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A procurement team lead has been reported as getting into conflicts with other project team members on a weekly basis, The project manager engages with the team lead and discovers that other team members do not believe the team lead is right for this position.

What should the project manager do to resolve these recurring conflicts between the team lead and the other team members?

A.

Receive details of the conflicts from all involved, issue all a warning notice, and send all to leadership training.

B.

Organize a meeting to discuss emotional intelligence with the team, and establish a rule of respect and special treatment for the team lead.

C.

Issue the team lead a warning, and consider recommending the team lead for emotional intelligence training.

D.

Find ways to reduce the tension, increase cooperation, and understand the emotions of all team members involved.

A project manager has been assigned to handle a company’s newest product. The product is in the conceptual stages and no one is sure about the success or marketability of the product. Management wants to deliver the product in 3 months.

What should the project manager do next?

A.

Explore the minimum requirements of the product and their feasibility.

B.

Explain the resource constraints of the project to management.

C.

Outsource the management of the product to an external team.

D.

Conduct a detailed risk analysis to highlight the risks in the project.

A project has issues arising where the data integration team and the data migration team have areas that overlap It is not clear who would be responsible for delivery on these areas What should the project manager do next?

A.

Review the project scope to align the project teams

B.

Review the resource management plan to align the project teams

C.

Review the project integration plan to align the project teams

D.

Review the work breakdown structure (WBS) to align the project teams

A project manager is managing a project that is going to deliver a new risk platform. This platform will enable data-driven and new risk market models to ensure compliance with new regulations. The regulatory requirements for the models are released continuously and are not fully fixed yet. The project manager is reviewing the risk register and added a few new

Hems

Match the risks on the left lo the correct category on the right.

A company is implementing a project with team members who are located in different countries and lime zones Performance assessments show that team performance is low because the team doesn't have a common understanding about task distribution

What should the project manager do?

A.

Colocate the team members

B.

Perform team-building activities

C.

Review and reassign tasks

D.

Revisit the communications management plan

Early prototypes developed in a project show an unacceptably high detect rate. The quality management plan calls for a cause-and-effect analysis to address quality problems as they arise.

What is the protect manager's first step in addressing the problem?

A.

Communicate the issue to the change control board (CCB) and relevant stakeholders identified in the stakeholder engagement plan

B.

Create a problem-solving team from quality assurance subject matter experts (SMEs) experienced in this type of analysis

C.

Form a brainstorming team from project team members selected for their relevant technical analytical and management knowledge

D.

Form a brainstorming team with stakeholders from all of the functional departments involved in the project

During a project meeting, the project manager asks risk owners to present issues that may affect the backlog. During their presentation, the project manager realizes that some risk owners did not implement the already agreed-upon risk responses.

What should the project manager do to reduce exposure?

A.

Report the risk owners to the project management office (PMO) with the recommendation to remove them from the team.

B.

Reassign the outstanding risk tasks to other team members who have implemented their risk responses.

C.

Ask the risk owners to implement the risk responses before the next meeting and present the results in the meeting.

D.

Meet privately with the risk owners and work with them to address any impediments to the risk responses.

A project manager is assigned to a time-bound internal project on quality improvement During project execution the project manager observes that a specific team member is being isolated by other team members

Which three actions should the project manager take? (Choose three)

A.

Allow team members to resolve personal issues without involving the project manager

B.

Arrange and conduct team-building sessions to improve team effectiveness

C.

Obtain feedback from the isolated team member to understand the situation

D.

Get feedback from other team members to understand what led to this situation

E.

Identify the isolated team member as a risk and document the situation in the risk register.

A project manager is leading a new project that is in the initiation phase, The project will build a new type of software technology service that has never existed at the organization before and will reenginger the business process for several operations teams. The project manager needs to determine the project management approach to be used, and there are many team

members and stakeholders who have contradictory opinions.

What should the project manager do?

A.

Meet with the stakeholders to determine the approach using the project goals and desired outcomes.

B.

Leverage agile methods only as the project pertains to software implementation, which can be broken into increments.

C.

Leverage hybrid methods as the project has a blend of work that needs to bring in both agile and predictive methods,

D.

Determine what methods the team has been trained on and utilize those methods for the project.

A final iteration is underway and a project team is about to complete development Planning tot the product release is about to start. One stakeholder raised a concern about the product not being compatible with a new technology that has been adopted in the market

How should the project manager address this issue?

A.

Assess the business value impact and review the product roadmap to include any changes

B.

Schedule a retrospective to understand why the new requirement was not included in product backlog previously

C.

Stop the product release and start adding new user stones to the product backlog for any new requirements

D.

Proceed with product delivery as planned and start a new requirement analysis for the next iteration

A project team has finished participating in an iterative product increment planning session. After the planning session, the team returns with a list of features to deliver.

How should the project manager ensure the product increments deliver the anticipated requirements?

A.

Appoint a dedicated product manager for the duration of the release

B.

Have the customer approve the product increment features.

C.

Ensure every user story has acceptance criteria.

D.

Track business outcomes for planned user stories.

A customer is meeting with an agile team at regular intervals and keeps changing priorities for the team members. What should the project manager do to remove this impediment?

A.

Escalate the situation to the customer management team.

B.

Ask the customer to discuss these changes with the product owner.

C.

Request that the customer to meet with the team only at the weekly meeting.

D.

Ask the customer to discuss these changes with the management team.

A bank is considering building another branch in one of three neighboring cities. The project manager has been tasked with demonstrating the benefits of building a new branch, renting an existing building, or not expanding at all.

How should the project manager proceed?

A.

Calculate the payback period (PBP) for building a new branch in each location versus renting an existing building.

B.

Calculate the costs for each option in each location and compare the net present value (NPV) for each.

C.

Perform a Kano analysis on building a new branch versus renting in each of the locations.

D.

Perform a gap analysis on renting in each of the locations.

A few virtual team members are located in a region that generally has good internet connectivity. However, they frequently experience connectivity

issues joining team calls during the day.

What should the project manager do?

A.

Procure tools that consume less bandwidth for internet calls.

B.

Record the meeting to share with the team members who were unable to join.

C.

Ask the team members to use chat tools as an alternative to calls.

D.

Determine what the problem is and develop an action plan.

In the middle of an iteration, the product owner tells the agile team that the

government has updated legal requirements. This will result in some changes in the product

definition.

How should the project manager handle this situation?

A.

Review the iteration backlog because the product definition has changed and needs to

be reassessed before continuing the project.

B.

Continue work and ask the product owner to assess the changes and add/remove the

stories as needed in the backlog.

C.

Ask a business analyst to assess the changes and then add/remove the stories in the

backlog and prioritize them by business value.

D.

Ask the product owner to add new changes to the bottom of the backlog in order to

handle the modifications as a change request.

A new project team has formed and the project manager notices that some of the team members do not feel comfortable being part of the project team As a result members of the team are working individually and not as a team

What should the project manager do to resolve this?

A.

Facilitate a team-building meeting to help this issue

B.

Allow the team members to remain in their former individual roles

C.

Directly guide the team members on how to perform their tasks

D.

Wait until some iterations are completed to intervene

A team is having a hard time completing work due to unclear requirements. They have not been able to complete an iteration successfully in several months.

In order to help the team, what should the project leader do?

A.

Recommend that the product owner reviews the backlog refinement processes.

B.

Recommend that the team reviews the length of the iteration with the stakeholders.

C.

Recommend limiting the work in progress to improve the team’s focus.

D.

Recommend a review of the team members’ individual performances.

A bank has decided to initiate a project to transition from serving small businesses and entrepreneurs to mid- and large-scale businesses The country's economy is struggling, and some stakeholders cannot agree on this transformation need

What should the project manager do'?

A.

Escalate the issue to the sponsor and ask for stakeholder engagement

B.

Review the project business case and update it periodically

C.

Plan for strategic program management

D.

Implement a communications management plan

A customer wants to launch a new product in the market and an agile team is set up to work on this project for 9 months After 1 month the customer feels that it would be better to release the product 2 months earlier than the planned date. The task is now assigned to the most talented resource in the organization to this project tor an early finish.

Which risk management strategy has been adopted in this scenario?

A.

Shared

B.

Accepted

C.

Enhanced

D.

Exploited

A company is transitioning their projects to utilize hybrid project management approaches While putting together their project team, the project manager discovers the requirements from the customer are unclear and also realizes that the team members are lacking critical technical stalls needed for project success. However the customer will not accept any changes to the requirements

What should the project manager do to resolve this issue?

A.

Submit a change request to adapt the objectives of the project to the current situation

B.

Ask the scrum master to refine the user stones to improve the team members' understanding

C.

Find and provide training to the project team members who do not have the required skills

D.

Extend the duration of standup meetings to include skill transference from trained to untrained members

A project manager is working toward a deadline to prepare a client report. The project manager prepared a meeting agenda but not a single meeting has gone according to plan True, meetings always end in arguments and no action items come out of it. The project manager is very frustrated and seeks help from the project sponsor

What should the project manager have created to prevent this situation1?

A.

Resource breakdown structure

B.

Work breakdown structure (WBS)

C.

Team charter

D.

Project charter

A product team is comprised of consultants and staff members Most of the team members agree on risks and the defined risk actions. One consultant discovers a new risk and communicates it directly to management.

What should the project manager do?

A.

Reject the risk because the team is not in agreement on escalating it

B.

Include the risk in the risk assessment and evaluate it with the team

C.

Accept the risk and immediately enter the risk into the risk register

D.

Discuss with the consultant to understand why the risk was escalated

What is the correct way to put an organization on the proper path to changing their mindset to an agile approach?

A.

Hire employees who specialize in agile approaches so they can better contribute to

projects.

B.

Assign employees to agile projects so they can quickly adjust to the new approach.

C.

Train all employees in agile approaches.

D.

Shift the way the company views, reviews, and assesses employees.

A project manager has just completed a fixed-price project and the stakeholder is unhappy with the result What should the project manager do?

A.

Explain to the stakeholder that any modifications require additional budget

B.

Review the missed program deliverables with the project team

C.

Review the project charter for the project approval criteria

D.

Speak with the team's manager to get extra hours from the team

One phase of a project took much longer than initially anticipated The key stakeholders expressed their concern regarding a potential project delay. What should the project manager do?

A.

Expedite the next phase to reduce slippage

B.

Add more float to the overall project schedule

C.

Request additional contingency from the sponsor.

D.

Organize a root cause analysis (RCA) workshop.

A new project manager has been assigned to a project that is in its second phase The product created in the first phase was transferred to operations During a meeting, the project sponsor complained that some of the reports contain conflicting data on the product value

What should the new project manager do next?

A.

Review the benefits management plan

B.

Refer to the lessons learned from the first phase

C.

Consult the project reports from the previous project manager

D.

Collect information from related departments

A project manager received the project charter for a new product. The project is expected to have two main deliveries: the hardware part that has detailed specifications already defined, including a sample machine, and the user interface software that has only a basic specification and a

requirement for a user experience design approach.

Which project management approach should the project manager use?

A.

The software development has a high uncertainty level, so an agile approach is recommended for the project.

B.

The scope is well defined; therefore, a predictive approach is straightforward and the hardware and software can by synchronized on the gates.

C.

The deliverables are significantly different, so the project should be split into two projects that are driven by a program.

D.

A hybrid approach will work, using agile for software development and a predictive approach for the hardware deliveries.

A project management office (PMO) has been trying to implement an adaptive approach for the project management framework. The project manager has been asked to use adaptive tools in the next project. Awareness of adaptive tools is very low in the company, and many stakeholders are concerned about moving to a hybrid approach.

What should the project manager do?

A.

Recommend to the PMO that it is not the right time to start implementing new tools for projects.

B.

Include the use of tools and monitoring of their benefits in regular status reports and the communications management plan.

C.

Prepare a change request and seek approval from the steering committee regarding the new project framework.

D.

Bring in a third-party company to develop and implement a hybrid framework for this specific project.

A construction project to build a fish hatchery is in execution. The operations group notified the project manager about a concern that might turn into a potential issue; however, the concern could not be addressed.

In which project document should the project manager record the concern?

A.

Request for information

B.

Scope statement

C.

Issue log

D.

Risk register

A company initiated a departmental transformation project improving the processes for the organization using a predictive approach, This is a critical project for the organization and, in the middle of the project, the project manager noticed that one of the deliverables cannot be produced due to a missing technical skill.

What should the project manager have done to avoid this?

A.

Planned all required training for the team during the onboarding process

B.

Identified all required skills after the kick-off of the project

C.

Identified all required skills during the planning of the project

D.

Asked the sponsor to identify all required skills during the planning of the project

A project manager /s planning a project and identifies that legislation requirements for specific project tasks will be changing. This will occur half way through the project execution

phase and will affect a few key workers’ licenses, which will become noncompliant.

What should the project manager do?

A.

Start scheduling the training for key workers now to ensure compliance.

B.

Maintain the current key workers since the project has already started.

C.

Update the project charter to ensure the new legislation is addressed,

D.

Start a recruitment drive for new workers with the licenses required.

A project manager and project team have brought a project back on track after mapping and removing impediments During the current sprint the team reported that an impediment that previously caused major delays has appeared again. The team tried implementing the same mitigation tasks that worked previously However, the tasks are not having the same result with the impediment

What should the project manager do?

A.

Escalate the issue with an impediment to the project sponsor

B.

Use the contingency budget to implement schedule compression

C.

Implement the mitigation plans listed in the organizational process assets (OPAs)

D.

Reassess the issue as part of monitoring and controlling

In an agile project, two key stakeholders disagree about a major new requirement. Recognizing that this could lead to potential issues, what should the project manager do next?

A.

Facilitate a meeting with the stakeholders and product owner to clarify the new need,

B.

Update the acceptance criteria documentation to clearly reflect what was approved.

C.

Review the new requirement and update all the stakeholders accordingly.

D.

Ask the two key stakeholders to agree on the requirement based on a Pareto analysis.

A lead project manager for an agile project needs to prioritize requirements define the scope of the initial product and deliver the approved scope in a series of multiple versions. What should the project manager do next?

A.

Work with the product owner to evaluate and prioritize the requirements

B.

Ask the lead developer to run a meeting with the stakeholders to agree on an ordered list

C.

Determine the expected benefits of each requirement to maximize the overall business value

D.

Prioritize the requirements based on the hierarchical level of the requesting stakeholders

A project manager has been assigned a low-priority project that includes new team members with no previous formal project experience. The project team has requested deadline extensions for the first development increment twice already.

What should the project manager do to support the team?

A.

Create a change request to extend the project's duration and costs.

B.

Provide feedback to the team using project performance evaluations.

C.

Escalate the impact on the schedule to the project sponsor.

D.

Include buffer time in the schedule to absorb future delays.

A company wants to launch a new product for customers. The project for this new product is in the development phase. Due to an uncertain environment, the project manager has

doubts about the feasibility of the project.

What should the project manager do in this situation?

A.

Validate assumptions using appropriate tools to assess the risks.

B.

Refer to the lessons learned to determine the impact on the external environment.

C.

Recommend postponing the project until the uncertainty is resolved,

D.

Highlight the concern to the project sponsor in the next project review meeting,

A project learn member is having difficulty delivering assigned tasks for a project that is at risk of being delayed. The main issue is that the team member does not understand a new system that was recently implemented.

What should the project manager do?

A.

Assign an experienced resource to support the team member

B.

Escalate the team member's performance to the project sponsor

C.

Ask the team member to learn the new system as on-the-job training

D.

Issue a change request to extend the project schedule

A project manager for a digital transformation project has already received the business needs for the project. When gathering requirements, the project manager discovers that not all of the requirements can be delivered with the available resources, but that some of the requirements will be

enough to add business value.

With the project on a fixed budget, what should the project manager do next?

A.

Plan the project based on the available resources and submit a change request upon completion.

B.

Gather all stakeholders and provide recommendations on a smaller, more feasible project scope,

C.

Identify the technical requirements and request that management hire external resources,

D.

Document the problem in the issue log and suggest a change request to decrease the scope.

A senior-level executive approached the project manager of a highly visible project that is currently in the execution phase. The executive indicated that they do not support the project

and will be actively trying to prevent its success by reailocating key team members to another critical project.

What should the project manager do?

A.

Request help from human resources to keep the key team members on the project.

B.

Work with the project sponsor to determine an appropriate response.

C.

Ask to meet privately with the senior-level executive to discuss the matter further.

D.

Discuss the incident with the key project team members.

As the project progresses, the learns not performing at acceptable levels and in accordance with the key performance indicators (KPls) that were set at the beginning of the

project. How should the project manager resolve this?

A.

Escalate a schedule risk to the sponsor.

B.

Conduct team-building exercises.

C.

Stop the project and perform a team skill assessment.

D.

Make sure that the team has a full understanding of the scope.

A project manager is assigned to a project that has a tight schedule. Due to recent market changes the marketing team has identified that a few features that were initially in the scope are no longer required

What should the project manager do?

A.

Advise the marketing team that at this stage of the project changes to the scope are no longer accepted

B.

Escalate the issue to the project management office (PMO) and make sure they understand the impact on the schedule due to the change

C.

Update the risk register with input from marketing and sales and highlight the benefits of the features m discussion

D.

Review the change request with the project stakeholders and evaluate the impact of the scope reduction

A major national company known for quality products has just selected a small subcontracting firm to assist with a project. The project manager from the subcontracting firm is meeting with the project team to ensure that the project is delivered according to the customer's standards

in order to ensure this, what should the project manager define and document?

A.

Quality

B.

Estimates

C.

Objectives

D.

Requirements

After reviewing the lessons learned database, a project manager realizes that the current team may not be knowledgeable enough about organizational processes for the needs of a new project. What should the project manager do?

A.

Develop the team members to work as a cross-functional team.

B.

Ask a functional manager to provide the right team members.

C.

Review the project charter to see if the scope can be modified.

D.

Ask the portfolio manager to reassign the project to another team.

During the development of a product, multiple identified risks have now become issues, which is hindering the team's velocity. What should the project manager do in this situation?

A.

Document the issues and extend the project delivery timeline.

B.

Convene the steering committee and inform them of the impact to the project.

C.

Prioritize the user stories with issues and have the team resolve them

D.

Update the project management plan and risk management plan.

A project engineer in country A is complaining about the sample received from the supplier in country B because the sample is not the correct length. During a telephone conference, the supplier checked the drawings and insisted that the measurement was accurate.

What should the project manager do next?

A.

Escalate the issue to the purchasing department for review.

B.

Evaluate the procurement contract to determine the agreed-upon specifications.

C.

Hire a company in country B to perform a quality check before shipment.

D.

Add an additional task to cut the received part according to the specifications,

A project is approaching its project closure phase, and the project manager receives

an email from a key stakeholder who complains that the project documentation and artifacts have not been updated. The project manager assigns a project specialist to support the project management office's (PMO) effort to update the project documentation and artifacts.

Which three actions should the project manager ask the project specialist to take? (Choose

three)

A.

Create a quality assurance plan for the documentation.

B.

Identify the components of the project documentation.

C.

Archive only the initial and draft versions of the documents.

D.

Ensure that the documents are in an easily retrievable form.

E.

Collect the documents at the time of their creation.

A compliance strategy was created during the planning phase of a project During execution, the project manager left the organization and another project manager was assigned to the team

What should the project manager do first to ensure the project is compliant?

A.

Meet with the team to discuss compliance concerns

B.

Review the organizational process assets (OPAs) for compliance topics

C.

Review the compliance strategy and version history

D.

Meet with the project sponsor to discuss their compliance concerns

During a standup meeting, a team member raises the issue that they have blockers and impediments preventing them from moving on to the next task. How should the project lead

handle this situation?

A.

Support the team member by removing the blockers and impediments.

B.

Allocate the blockers and impediments to the product owner to resolve.

C.

Insist that the person who raised the blockers and impediments take ownership.

D.

Add any blockers or impediments to the risk register,

A project is almost completed, and both the sponsor and the project management office (PMO) are happy with the project manager's performance reviews. The project manager is under budget and ahead of schedule. However, a team member asks to add a feature to the product that will make the product more impressive and acceptable to the end users.

What should the project manager do first?

A.

Accept the feature.

B.

Determine if the feature is within the scope.

C.

Submit a change request! for the feature.

D.

Reject the feature.

A key challenge that a project manager is facing is the lack of discipline by various team members and their inability to harness energy to achieve the project objectives. What should the project manager do to overcome this challenge?

A.

Meet with each team member separately and apply an appropriate approach with each one.

B.

Approach the project sponsor and request help in discussing the project deliverables with team members.

C.

Explain to the team that the project manager is ultimately responsible for the delivery.

D.

Assign multiple managers to the various teams and delegate all of the tasks to them.