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After teaching a very long block of instruction before lunch, the instructor wants to check how well the learners have learned the material. Which of the following methods is the BEST to accomplish this goal?

A.

Have the learners answer review questions about the block of instruction

B.

Have each learner recite what was said during the block of instruction

C.

Give the learners home work that night and go over it the next day

D.

Put the learners in groups to discuss the instruction that was taught.

An instructor wants to demonstrate a technical topic that requires a certain procedure. Which of the following is the BEST way to achieve this?

A.

Have the learners brainstorm ideas on the topic.

B.

Have the learners role play the topic.

C.

Hold an open discussion on the topic.

D.

Show the learners via a desktop sharing demonstration.

A participant logs in 15 minutes late for a one-hour synchronous training. Which of the following would be the leader's MOST appropriate response to the participant?

A.

Ignore the participant completely. They should have logged in on time.

B.

"Welcome! Glad you decided to finally join us today. Since you missed the opening exercises, you might want to just try back another day."

C.

"Welcome! Please see the assistant to review what was missed."

D.

"Welcome! Let me briefly review the content missed. We are currently on lesson two."

The MOST significant advantage of using structured exercises in a training session is that participants:

A.

Will benefit from exchanging information with their peers.

B.

Are allowed to practice and receive feedback on new skills.

C.

Are allowed to reflect on their skill sets.

D.

Will receive a lot of new information.

In the following scenario, the learners all scored well on the exit assessment. However, upon returning to work, the learners were unable to use any of the learned processes. Which of the following BEST represents the information transfer?

A.

Teaching how but not why

B.

Poor managerial support

C.

Success in problem-solving training

D.

Recall in hypothetical situations

A corporate trainer has their session recorded on video as a part of their evaluation. Throughout the video, the evaluator noticed that the trainer stood in front of the room throughout the entire session. The presenter MOSTlacks which of the following methods of communication with learners?

A.

Opportunities for questions and answers

B.

Interpersonal skills

C.

Group involvement

D.

Management of course flow and training activities

During a training course an instructor invites learners to discuss how the training will benefit them. Which of the following BEST describes the skill demonstrated?

A.

Engage learners to obtain input about their personal objectives and expectations

B.

Engage learners to communicate learner performance objectives as indicated by course design

C.

Engage learners to get their acceptance of the required training objectives and expectations

D.

Engage learners to determine their prerequisite knowledge of the training course

During the start of the class, three of the learners who are competent in the subject matter inform the instructor that their attendance in the class is due to job requirement. Which of the following techniques will BEST motivate these three learners to get more out of the class?

A.

Give the three learners various scenarios about how the acquired knowledge will increase their effectiveness.

B.

Ask the three learners to share information they have learned from their real life experiences to the rest of the class.

C.

Ask the three learners to lead discussions and aid the other learners in the class if needed.

D.

Find out what the three learners know and focus on what they might not know about the subject matter.

An instructor delivers a complex topic and notices that most of the class is continuously falling behind during exercises. Which of the following is the BEST way to prevent this situation?

A.

Provide real-world examples in the exercises.

B.

Conduct pre-class assessments to determine the skill levels.

C.

Provide a written exam before the exercises.

D.

During introductions have the learners assess their knowledge.

The only advanced learner is polite but obviously bored. Which of the following is the BEST way to improve the learner's class experience?

A.

Ask the learner if they would like to assist in room preparation and class documentation.

B.

Ask the learner if they would like to prepare to teach a lecture of the class.

C.

Ask the other learners to quiz the expertise of the advanced learner.

D.

Ask the learner to cite real world examples to use in class.

A trainer has included a long, high-resolution video to clarify a topic. The video did not work well at several locations due to bandwidth issues. Which of the following is the BEST alternative?

A.

Continue using the video because it works at other locations

B.

Use a few photos discussing what was covered by the video

C.

Provide a link to download the video before viewing

D.

Include the topic in the outline but skip over it in class

During a lecture an instructor constantly paces about the room making noise with a set of keys. Which of the following skills has the instructor failed to demonstrate?

A.

Content expertise

B.

Proper use of non-verbal communication

C.

Proper use of communication and presentation skills

D.

A comfortable learning environment

An instructor has been asked by a customer to conduct a course in two weeks. The course material being used is outdated. Which of the following is the BEST course of action for the customer's request?

A.

Inform the customer that updated material is available.

B.

Ask the learners if they want to use the old material or the new material,

C.

Use the present material because the learners will not know the difference.

D.

Modify the material to meet current standards and teach the class.

A learner is attempting to complete a content rich online training module. Which of the following will inhibit the learner's ability to retain information in this setting?

A.

Minimal use of small graphics

B.

Bold text fonts introducing new topic areas

C.

The topic of the lesson

D.

Use of many long videos

When a student in a lab is kept from participating due to a technical problem the instructor should FIRST:

A.

Ignore the problem and work with the student during a break so the class is not disturbed.

B.

Concentrate on getting the student's technical problem solved so they can learn with the rest of the class.

C.

Try to quickly analyze the problem to resolve the issue.

D.

Have another learner help the student while the instructor continues teaching.