A project manager is assigned to work on a large global project. The resources for the project are dispersed among different organizations and countries. After the project kick-off meeting, the project manager learns that many virtual team members are unable to join the regular project update meetings. Their absence will impact the overall project schedule.
What immediate corrective action should the project manager take?
A company is running a project to eliminate a sales channel that has been unprofitable for the past 3 years. A key stakeholder from another area, who has legacy ties to that sales channel, objects to the project.
What should the project manager do in this situation?
A project manager has been managing an agile project for 6 months. Over the last two iterations, the team velocity has decreased due to a new technology that was needed
for the product.
What should the project manager do to continue with the delivery plan and return to the expected velocity?
A project manager is leading a project that has been in execution for 1 year. An experienced team member is performing well, but often disagrees with the project manager and refuses to implement their decisions. Part of the team supports the team member's defiance, while the other team members do not.
What should the project manager do?
A new team member is assigned to a team that consistently delivers each iteration. The new team member is does not understand many of the processes followed and begins to negatively impact the schedule.
What should the project manager do?
The current incremental revenue expected by a project deliverable is not fulfilling the business case requirement The deliverable was already closed and handed over to the operations team
Which two actions should the project manager take? (Choose two)
A project team member informs the project manager that a stakeholder is contacting the team member to request status updates. The team member is being distracted by these repeated requests, which are interfering with the completion of assigned tasks.
What should the project manager do?
A team is working on a project with three iterations. The project manager is reviewing the burndown chart What is the point where the chart shows that the team is performing below the plan?
A project manager is working on a project to release a new version of a key product, The product strategy and marketing areas are still working on defining the final details for the products appearance, but the team is clear about the main features. During the last sprint review, the project sponser expressed concerns about the low quality of the product,
What should the project manager, as a servant leader, do to address this situation?
A project team member is struggling to deliver an assigned task. In a team meeting, the project manager determines that there are other members
on the team who have more experience with similar tasks.
What should the project manager do?
The investment committee is the authority for the approval of funding required for a business improvement project. The investment committee approved funding to complete
the preliminary feasibility study. The project is on an expedited schedule, and the project manager requires interim funding to continue with the preliminary feasibility
activities that must commence immediately.
How should the project manager get these funds approved?
A project manager is assigned to an organizational transformation project. The company typically defines individual performance plans at the beginning of the year, and functional managers conduct feedback reviews at the end of the year. The transformation project team members are concerned that the work they are doing for this project is not aligned with the work included in their individual performance plan for the year.
What should the project manager do?
While following up on a deliverable, a team member expresses concern to the project manager about working with another team member. This team member states that the other team member, who is a functional manager, is often defensive and aggressive during meetings.
How should the project manager handle this situation?
A project manager is working on a product development project. When the product is delivered, there are major issues that require rework and
delay new feature development.
Which action should the project manager take to resolve the quality issues?
In an agile project, the project owner has repeatedly called for ad hoc meetings with team members. What should the project manager do?
A project sponsor has approved the project charter and business case. The project manager has reviewed the artifacts to initiate the project and is unclear if the intended benefits of the project align with the strategic objectives of the business.
What should the project manager do first?
An iteration is almost finished, but the team is struggling to complete the stories that require more time. What should the project manager do first?
A project manager is working on a project to build a manufacturing complex. The project will run in three different phases: engineering, procurement, and construction. The
procurement phase is in the initiation stage. The project sponsor wants to pursue the project phases as they have been planned, but also wants to accommodate and adjust to new data, input from the customer, and changes during the various phases as the project progresses.
How should the project manager approach this project?
A project manager has just taken over a project that is in the requirements gathering phase. A stakeholder indicates that they have not received any progress updates even
though reports have been sent on a weekly basis.
What should the project manager do to ensure all stakeholders are receiving proper information about the project?
A telecommunications project consists of departments spread across several countries with different cultures. The project team rarely meets in person, and each team member works independently using online reporting tools.
What should the project manager do to ensure team members are committed to project success?
A project manager is assigned to a dental equipment development project that is in the middle of its design phase. After reviewing the project prototype, it is identified that a couple of requirements specifications are missing.
Which action should the project manager take next?
A project manage is in the middle of an angle project comprised of 100 user stories broken down into five iterations. Each user story is worth U$$50. The actual expenditure is U$$2,00 and 50 user stories have been delivered.
Which statement is true?
A project manager is assigned to a project team midway through execution. Several dependencies are impacting the project, and the project manager feels the team is not adequately informed of the impacting changes.
What should the project manager do first?
A software delivery project began having technical impediments. The issue may cause a delay of the deliverables. The technical service team has been working on the issue, but the issue is unresolved even after 1 week of maintenance.
What should the senior project manager do now?
In a hybrid project, the project manager has identified a few stakeholders. According to the stakeholder matrix, the head of development has a high rating of power/influence and a high likelihood of conflict.
Which action should the project manager avoid?
In the execution phase of a project, the development team is informed by the IT security department that one of the external platforms that the team is using will be uninstalled for the whole organization.
What should the project manager do first?
A project is about to start. The project manager has found that the client does not have an appropriate knowledge management system and does
not have a requirement for it.
What should the project manager do?
A project is starting its first iteration out of eight. The team realizes that a key deliverable will depend on the acquisition of a new device.
What should the project manager do?
A supplier that the company has used for years has trouble accepting the new terms of an agile contract. They do not understand the terms in the contract and feel they should not have to sign it because they have had a long relationship with the company.
Which action should the project manager take?
A project's planning process is finished, and all resources were budgeted for and approved by senior management. Just before the kickoff meeting, a member of the production department realizes that the plan does not meet the requirements for their area.
What should the project manager have done during the planning process?
Presented with flowcharts of the organization's operations, stakeholders are unfamiliar with several recorded processes, and others note that some recorded processes were discontinued. The project sponsor notices that the chart is several years old and wants an updated version immediately.
What should the project manager do?
During a progress review meeting, the project sponsor requests a complete revamp of the product roadmap to meet the strategic objectives based on market conditions. This change will result in a completely new product.
What should the project manager do first?
During a discovery phase, a project manager coordinated a brainstorming event to determine the best strategy to meet the product release date. After the project overview,
the subject matter expert (SME) remained quiet during the call.
What should the project manager do next?
The velocity of the team is decreasing at every iteration. The project team members are complaining that the user stories are being rejected by the quality assurance team.
Which three actions should the project manager take? (Choose three)
During project execution, a project manager is leading the team to work on the project schedule. During a meeting, the team has difficulty understanding the complexity of a task and is unable to provide an estimate for the required resources.
What should the project manager do first to resolve this issue?
A project to support an organizational transformation is in the planning phase. Transformation is the project sponsor's idea and is not aligned with key stakeholders because they all have different opinions about the project outcomes.
What should the project manager do next?
A large and complex project is comprised of multiple regions. The estimate to complete (ETC) work is assumed to be performed at the same cumulative cost performance index (CPI) as that incurred by the project to date. As of now, the earned value (EV) is 145 person/day, the planned value (PV) is 145 person/day, the actual cost (AC) is 170 person/day, and budget at completion (BAC) is 285 person/day.
What is the estimate at completion (EAC)?
Four new teams have been formed to develop a new product. Several team members ask the project manager who will integrate the different work streams into one backlog.
What should the project manager do?
During planning, a virtual project team agreed to the project reporting structure and established a meeting cadence that fits multiple time zones. One month into execution, the project manager notices that certain members are disengaged during project meetings.
What should the project manager do to resolve this issue?
A project team is using a vendor solution. The project team has been notified that the vendor solution will no longer be on the premises, but in the cloud. The cloud transition will require additional infrastructure resources and adherence to new security standards.
What should the project manager do first?
A project team member who was a top performer in the planning phase of a project was easily irritated during the fifth sprint of the software development phase. The team member's attitude and behavior made the other team members feel uncomfortable.
What should the project manager do?
A company is transitioning from using a predictive approach to using an agile framework on a project. The project sponsor is concerned about the level of uncertainty and how to determine the time and budget required to complete the scope.
What should the project manager do to address this situation?
A department lead requested additional items be included in the project during the execution phase. Their acceptance is mandatory before the project can be closed.
A project team wants to change a delivery approach for a project. Team members explain the need for a review of the information-sharing approach to ensure efficient information exchange during the project.
What should the project manager do?
During a sprint, the team is experiencing conflict because the customer asks for additional features that increase the complexity. The scrum master is trying to resolve the conflict.
Which approach should the scrum master use?
A software delivery project is in the execution phase. The project team has identified a need for an additional server as the software requires more data storage space than planned for. Without the additional server, the project delivery cannot continue.
What should the project manager do?
A project sponsor indicates that the time frame for a project needs to be shortened. The project network diagram cannot be modified, but there are extra resources available in the company.
What action should the project manager take?
A project manager is working on a global project and realizes that one team member is not performing as expected. The project manager meets with the team member to find out what is causing this low performance. The project manager discovers the team member is experiencing conflict and feels uncomfortable with the team. The team member then asks to be moved to another project.
What should the project manager do?
A company is building a minimum viable product (MVP). How should the project manager help to ensure the company builds a high-quality product?
During a project planning meeting, a product manager and team are finalizing the project deliverables and notice that a key feature has a dependency from another team. A team member suggests removing the feature from the scope.
What should the project manager do?
