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A PMO professional is responsible for a team of project managers who lead projects for the business departments. A business manager has mentioned to the PMO professional that one of the project managers assigned to them is very set in their ways, which is causing friction among the project team members.

How should the PMO professional respond to this feedback?

A.

Assign a different project manager to this project, as keeping the business department happy is paramount to PMO success.

B.

Instruct the PMO team members to be more sensitive to how the other project team members work.

C.

Talk with the respective project team members about specific examples of situations that caused issues within the project team.

D.

Ask the project manager to explain the challenges of working with the other project team members.

After a recent organizational shift, a group of project managers has been reassigned to the PMO from their previous departments. Although familiar with the PMO, they are unaware of its services or customers. These project managers are highly skilled and well regarded by their peers.

What should the PMO professional prioritize to effectively onboard the project managers into the PMO?

A.

Provide them with the PMO mandate and service documentation, allowing them to learn on their own.

B.

Introduce them to PMO customers, saying that they have just joined the unit and will soon be collaborating and delivering expected results.

C.

Manage them as an autonomous unit under the PMO's umbrella until they begin delivering results, then integrate them into the PMO.

D.

Create a customized onboarding process that includes training, team-building activities, and performance review sessions.

A PMO professional is establishing a new PMO and needs to determine the optimal team composition to effectively deliver the planned PMO services. The PMO professional needs to consider both the number of team members required and the necessary skills and competencies to ensure successful PMO operation.

What should the PMO professional focus on to achieve this goal?

A.

Implement a phased approach, starting with a small core team and gradually expanding as the PMO's responsibilities and workload increase.

B.

Perform a workload analysis to estimate the effort required for each PMO function and determine the corresponding headcount needs.

C.

Adopt a competency model that addresses the capabilities needed and then assess the number of potential team members against that model.

D.

Conduct a benchmarking study to analyze the team structures and competency profiles of successful PMOs in other organizations.

A PMO professional must create a strategic presentation for stakeholders to provide visibility on the company's projects.

Which two types of information should the PMO professional present to the stakeholders? (Choose 2)

A.

Comprehensive documentation of the program

B.

Organizational roadmap of initiatives

C.

Roles, responsibilities, and processes

D.

Organizational chart for the PMO

E.

Current state of projects, including issues

A PMO professional identified that the strategic project's stakeholders are dissatisfied with the visibility of project progress, citing a lack of visibility into key performance indicators (KPIs) and communication. The project manager ensured that the current PMO reporting process and requirements are being followed.

Which action should the PMO professional take?

A.

Collaborate with stakeholders to confirm their reporting needs and propose enhancements.

B.

Conduct an internal audit of the reporting process to identify inefficiencies and recommend improvements.

C.

Reassure the stakeholders about the reporting system's effectiveness.

D.

Implement stricter reporting requirements to ensure compliance with project standards.

A PMO professional at a software company is in charge of ensuring effective use of methodology and integration between projects, monitoring progress, and identifying any deviations from the defined objectives.

Which responsibility describes the role of the PMO professional in this scenario?

A.

Update the project management plan with the approved scope change and communicate it to the different stakeholders.

B.

Analyze the duration of the user acceptance test that might affect the timeline of a project in the portfolio.

C.

Identify and address issues and interdependence with different projects impacting the project outcomes.

D.

Identify the necessary resources required for the implementation of projects to achieve the expected results.