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Which input used to develop the business relationship management approach is an output of the workforce and talent management practice?

A.

Business relationship principles

B.

Assessment of the organization's culture

C.

Service portfolio

D.

Organization's strategy

What is an output of the ‘managing business relationship journeys’ process?

A.

Updated relationship records

B.

BRM training and awareness material

C.

A review of the organization’s culture

D.

Business relationship principles and models