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Which two data sources are created in CUIC by default once the installation is completed? (Choose two.)

A.

CUIC Data Source

B.

Live Data Streaming Data Source

C.

Real-Time Streaming Source

D.

HDS Data Source

E.

CVP Reporting Data Source

ABC customer implemented Post Call Survey (PCS) for all Customer calls. However, the PCS flow did not engage for any of the calls. The CVP logs did not show any pieces of evidence that PCS requests had been made for the Caller. What is the first thing that should be verified as part of troubleshooting in this scenario?

A.

Validate usermicroapp-isPostCallSurvey variable being set to y in the Main Routing Script.

B.

Check if the caller DN settings on SPOG has PCS enabled.

C.

Check if the Survey DN has a valid Call type and is associated with the routing script to play desired prompts.

D.

Check if the caller DN settings on SPOG has valid PCS DN patterns configured.

What are two mandatory ICM AW configurations to get the PCS working properly? (Choose two.)

A.

Configure the Survey DN, CT and associate with the Survey routing script.

B.

Set \iser.microapp.isPostCallSurvev' to y after either the label node or the Queue to Skillgroup/PQ node in the initial incoming DN routing script logic.

C.

Set "user.microapp.isPostCallSurvey'' to n before either the label node or the Queue to Skillgroup/PQ node in the initial incoming DN routing script logic.

D.

Create a new call type for Post Call Survey, map incoming dialed number to a survey dialed number pattern, and associates the survey dialed number patterns to the survey call type.

E.

Create a new call type for Post Call Survey, map survey dialed number pattern to the incoming dialed number, and associate the incoming dialed number patterns to the survey call type.

How many roles are available to be assigned to a CUIC user?

A.

5

B.

6

C.

7

D.

8

Which two roles does the CUIC play in UCCE/PCCE? (Choose two.)

A.

web-based reporting platform

B.

real-time data reporting

C.

log collection tool for PCCE

D.

completes configuration changes on PCCE

E.

SSH Server for SFTP

What are two stock or customized views that are available for the CUIC reports? (Choose two.)

A.

HTML View

B.

XML View

C.

Gantt View

D.

Pie Chart View

E.

Bar Chart View

What are two CUIC stock reports that are able to be downloaded from Cisco.com? (Choose two.)

A.

CCE AF Historical

B.

CCE License

C.

CCE TR License

D.

CCE AR Historical

E.

CCE TF Historical

What are two ways to access the Bulk Import Tool? (Choose two.)

A.

SPOG

B.

CUCM

C.

Bulk Import Webpage

D.

CCE Web Administration

E.

ICMDBA