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A program manager evaluates conflicting stakeholder demands associated with cost, schedule, and intended benefits. The implementation team has a strong interest in cost and schedule, and a limited interest in the benefits being produced. The client is only focused on benefits.

Which of the following actions should the program manager take?

A.

Focus on the internal stakeholders to ensure cost and) schedule objectives are achieved

B.

Balance stakeholder needs through the use of trade-offs among the stakeholder groups

C.

Focus on the external stakeholders to ensure the intended benefits are achieved

D.

Conduct a stakeholder meeting to allow everyone to state their priorities

Based on the estimated work area size, what is the MAXIMUM number of work areas that a telecommunications enclosure shall serve?

A.

20

B.

26

C.

32

D.

36

E.

40

When designing for horizontal pathways in an environment that requires fire-stopping for penetrating a rated wall, what is the MAXIMUM till ratio for telecommunications cabling in a cable tray?

A.

20 percent

B.

40 percent

C.

50 percent

D.

There is no fill ratio for cable tray

ICT project installation issues that require coordination with mechanical, electrical and/or other "trades" can be BEST accomplished by

A.

coordinating with the job site supervisors

B.

issuing an RFI to the General/Prime Contractor

C.

texting or calling the General/Prime Contractor

D.

issuing a Change Order

A component protect of a multiyear program delivers all expected products and services as anticipated. The component project manager obtains approvals from the stakeholders and transitions the benefits to operations

What should the program manager do next?

A.

Reassign the component project manager to another component project or activity

B.

Verify that the benefits were delivered and authorize component project closure

C.

Conduct a program audit to confirm that the component protect is complete

D.

Keep the component project open until the program benefits are realized

An insurance company launches a program to consolidate the multiple systems used by its agents This program will benefit stakeholders by offering efficient policy administration processes, improved customer service and the ability to grow market share However, since the new program will also introduce new policies and pricing controls, some stakeholders are opposed to its implementation

To obtain consensus among stakeholders, what should the program manager do?

A.

Ensure that the program considers organizational change management and outreach efforts to help convey program benefits

B.

Identify stakeholders who are opposed to the program, and present them with the value of the program's benefits

C.

Create focus groups representing different types of stakeholders and then meet with them at the program planning stage to hear their concerns

D.

Ask the program sponsor to be the interface with stakeholders for all future communications

Using an earth ground resistance tester, what is the recommended MAXIMUM value for resistance between any two points along the entire length of a bonding or grounding conductor (not including the earth electrode system)?

A.

0.10 ohm

B.

0.25 ohm

C.

0.50 ohm

D.

1 ohm

E.

2 ohms

A 3 trade size conduit is sized at

A.

78 mm (3 in)

B.

91 mm (3 1/2 in)

C.

103 mm (4 in)

D.

129 mm (5 in)

A biometrics firm has a facial recognition program with multiple components and project managers The project manager from the mobile device division escalates a vendor-related risk to the program manager After assessing the risk, the program manager determines that this risk may impact other projects within the program. However, this risk has a low degree of Impact and probability of occurring

What should the program manager do first?

A.

Obtain a risk reserve from the executive sponsor and execute a contingency plan

B.

Communicate the risk to all project managers to manage at the component level

C.

Add the risk details and analysis to the program risk register

D.

Brainstorm with the project manager to develop an appropriate risk response.

Which type of scheduling chart utilizes predecessor and successor relationships when identifying tasks?

A.

PERT

B.

Calendar

C.

Milestone

D.

Gantt