A project manager is leading a long-term project, executed in stages, to set up a complex communications network in many rural areas. The project is being executed in stages.
What should the project manager do to ensure that monetized business value is generated as planned?
A project manager analyzes the cumulative flow chart and identifies a bottleneck in the testing activities from a self-organizing team. After discussing it with the team, a gap related to testing skills is identified.
What should the project manager do to address the issue?
A subject matter expert (SME) external to the project team provides a suggestion that will save the project delivery time. This SME has available
time to support the project, but was not planned to be involved in the current agile iteration.
What should the project manager do?
A vendor project manager and team are implementing a software solution across the organization. A customer stakeholder who was not present during the sales process is demanding that the team implement requirements that are out of scope without adding additional cost to the project.
What should the project manager do next?
A project manager is looking for ways to keep the budget on track throughout the project life cycle.
What should the project manager do to ensure that happens?
A customer initiated a minor scope change and expects this to be completed without delays or additional costs. The project manager believes that they have adequate
authorization to make the decision themselves but is not quite sure.
What should the project manager do next?
A team is focusing on quickly developing and shipping new product features due to very aggressive market demands. The team is setting aside long-term work not directly related to the current business objective, which affects product performance and generates more customer support requests.
How can the team minimize the impact of the reduced focus on quality?
During project initiation meetings, the project manager of a 9-month project states that a specific task would be out of schedule. At the project
kick-off meeting, a key project stakeholder strongly objects, stating that this task is the key value of the project and should be completed on time.
What should the project manager do to reduce the chances of having a strong rejection from stakeholders during the project initiation stage?
A project had scheduling delays, which necessitated the team to work overtime to meet critical milestones. This led to some misunderstandings
among team members. The project sponsor has allocated a monetary award.
How should the project manager utilize the award?
A project manager is leading an innovation project that is facing a lot of risks due to a high level of uncertainty. What strategy should the project
manager use to manage these risks using an agile approach?
A project team member just informed the project manager that the license for the software that the team uses to perform calculations has just expired. As a result, the team cannot continue with their project tasks.
What should the project manager do first?
A key project team member is out on sick leave in the middle of a critical project iteration. The project sponsor learns that any delay with the end-of-iteration release will displease the business stakeholders. Although all team members are cross-functional, they are also working close to full capacity.
What should the project manager do to address this situation?
A project team has been working together for about 2 years. One of the team members has consistently shown high performance and stood out among their peers during the execution of the project.
How should the project manager recognize high performance?
A project manager is leading a technically complex project. The project is part of a strategic program of work and the first to use an agile approach. One of the board members is interested in attending a meeting to see how the delivery of the project scope is progressing.
What should the project lead do?
During a final investment decision meeting, all of the stakeholders were aligned on the project benefits, proposed budget, and schedule. Before final approval was given, the executive requested an aspirational target for the project team to obtain an enhanced benefit from the project.
What should the project manager do in this situation?
A project team has installed software for the client, passed the knowledge to operations, sent the final report, and celebrated. Then 1 week later,
the client sendsa list of requirements that have not been met. The client is requesting to fix the issues quickly and within the initial budget.
What should the project manager have done to prevent this from happening?
A project manager is reviewing a draft of the project charter with key stakeholders. During the meeting, a conflict occurs between the sponsor and the product owner.
How should the project manager deal with the situation?
A project manager is working on a software development project for an oil and gas client using an agile approach. The project manager is having difficulty preparing the schedule because the project has various unknowns.
Which scheduling method should the project manager use to develop the schedule?
During a regular project progress meeting, the CEO informed the project manager that a major stakeholder has been unaware of recent developments on the project. The
project manager is sure that the stakeholder was duly identified and classified in the stakeholder register.
Which project document should the project manager review in order to determine the reason for this issue?
A project manager in a matrix organization has been assigned to a system solution project with tight time lines. There are two resources assigned as part of the solution
team: one who is experienced and one who is new. During development, the project manager notices that the resources disagree on the solution approach.
What should the project manager do next to deliver a reliable solution?
An organization with a new project management office (PMO) team is now undergoing a restructuring. Additionally, there is a lack of communication from the PMO to the team members.
How should the project manager handle this situation?
While finalizing project management plans, a customer provides the project manager with a new set of quality standards to which the final product must adhere. What
should the project manager do to ensure a smooth delivery of the product?
A customer has provided excellent feedback on the project. However, a key project resource is leaving the company.
Which measure should mitigate the impact of this key resource's departure?
A production team will soon begin their first agile project. No one in the team or management has agile knowledge. The training manager can only fund three enrollments.
Match the team role on the left to the correct training course on the right. (Use all three of the team roles.)
An organization embarking on a significant transformation initiated a project to improve and document business processes. One of the objectives of the project is to implement agile project delivery.
What is the main reason for adopting agile?
A company routinely outsources resources for specific core activities. Due to a sudden, unforeseen risk, all of the team members are needed to work remotely, including the outsourced ones.
How can the project manager address this challenge to assure outsourced vendors deliver?
A team is preparing the closing phase and building a plan for the next phase. One of the project sponsors is complaining that the last phase had some quality deliverable issues. However, the quality acceptance document was signed.
What should the project manager do?
A government procurement team has been running a vendor selection process for more than 1 year, going beyond the originally planned 6 months due to a variety of factors. Two vendors have submitted proposals that were evaluated. The project manager asked for an estimated completion date 4 weeks ago, but it was not provided.
What should the project manager do?
A project manager is working on an agile project that is within the scope of a recently announced corporate audit. The project manager was
appointed to attend the first meeting with the auditors scheduled for the following week.
What should the project manager do to prepare for the audit?
A project manager is assigned to a yearlong project. Before the start of the design phase, a competitor announces that they will release a similar deliverable in 8 months, although with fewer features and functionality.
Which two actions should the project manager take next? (Choose 2)
A company's key product is evolving and requires the use of a new technology. No one on the team is familiar with this technology; however, experienced developers on the team volunteered to study the concepts and application and believe they will be able to take full responsibility for the new technology.
What should the project manager do?
A project manager is assigned to a new project. The project is for a new product that the company wants to launch as soon as possible to test market readiness. The project is part of a large business transformation, and the objective is to open delivery channels for the new product.
Which delivery approach should the project manager recommend?
Project team member A has a conflict with project team member B. The project manager believes project team member A's behavior is unacceptable. However, project team member A believes their behavior is appropriate.
What should the project manager do?
A project manager is scheduled to meet with a client for their weekly risk management meeting. The project manager observed that one of the tasks which had external dependencies is delayed by one week. The project manager knows this will have an impact but does not know the exact details.
What two things should the project manager do? (Choose two)
Companies A and B are codeveloping a cutting-edge technology product. Based on customer feedback, the marketing department urgently requests a new feature in 2 weeks. Company A's front end is ready, but company B requires 4 weeks to deliver the complete back end and is busy with the current release.
What should the project manager do to obtain agreement from both companies and acceptance from marketing?
A project manager is assigned to a regulatory project for their country. The deadline for delivering results in compliance with the new laws is very tight, and the project team members have not yet been assigned. One of the project manager's peers informs the project manager that a project with the same scope for a different country was completed 1 year ago.
What should the project manager do first?
An agile project for a database migration impacts nearly all business units of the corporation. Every effort has been made to complete the migration before the end-of-support date for the database platform. A new impediment now implies the need to continue use of the old platform another year at a higher support price.
What should the product owner do about this situation?
A business transformation project has a four-phase delivery plan. The project team has successfully delivered one phase of the project.
To further enhance team performance and empower team members, which two actions should the project manager take? (Choose two)
A project stakeholder complained that they did not receive an important delivery that was stated in the schedule. The team member responsible for this deliverable explained that they sent an email to the stakeholder, advising them that the deliverable would not be delivered on time.
What should the project manager have done to avoid this situation?
A project manager is newly appointed to lead a project team that will be working remotely. The project manager decided to use a set of tools that
worked well for previous projects. However, a few team members are not happy with this plan.
What should the project manager have done to avoid this?
A highly critical project is in jeopardy due to missing professional resources. What should the newly assigned project manager do first?
A project manager is leading a project team that consists of five team members. One of the team members, a senior technical staff member, always criticizes the ideas of other members during team meetings. However, this senior technical member is not performing well on their own daily tasks. Other team members are frustrated and have become silent in meetings.
What should the project manager do?
A team is finishing the third release to present to the stakeholder as part of a demonstration. The company that subcontracts the developers has communicated that there is a cash flow problem and the company will not be able to provide the same resources for the next iterations.
What should the project manager do next?
In a geographically distributed team, a developer continues to delay a coding activity. This activity is on the critical path. The project manager
found out that the delay is due to the developer's lack of understanding of the customer requirements shared by the off-site team.
What should the project manager do?
A project team is planning the next sprint review. The project lead receives an email from a senior manager asking for a project status using a template that is more detailed than the one used for monthly reports sent to the project management office (PMO). The team uses an electronic product backlog and a kanban board to track the progress.
What should the project manager do next?
A project manager has been assigned to a project after the charter has been approved. While reviewing the charter with the team, the project manager finds that some major budget items, necessary for achieving the project outcome, have been missed.
What should the project manager do next?
A project manager is implementing a new software system Some department staff members are questioning the necessity of the change and feel the new system will impede their current processes
What should the project manager have done at the start of the project to prevent this resistance?
An unforeseen event has shut down public works projects for 4 weeks. Activities on the critical path will fall behind based on the project schedule.
What should the project manager do?
A project team is transitioning to agile. During the sprint retrospective, a new member of the team proposed a more structured approach for capturing requirements that would improve clarity and reduce rework. Although the team members are happy to use it, changing the way business requirements are described requires agreement from an influential business manager.
What should the project manager do?
A project interfaces with other projects that are in the same portfolio but are being developed in international locations. One of the international projects has suggested a tactical change that needs to be implemented in this project.
What should the project manager do next ?
