A.

Raise the risk of having the velocity impacted for the current iteration and discuss it with the product owner.

B.

Raise the issue with the product owner to bring additional resources to the project team.

C.

Raise the risk with the project stakeholders and wait until the velocity for the current iteration is calculated.

D.

Raise the issue with the project stakeholders to analyze the project impact and take the proper actions.

A project manager is confused when the operational results from previous iteration solutions have not been acceptable to the client. Team members have already delivered all previous solutions, which were accepted by the client as complete.

What should the project manager do?

A.

Recommend a change in the project methodology or the approach.

B.

Develop and execute a stakeholder engagement strategy.

C.

Determine the criteria and measuring systems for objective success.

D.

Allocate more time for mentoring project team members.

A project manager's team has been working very hard to meet a critical deadline. Some project team members are experiencing burnout due to the high workload.

What should the project manager do first to manage the team's workload effectively?

A.

Add additional temporary resources to the project to achieve the next milestone.

B.

Encourage open communication and involve the team in task distribution decisions.

C.

Assign additional tasks to high-performing team members to decrease the burden on others.

D.

Renegotiate the scope of the next milestone with the stakeholders to align with the team's capacity.

A project manager was appointed to lead an already approved project. While reviewing the benefits management plan, the project manager finds out that the information about the forecasted value of the project may not be accurate.

What should the project manager do?

A.

Meet with the project sponsor and key stakeholders to confirm that the information about the forecasted project value is accurate.

B.

Ask the organization to cancel the project because the project manager is unable to confirm that the project will deliver the forecasted value.

C.

Proceed with execution of the project whether the information about the forecasted value is right or not because the project is already approved.

D.

Develop scope alternatives to achieve the forecasted project value in the event that project benefits information is inaccurate.

A company is interested in reducing production costs in one of its production lines. When the project charter was about to be approved, one of the key stakeholders questioned the project's value and caused a delay in the approval.

What should the project manager have done to avoid this setback?

A.

Assessed feasibility and impacts

B.

Developed benchmarking

C.

Analyzed stakeholders

D.

Detailed the project charter

A customer complains that a software update project is failing to deliver value according to the original scope. What should the project manager do to resolve the problem?

A.

Ensure that the project issue log is up-to-date with the customer's issues related to the missed stories.

B.

Ensure that the project change log is up-to-date with the stories based on the missed requirements.

C.

Ensure that the project backlog has the features and stories prioritized correctly.

D.

Ensure that the project risk register is current and reflects the impacts posed by stories not delivered.