Weekend Sale - Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: sntaclus

examout.co

An instructor perceives that a learner is continually flirting with the instructor during class.

Which of the following should the instructor do to reduce the distraction level caused by the learner?

A.

Remove the learner immediately from the class. Report the behavior to the learner's manager.

B.

Avoid eye contact and continue with the class. Report the behavior to the learner's manager.

C.

Move the learner to a more distant location from the instructor. Report the behavior to the learner's manager.

D.

Discuss the behavior with the learner at a break. Report the behavior to the learner's manager.

The adult learning methodology with the LOWEST retention rate is:

A.

Discussion

B.

Reading

C.

Lecture

D.

Demonstration

At which of the following times should student pre-class surveys be completed? (Select TWO)

A.

Prior to a class by the manager of the organization

B.

After signing-up for the class by the training coordinator

C.

Once the class starts by the instructor of the course

D.

Once the class starts by the training coordinator

E.

Prior to signing-up for class by the training coordinator

A learner asks the instructor a question that was covered before the lunch break. Which of the following would the BEST response be from the instructor?

A.

Answer the question in short form, citing where it was covered previously.

B.

Redirect the question to the class, and allow other learners to answer.

C.

Provide a more in-depth answer to the question so that the rest of the learners gain more from the discussion.

D.

Ask the learner to remain after class to review the material that was already covered.

A learner asks a question about material that has been thoroughly covered. The instructor believes that the learner generally understands the material. Which of the following would be the BEST action for the instructor to take?

A.

Guide the learner to answering their own question.

B.

Employ active listening and respond with a complete answer.

C.

Request another learner answers the question.

D.

Diagram the steps needed to answer the question

To avoid students from being distracted during learning, it is a good practice to:

A.

Allow for a period in the beginning of the lesson for learners to check their emails.

B.

Allow the learners to use the Internet as a resource.

C.

Set the lesson as default on the workstation and disable all other applications.

D.

Disable all visual media and allow learners to type responses.

Which of the following is considered an advantage of using a relay question?

A.

It allows the instructor to engage more than one participant with the same question

B.

It prevents the instructor from injecting value judgments on the material being presented

C.

It allows the instructor to test an individual’s understanding against a performance objective

D.

It prevents participants from upstaging the instructor

A problem occurs while delivering a course. The trainer was not prepared for this problem and needs to maintain credibility with the class. The trainer should:

A.

Continue training as if nothing happened.

B.

Make the problem a learning moment.

C.

Blame other members of the training team.

D.

Fault the training materials for the problem.

Which of the following question techniques would be LEAST likely to assess the understanding of a learner?

A.

Closed

B.

Hypothetical

C.

Open

D.

Clarifying

During a class, a student points out that one of the procedures that was explained has recently changed and the wrong steps are being taught. Which of the following should the trainer do to maintain an expert status with the class?

A.

On a break verify the information and inform the class of the findings.

B.

Inform the class the student is incorrect.

C.

Ask the student if they are an expert and let them know not to interrupt.

D.

Inform the client that they need to change their material to match the procedure.

Which of the following teaching techniques would BEST enable a reserved student to participate more in class?

A.

Use student-owned mobile phones with projected still images.

B.

Use an electronic student response device for each team in a game.

C.

Use electronic student response devices with a game.

D.

Use presentation remote devices with an online video game.

A student asks the trainer an intricate question. Which of the following should the trainer do to interpret the question?

A.

Ask the student to hold off until the end of the lecture

B.

Interrupt the student and answer the question

C.

Occasionally ask for clarification

D.

Review the objectives

A trainer has just covered a procedure within the lesson. Which of the following questioning techniques would be BEST when assessing an individual learner?

A.

Probing

B.

Clarifying

C.

Hypothetical

D.

Closed-ended

An instructor has just completed a five-day technical seminar. Which of the following would be the BEST post-course support method to communicate with learners?

A.

Electronic newsletter

B.

Blog

C.

Email

D.

Telephone

Which of the following virtual tools would be BEST for students in an online synchronous class to indicate they have a question?

A.

Click the No button

B.

Call the tech support line to forward the question

C.

Email the question to the instructor

D.

Send the question over the chat line