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After sending an on-site meeting invitation to seven people for the kick-off meeting of a project, a key stakeholder declines because they will be at another location for the rest of the month.

What should the project manager do?

A.

Make arrangements for the stakeholder to join the kick-off meeting virtually.

B.

Hold the kick-off meeting with the rest of the stakeholders to avoid a delay in the project.

C.

Change the kick-off meeting to a virtual meeting so all can attend at the same time.

D.

Reschedule the kick-off meeting for the following month so all can attend on-site.

The project team members have finalized the technical specifications after their discussion with the machine manufacturers. However, it has been identified that the specifications are not aligned with the project management office (PMO). The project team members are confident about their choice of specifications.

What should the project manager do in this situation?

A.

Request a decision from the project sponsor.

B.

Give approval of the technical specifications.

C.

Ask the sponsor for additional funding to hire a senior subject matter expert (SME).

D.

Schedule a meeting with all of the subject matter experts (SMEs) to discuss.

A project manager has just received communication from an operational functional manager to complete an additional scope item for a project that was formally closed a few weeks ago. The scope looks relatively small and simple to handle as part of the daily operations activity.

How should the project manager deal with this request?

A.

Submit a change request and allocate the budget and resources needed for execution.

B.

Confirm that the budget and resources are available to execute the work request.

C.

Check the alternative resources available in the organization for the request.

D.

Evaluate the nature of the request and plan communication accordingly.

A flagship project is sponsored by the CEO and has a critical go-live date. The project's product requires a regulatory review and approval before it can go live. The CEO instructed to allow only 2 weeks for regulatory approval in the schedule; however, the director for the regulatory liaison indicated 6 weeks was a more realistic timeline.

What should the project manager do?

A.

Proceed with the direction given by the director for the regulatory liaison, as they are the subject matter expert (SME).

B.

Follow the CEO's directive, as they are the highest authority in the company and are the ultimate decision maker.

C.

Meet with the CEO and the director to discuss and register it as a major risk if agreement cannot be made.

D.

Schedule final testing activities in parallel with the regulatory approval activities to compensate for lost time.

During a requirements review session with a customer, a team member gets upset when questioned by the customer and responds angrily.

What should the project manager do next?

A.

Discuss with the whole team the root cause of this issue

B.

Meet with the team member to reset expectations

C.

Provide the team member with space to manage their emotions

D.

Follow up with the whole team to find the best approach

A project manager assigned to an education project needs to train a workforce in application development. The customer is responsible for

providing the training center, and the deadline to start the first training is in 2 weeks. The customer calls to say that the center will not be available

in 2 weeks due to some unforeseen problems.

What should the project manager do next?

A.

Apply the terms and conditions of the contract with penalties.

B.

Issue a change request to reflect the anticipated date for training.

C.

Help the customer find an alternative location to start the training.

D.

Update the project schedule with the new date for training.

Developers spend most of the sprint writing code for user stories, leaving little time for testing. As a result, user stories cannot be tested in time and the stories remain unfinished by the end of the iteration, resulting in poor metrics.

What should the scrum master do first in this situation?

A.

Divide the user stories into two categories: development stories and test stories.

B.

Increase the number of developers on the team so stories are completed faster.

C.

Revalidate the team's velocity to ensure development and testing can be completed within the iteration.

D.

Request the developers work overtime to ensure the testers have enough time to perform their tests.

During a planning session, the development team and the product owner are arguing about the effort needed to deliver a specific feature in a software development project. The product owner says that the feature can be developed in one week, whereas the team estimates that it will take at least two weeks. After several hours of discussion, they have not reached an agreement.

What should the project lead do?

A.

Communicate to the stakeholders that the project has to be delayed for two weeks.

B.

Ask the project team to accept the shorter estimate as it is important to keep a good relationship with the product owner.

C.

Decide what should be the time estimate and proceed with the planning meeting.

D.

Educate the product owner that the project team members are the most appropriate group for assessing the effort.

A project manager encounters a governance issue during the project execution phase. One of the team members complains about receiving assignments from multiple people and states they are not able to work effectively.

What should the project manager establish first in the project governance structure?

A.

Clear responsible, accountable, consult, and inform (RACI) matrix

B.

Risk management and issues resolution plan

C.

Resource management and conflict resolution plan

D.

Clear project work breakdown structure (WBS) and timeline

A multinational company is rolling out a new software platform within its subsidiaries. However, the distributed project team struggles to meet regularly. As a result, the project milestones are not being achieved.

What should the project manager do first?

A.

Inform the project sponsor and request additional team members to crash the project schedule to meet the target

B.

Introduce an award system to promote member participation and establish some competition between the subteams

C.

Evaluate the effectiveness of the virtual teams and support them with the necessary technology and equipment

D.

Propose to roll out the new software in one subsidiary and then use the lessons learned to improve the project

A project manager notices that a team member is upset during a team meeting. The project manager assesses the situation and determines that the team member does not collaborate with some of the other team members.

What should the project manager do?

A.

Give some advice to the team member to reduce their stress and anxiety.

B.

Review team participation in the next retrospective meeting with all team members.

C.

Reach out to the team member to discuss and address their concerns as soon as possible.

D.

Evaluate upcoming project deadlines and reorganize team member assignments.

A team has developed and tested new software to control airplanes during flights. There are several regulatory requirements that must be met. What should the project manager do to meet these requirements?

A.

Determine potential threats regarding compliance with the regulations.

B.

Ask human resources (HR) to assign a compliance specialist to the team.

C.

Validate that the software is compliant with standards and regulations.

D.

Measure the extent to which the project complies with the regulations.

A project manager is leading an integration project for a retail company. The project demands a lot of time from the stakeholders to make important business decisions. The project is critical and must be completed on time and within budget.

What should the project manager do to ensure that key stakeholders are available for this project?

A.

Add time reserve in the project schedule to allow extra time for the stakeholders to make decisions.

B.

Share the project schedule, milestones, and meeting agendas with the stakeholders ahead of time.

C.

Work with the available stakeholders to make business decisions and keep all unavailable stakeholders informed.

D.

Schedule meetings with all of the stakeholders to make business decisions when needed.

A steering committee member is complaining about the weekly report. They stated that the report is too long and has unnecessary details. As a result, they are unable to obtain the main message and take action.

What should the project manager do to avoid similar complaints?

A.

Present the status at a weekly meeting with the steering committee.

B.

Verify the information needed for steering committee members.

C.

Send a shorter daily report to this steering committee member.

D.

Demonstrate the weekly reports in a presentation for the steering committee member.

In an effort to modernize the technology for a project, the project manager has been discussing risk prioritization with the project team. The project manager determines that additional parameters are needed to iteratively assess and prioritize the project risks.

Match the project manager's goals on the left with the relevant risk parameter on the right.