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You are the project manager of the BGY Project. A new issue has been identified in the project and this issue could prove to be costly for the project. The issue affects Anna's project deliverable and she is a negative stakeholder for the project. Considering these elements of the project, what type of communication would be the most effective to share this news with Anna?

A.

Face-to-face meeting

B.

Documented review of the issue

C.

Immediate telephone call

D.

Informal presentation meeting

Which of the following techniques is used to acquire the required services from outside sources when the organization lacks the internal staff required to finish a project?

A.

Acquisition

B.

Virtual team

C.

Pre-assignment

D.

Negotiation

You work as a project manager for PassGuide Inc. You want to standardize your department's personnel resources to facilitate planning and controlling of project work. Which of the following components of project management will help you accomplish the task?

A.

Gantt chart

B.

Project network diagram

C.

RBS

D.

WBS

You are the project manager of the NJYO Project and are working with your project team to create the Work Breakdown Structure (WBS). This project will span all areas of the matrix organization and your project team doesn't really know the resources from the other departments. Some of the project team members have asked that you excuse them from the WBS when the section of the project scope doesn't apply to them. You tell them 'No'. Why?

A.

The project team should work on the WBS as a whole even if they cannot contribute.

B.

The creation of the WBS is an example of team building.

C.

You need all the project team members to see that you are in charge of this diverse group.

D.

It would not be fair to the other project team members.

Which of the following documents is described in the statement below?

"It is an exchange of promises between two or more parties to do an act which is enforceable in the court of law."

A.

Resource calendar

B.

Risk register

C.

Project calendar

D.

Contract

You work as a project manager for PassGuide Inc. You want to calculate the minimum completion time for a project along with the possible start and finish times for the project activities. Which of the following techniques will you use to accomplish the task?

A.

Time-oriented scheduling

B.

Network scheduling

C.

Critical path scheduling

D.

Resource-oriented scheduling

You work as a project manager for PassGuide Inc. Your project was baselined at 8 hours, but 11 hours have been spent and the estimate to complete is an additional hour. The project should have been completed already. An hourly rate of $100 per hour is provided, and the project is 91.7% complete.

Which of the following is the correct CPI for the project?

A.

0.86

B.

0.67

C.

0.45

D.

0.53

Which of the following processes aims to build standardized processes for the handling of Itrelated services and infrastructure, and to document, operate, control, and improve them permanently?

A.

Risk management

B.

Change management

C.

Continual Process Improvement Management

D.

Configuration management

Which of the following theories focuses on increasing employee loyalty to the company by providing a job for life with a strong focus on the well-being of the employee, both on and off the job?

A.

McGregor's X and Y

B.

Expectancy theory

C.

Herzberg's theory

D.

Ouchi's Theory Z

Don is the project manager of the PFO project for his organization. Don is working with the project team members and two subject matter experts to assess the identified risk events in the project. Which of the following approaches is the best to assess the risk events in the project?

A.

Determination of the true cost of the risk event

B.

Probability and Impact Matrix

C.

Root cause analysis

D.

Interviews or meetings