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A technician needs to ensure all data communications on all network devices are encrypted when logging in to the console. Which of the following protocols should the technician enable?

A.

SSH

B.

LDAP

C.

FTPS

D.

SMTP

A technician is diagnosing several device issues reported by employees.

INSTRUCTIONS

Click on each device to review the issue. Then select the appropriate issue and solution

from the drop-down menu. Each option may be used more than once.

A technician receives a notification after a network outage that indicates the printer is not reachable. Which of the following printer settings should the technician implement to prevent this issue in the future?

A.

Gateway

B.

Static IP

C.

APIPA

D.

DHCP

Which of the following allows for a beam of light to transmit data through a flexible cable?

A.

Coaxial

B.

HDMI

C.

Thunderbolt

D.

Single-mode fiber

A technician is setting up a new multifunction device to be used over a shared network connection. Copier functions need to be restricted to only office employees. Which of the following should the technician perform after configuring the device to use a print server that exists on the domain?

A.

SMTP implementation

B.

Firmware update

C.

User authentication

D.

SMB configuration

A network printer does not release a user's final print job from the queue, but the user's other print jobs successfully printed a few moments before. Other users can print without issues. Which of the following should the user check first to solve the issue?

A.

If the print job is configured to a tray or manual feed

B.

If the computer and printer are connected to the same network

C.

If the print queue is full and will not allow additional jobs

D.

If the printer has stopped due to empty trays

A company wants to use cloud services with the requirement that data will reside on physical hardware that will not be shared with other companies. Which of the following meets this requirement?

A.

Dedicated resources

B.

Elasticity

C.

Hybrid cloud

D.

SaaS

An employee's screen keeps flashing. Sometimes the picture goes out and comes back. The employee checks the power cord and confirms the device is plugged in fully. Which of the following should a technician check for first?

A.

Loose video cable

B.

Failing graphics card

C.

Conflicting drivers

D.

Swollen motherboard capacitor

An office manager reports that a printer is experiencing performance issues. Printouts

are smudging when they are handled, and, recently whenever they need to print legal

sized documents, the paper jams before anything is printed on it.

The following paper sizes are used:

Letter (8.5x11in/21.59x27.94cm)

Legal (8.5x14in/21.59x35.56cm)

Oversized (11x17in/27.94x43.18cm)

INSTRUCTIONS

Using the dropdown menus, select from the

available printer parts to replace only the

faulty components on the office printer to

resolve the stated issues.

If at any time you would like to bring back

the initial state of the simulation, please click

the Reset All button.

An end user reports that their laptop shuts down when they undock it. Even when using a new charging cable, the issue persists. Which of the following should the technician do next?

A.

Flash the BIOS

B.

Update the drivers

C.

Try a different charger

D.

Replace the battery