Free Practice Questions for PMI PMP Exam

Before establishing communication channels or protocols, it is essential to first understand who the stakeholders are, how they communicate, their locations, and their levels of influence and interest. This is especially important in large, international projects involving virtual collaboration. Developing a stakeholder analysis is a foundational step in building an effective communication strategy.

According to the PMBOK® Guide – Seventh Edition, stakeholder engagement is one of the key performance domains. Section 2.4 states: “Understanding stakeholders, their interests, and their expectations is critical to a project’s success.” Communication strategies should be tailored to stakeholder needs, which cannot be effectively done without performing stakeholder analysis first.

In Scrum, the product owner is the sole person responsible for managing the product backlog. When a customer requests new features mid-sprint, it is inappropriate to add them directly to the sprint. The correct procedure is to have the Scrum Master direct the customer to the product owner, who will evaluate the request and decide whether to include it in the product backlog for future prioritization.

According to the Agile Practice Guide and the Scrum Guide, only the product owner has the authority to accept or reject items in the product backlog. The Scrum Master facilitates communication and protects the team from scope creep during the sprint.

Option A (Definition of Done) is useful for clarifying quality, not for managing scope changes.

Option C (Acceptance criteria) applies to existing backlog items, not new feature requests.

Option D (Backlog prioritization) is the product owner’s job and only happens after the sprint, not mid-sprint.

External stakeholders typically require performance metrics to understand the status of a project. Earned value is a proven methodology to measure project performance objectively. Earned Value in terms of schedule (D) and cost (E) offers valuable insights on how well the project is adhering to its baseline plans.

D: Earned Schedule (EV vs. Planned Value) shows schedule adherence.

E: Earned Cost (EV vs. Actual Cost) shows cost efficiency.

Options A and C are portfolio-level metrics, not typically reported by project managers.

Option B is vague and not part of standard EVM practice.

When faced with a situation where a contractor stops participating in meetings and fails to submit reports, the project manager should take the following steps:

1.Assess the Situation as a Risk: The project manager should view this issue as a risk to the project. Lack of communication and reporting can impact project progress, quality, and stakeholder satisfaction. By identifying it as a risk, the project manager can proactively address it.

2.Reach Out to the Contractor: The project manager should communicate with the contractor to understand the reasons behind their behavior. It’s essential to have an open conversation to uncover any underlying issues or challenges the contractor is facing.

3.Identify the Origin of Resistance: The project manager should inquire about the specific reasons why the contractor finds these activities time-consuming. Is there a valid concern, such as workload or conflicting priorities? Or is it a matter of misunderstanding or misalignment?

4.Explore Solutions: Based on the contractor’s feedback, the project manager can explore potential solutions. This might involve adjusting the reporting frequency, streamlining the reporting process, or clarifying expectations. The goal is to find a balance that ensures project progress while respecting the contractor’s workload.

5.Reinforce Commitments: Remind the contractor of their initial commitment to submitting reports and attending meetings. Emphasize the importance of timely communication and collaboration for project success.

6.Document the Interaction: Regardless of the outcome, document the conversation with the contractor. This documentation can serve as evidence if further actions are needed.

In Agile project management, particularly Scrum, the product owner is responsible for the product backlog, which includes prioritizing features and user stories based on value and necessity. When a new feature is identified that could significantly enhance performance, it should be discussed with the product owner. If the feature is agreed upon, it is then added to the product backlog1. The product backlog is a dynamic list that evolves as new insights and requirements emerge. It is the product owner’s role to ensure that the backlog items are well-defined and prioritized for future sprints2. This process ensures that the development team can focus on completing the items in the sprint backlog without overloading the current sprint with new, 

The project manager must take immediate action to address both behavioral and performance issues. Providing direct, constructive feedback to the underperforming senior technical member will help address their critical behavior and performance lapses. According to the PMBOK® Guide – Seventh Edition, project managers are responsible for managing interpersonal conflicts and promoting team collaboration.

By addressing the disruptive behavior and lack of task performance, the project manager fosters a psychologically safe environment and restores team dynamics.

Option A avoids the issue and reduces collaboration.

Option B escalates prematurely and may cause greater disruption.

Option C is positive, but without addressing the root cause, the issue may persist.

 To prevent delays due to noncompliance with environmental codes and bylaws, the project manager should have proactively mapped out all environmental compliance requirements at the start of the project. This includes identifying potential risks to achieving compliance and preparing mitigation strategies. By doing so, the project manager ensures that the project aligns with all relevant environmental regulations from the outset, reducing the likelihood of delays and ensuring the project contributes positively to environmental goals.

(Based on the PMBOK® Guide and standards from the Project Management Institute12, and the principles of environmental compliance and risk management as outlined in the Professional in Business Analysis materials34.)

Comprehensive and Detailed Explanation:

In global virtual teams, active listening and adaptability are key leadership traits. By engaging the team, understanding their communication challenges, and adjusting practices accordingly, the project manager demonstrates empathy and responsiveness—essential for building trust and reducing conflict.

* A is passive and may be perceived as blaming.

* B is useful but not the first response.

* D is a leadership principle but too broad without specific action.

* C addresses the root issue and aligns with servant leadership behaviors.

In an agile or iterative environment, when external changes such as legal or regulatory updates affect project deliverables, the appropriate action is to assess and reprioritize the product backlog. This ensures alignment with the latest compliance needs while balancing value delivery.

According to the Agile Practice Guide and PMBOK® Guide – Seventh Edition, backlog refinement is used to review, adjust, and prioritize features based on changing business and legal contexts.

Option B assumes additional resources are needed without first evaluating impact.

Option C may be done, but the first step is impact analysis.

Option D assumes feasibility before performing analysis.

 In this scenario, the project manager should engage in negotiations to address the conflict of resource allocation. The PMBOK Guide suggests that project managers should possess negotiation skills to resolve such conflicts effectively. By negotiating, the project manager can work towards a solution that satisfies the needs of the operations department while also ensuring the SME’s contributions to the project are not lost, thus keeping the project on track.

The response is based on general project management principles as outlined in the PMBOK Guide and conflict resolution strategies that include negotiation, which are part of the PMP’s body of knowledge.

When conflict arises due to communication preferences, the project manager should first seek to understand each individual's needs and preferences. Initiating individual conversations allows the project manager to assess the context behind each perspective and then mediate a resolution that supports team cohesion and project communication needs.

Option A promotes team-building but does not directly resolve the specific issue.

Option B risks inconsistent communication and confusion.

Option D is prescriptive and may lead to resistance rather than resolution.