A project manager is preparing a large and complex international project. In order for the team to work well together in a virtual environment, the project manager needs to set up ground rules for good communication.
What should the project manager do first?
A team is using an agile approach to maintain the project backlog. A new project obstacle was identified as a blocker and added to the backlog list. The team is facing challenges to remove this obstacle.
What should the project manager do next?
A project manager with global teams is managing a project that is progressing as expected. However, recently the project manager has learned of some team members missing the daily meetings. After investigating the issue, the project manager realizes different time zones is the main cause of the issue.
What should the project manager do next?
A state-of-the-art product was delivered at the end of a project life cycle. However, the customer claims the product was not designed to specifications.
What should the project manager have done to avoid this issue?
A project manager is working on a large IT project. During a review for one of the deliverables, a stakeholder raised a concern about the final product.
What should the project manager do first?
After conducting a performance assessment, the project manager identified that some gaps still exist. What should the project manager ensure?
During the lessons learned workshop, one stakeholder mentioned that the project was unsuccessful as it did not deliver the expected business value. What should the
project manager do to address this concern?
A project manager has been assigned to a hybrid project. The project manager needs to ensure all team members are collaborating and are aware of the project's ongoing changes.
What should the project manager do?
The sponsor calls the project manager and questions why the stakeholders have not received updates for over 1 month. The project recently implemented a project management information system (PMIS) that provides real-time access to various project status measurements and information. The project manager is certain that all stakeholders have the opportunity and permissions for status updates.
How should the project manager proceed?
A project manager has an engineering team mostly comprised of new hires. The project manager has to carefully predict in which stage of the project they will need to spend most of their time to ensure the team is properly integrated and performing well.
In which stage of the project would the project manager need a greater effort to lead them?
The project lead is very concerned about the quality of a specific design feature and how the product will perform. What should the project lead focus on to ensure project success and customer satisfaction?
A project for a financial organization is in the proposal phase for the selection of a software tool. There have been conflicting opinions on the software that was ranked in the selection. After analyzing the issue, the project manager realizes that two out of the eight teams have concerns about the tool's scalability to support their business needs.
How should the project manager resolve this conflict and reach a consensus?
A typically high-performing team member has started to demonstrate a performance drop as well as some aggressive behaviors toward other team members in meetings.
The project manager has worked with this individual for many months on this project and has not seen this type of behavior before.
What should the project manager do?
A project team consists of several consultants from an external vendor. These consultants often change from month to month.
What should the project manager do to communicate the organizational values?
An agile team is required to address a technical, complex requirement that has no visual deliverable to show the customer. What guidance should the product manager provide to improve the requirement development?
A project manager is using an agile approach. During the sprint planning meeting, the product owner flagged a backlog item as high business value and easy to implement. However, the other team members identified a high dependency between this item and another item that is flagged as low business value and high complexity.
What should the project manager do to support the backlog prioritization?
A project manager is assigned to a critical software development project. The team is using a hybrid approach and has divided development into four sprints. At the end of
sprint three, the project manager discovers that the earned value (EV) is US$500,000 and the planned value (PV) is US$550,000.
What should the project manager do?
A project team is engaging a development team in another country to develop software. During progress reviews, the project manager identified completion date delays due to rework because there were different interpretations of the client's needs.
What should the project manager do?
A company is transitioning projects from a predictive to an agile approach. The CFO is concerned that one of the agile projects has an important feature for the financial
department that is being delayed for a later iteration.
What should the project manager do to clarify the situation?
A project being constructed in a remote rural area is nearing the end of construction. The project manager would like to share the good news with stakeholders.
How should the project manager communicate with the local community?
Anew major road project is starting, and the contractor has contractually committed to submitting regular status reports and participating in integration meetings. Halfway through the project life cycle, the contractor stops participating in meetings and submitting reports, stating these items consume too much time.
What should the project manager do first?
A project manager has been assigned to a new project that will be delivered using an agile framework. The sponsor is asking for a cost estimation to build the business case.
What should the project manager do?
A team needs to implement a mandatory compliance regulation in a product, which is required for its release. While nearing the product release, when completeness was
being verified, it was found that the compliance part was not implemented in the project.
What should the project manager do next?
A team member who is working on a critical project deliverable reported that their computer is not working. The IT department says that due to a high workload, they will not
be able to provide assistance for 1 week.
How should the project manager address this situation?
A project is ready to start, and resources are allocated. The development manager then informs the project manager that a critical resource is no
longer available due to a family emergency. The development manager indicates that all other developers have been assigned to other projects,
and there is no capacity for any developer to take on additional work.
What should the project manager do next to fulfill this resource need?
A company is changing their current business model The change requires implementing a complex project using multiple agile teams.
What three options should the project manager have the testing team adopt as testing mechanisms? (Choose three)
During a project review session with key stakeholders, a senior manager raises a concern that the product being shown is not meeting the client's expectations. The project manager has noticed that although the team is meeting project deadlines, there are a large number of open quality issues that have not been addressed.
What should the project manager do?
A project is in the start-up phase of the project life cycle. The project team consists of 20 people from five different countries. The project team is scheduled to have quarterly face-to-face meetings. However, due to unforeseen circumstances, no face-to-face meetings can occur. The project manager is concerned that the team may not be able to fulfill their individual roles without face-to-face meetings.
What should the project manager do in this situation?
A project manager works for an organization that intends to begin using agile delivery, but there is a lack of support from some business units. The project manager needs to address the lack of trust in agile.
What should the project manager recommend?
While monitoring a project at a work site, the project manager notices that the site team’s work breaks have increased by a few minutes every week. How should the project
manager approach this?
A project team member is sick and will not be able to return to the project for a few weeks. During the daily meeting, the team shares their concerns as the sick team member was the only one skilled in the component they were developing.
What should the project manager have done to prevent this?
A project team has expressed concern that certain remote team members are not able to collaborate with the larger project team due to their work schedule. The project
manager is confused since the entire team is located in the same time zone and believes there are other factors at play.
What should the project manager do next?
A project manager is assigned to a major construction project. The project is critical to the city's population, and especially to the local government
official who committed to delivering the project on time as an election promise. A new project sponsor has been assigned and wants to include
aspects that the previous project sponsor did not support.
What should the project manager do next?
A project manager is working on a multinational project that has more than 100 stakeholders. The project manager is concerned about the
appropriate stakeholder participation and involvement level required for successful project delivery.
What should the project manager do?
A project is starting its sixth iteration out seven. During the daily meeting, a team member explains that a key function will take longer to complete than originally anticipated.
What should the project manager do?
A project sponsor insists that the project scope for a new product launch should include two geographical locations. However, after the project scoping session was done, a project charter was completed and approved with one location only.
What should the project manager do?
An urgent meeting has been established with the project team to discuss the cause of some quality issues that are preventing delivery to the client. The product owner recommends a root cause analysis (RCA).
What should the project lead do?
A project manager is working with the same project team as in the last two construction projects. The project manager managed this team on a micro level for the last two
projects. However, now the project manager would like to use a different leadership style to allow the team to make their own decisions.
What kind of leadership style should the project manager utilize for the current project?
A new project team consists of team members from different departments who have varying levels of experience and different areas of expertise.
Which three approaches should the project manager take in order to facilitate knowledge sharing? (Choose 3)
A customer is concerned with the quality of the product delivery, as the production deployment is approaching. What should the project manager do next to ensure acceptance of the deliverables?
A project team has finished its first iteration out of six. The iteration's delivery performance (velocity) was 50%.
During the iteration retrospective, the team realizes that the complexity of the work was underestimated.
What should the project manager do?
A company is implementing a project with team members located in different countries and time zones. Individual performance is satisfactory, but the team's performance as
a whole is low, especially in terms of group activities.
What should the project manager do?
An agile team has released the second version of its product, but the feedback is that the software has many bugs that compromise the user experience. What should the
project manager do?
A project manager is building a team to work on a service integration project that will transition technology management services from company A to company B. The project team will consist of members from both companies. Prospective team members for the project are located all over the world, have different types of technology backgrounds, and use different approaches for work.
How should the project manager build a cohesive, high-performing team?
A protect team is working remotely on a solution The client wants the solution as soon as possible and is uncomfortable because the team members are not colocated In addition the client expressed concerns about the understanding of the project context and the team's decision-making process
What should the project manager do?
A company has selected a cross-functional team to develop an innovative digital product to drive the digital transformation project for the business. What should the project
manager do to ensure business value is delivered early?
A healthcare company is in the process of deploying an innovative healthcare solution globally. The project team has completed a limited release.
The stakeholders have raised concerns about global healthcare guidelines and risks.
What should the project manager do next?
A project manager is assigned to a new project that will launch the digital version of a current product. Even though the product is well known, the vision for its digital version
is not clear to the stakeholders.
What should the project manager do to increase value delivery?
A project is in the execution phase. The client was actively involved in the early stages but has been less engaged lately. A number of changes to the requirements have
recently been requested.
What should the project manager do next?
A project manager is leading a large public project that will have a high impact on the town's citizens. How should the project manager define the different requirements?