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In Defining Content the challenge is the _________of information or content an organization produces.

A.

quality

B.

volume

C.

source

D.

none of the above

Why is it important to manage an organization’s processes?

A.

To increase productivity

B.

To decrease costs

C.

To increase efficiency

D.

All of the above

E.

None of the above

Business activity monitoring software is usually designed to provide updates to upper management and operations managers.

A.

True

B.

False

The Six Sigma approach focuses on? (Choose two.)

A.

Measurable, quantifiable, stable results

B.

Reducing variation in processes and products

C.

Bring transparency in business ethics

D.

Waste reduction in production system

Technology cannot be used to make processes more efficient, productive, and profitable.

A.

True

B.

False