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An instructor is delivering a course with limited time and has learners with various skill levels. Which of the following would the instructor do to BEST follow up any needs of the learners?

A.

Offer fee based consulting for the program

B.

Divide the class into groups with similar skill sets

C.

Provide additional material on the technology

D.

Contract for additional training time

An instructor has been teaching for three hours on the first day of a three-day course. At the lunch break, the instructor reviews the preparedness of the learners and their responses to questions. The instructor notes that one learner does not demonstrate mastery of the concepts taught that morning. In this situation, which of the following should the instructor do?

A.

Give an advanced activity to the other learners and re-teach the morning activity to the learner who has not mastered the concepts.

B.

Re-teach the concepts taught in the morning session to the class, but use different handouts.

C.

Pair the learner with one of the more advanced learners who likes to share knowledge.

D.

Continue to teach the course as outlined, and after class offer to help the learner who has not mastered the concepts.

An instructor is delivering a course session that has a small amount of content and an adequate amount of time. Which of the following question types is BEST for this situation?

A.

Closed-ended

B.

Guiding

C.

Open-ended

D.

Hypothetical

An instructor is presenting to a class and notices that a particular learner is not paying attention; however, when the instructor gives a pop quiz, this learner earns the best grade. Which of the following BEST describes the situation?

A.

The quiz did not cover the class concepts effectively

B.

The learner has mastery of the information tested.

C.

The quiz motivated the learner.

D.

The answers to the pop quiz were distributed prior to class

Pause at an appropriate place during a presentation can contribute to: (Select TWO)

A.

Reviewing the material

B.

Maintaining consistent behavior

C.

Adding emphasis to a statement

D.

Pronouncing words properly

E.

Assessing learner's level of interest

In a virtual classroom, which of the following would be the BEST reason for an instructor to poll the learners?

A.

Allows the instructor to deliver exams to each student

B.

Allows the learners to interact with one another

C.

Allows the instructor to survey the class

D.

Allows the instructor to see which learners are participating

Several learners in a training class are very motivated to help the instructor and other learners with a project. Other learners in the class seem not motivated to learn about the project. Which of the following can the instructor do to motivate all the learners?

A.

Take the non-motivated learners aside and inform them they will fail the course without participation.

B.

Add more visual interest to the course to hopefully motivate all the learners

C.

Focus on the motivated learners and offer them incentives.

D.

Encourage all the learners and pair the motivated learners with the non-motivated learners.

An instructor is conducting a virtual classroom with an international audience and finds that any single method used for delivery of the material leaves about a third of the learners uninvolved. Which of the following is the BEST course of action?

A.

Send out a public message to the class asking which method of delivery is working best for the class

B.

Send out a private message to each learner asking which method of delivery is working best for them

C.

Query for commonalities amongst the learners,

D.

Continue to use multiple means of delivery

An instructor evaluates learners using both written and oral exams and multiple choice quizzes. Which of the following should be added for a complete evaluation of each learner?

A.

Observations

B.

Course evaluations

C.

Independent study

D.

Uniform testing

Which of the following methods will monitor the learning retention that is occurring during training?

A.

Tests

B.

Learner's self-assessment and evaluation

C.

Initial learner assessment

D.

Instructor evaluation form

An instructor is teaching an advanced two-day workshop for experienced users of a specific software program. The learners were recommended to participate by their supervisors. The instructor is informally talking with the learners prior to the first session, when one learner confides concerns about their ability to succeed in the course. The BEST way for the instructor to respond to the learner is to:

A.

Convince the learner they should feel confident because of the recommendation by the learner's supervisor

B.

Offer to contact the learner's supervisor and verify that the learner has the prerequisite skills for the course.

C.

Monitor the learner's performance during the first part of the course and meet with the learner at the first break.

D.

Assure the learner that the course material for the workshop will teach what the learner needs to succeed in the course.

When a learner responds incorrectly to a question during class, an instructor should give some acknowledgement for the answer. Which of the following is the BEST reason for this action?

A.

Use the incorrect answer to move the class to a different topic

B.

It enforces active participation and creates teachable moments

C.

Wrong answers should be pointed out and corrected quickly to prevent misconceptions

D.

It ensures participation is limited to the correct answers

An instructor is instructing a class of thirty learners. One learner is constantly disrupting the class by talking in a loud voice. Which of the following actions should the instructor take FIRST?

A.

Discreetly talk to the learner and explain proper classroom etiquette

B.

Give the learner a disapproving look until the talking stops

C.

Use humor in front of the class to keep the learner quiet

D.

Tell the learner to leave the classroom

A contract instructor has been hired to teach a course with twelve learners. After surveying the learners it is identified that half of the class is not familiar with the subject being taught. Which of the following should the instructor do to help the entire class achieve success?

A.

Contact the training manager for suggestions on how to proceed.

B.

Teach to the more experienced learners; the others will catch up.

C.

Make the six learners that already know the material wait until the other learners catch up

D.

Cancel the class and then divide the class into two difference courses.

Which of the following should an instructor consider when distributing motivational incentives?

A.

The incentives should be geared towards individuals and not the group as a whole.

B.

The incentives should be used to gain the learners attention.

C.

The incentives should be given out freely as encouragement to the learners.

D.

The incentives should be considered by the learners as appropriate and necessary.