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After you complete the Avaya Aura® Contact Center (AACC) installation, you should perform a backup.

From the Contact Center Database Maintenance utility, which two menu options are used to perform the backup?

A.

Select Location and Immediate Backup

B.

Map Drive and Immediate Backup

C.

Backup Drive and Immediate Backup

D.

Backup Location and Immediate Backup

After completing the Avaya Aura® Contact Center installation, you want to display the installation log.

What is the path to the log?

A.

D:\Avaya\Logs\Sysops

B.

C:\Logs\Sysops

C.

D:\Avaya\Logs\PVI

D.

C:\Avaya\Logs\Sysops

Which two statements about scheduled backups are true? (Choose two.)

A.

Contact Center stores up to seven backup files at each server location.

B.

You can use this utility to back up operating system files.

C.

The backup location must be a tape or optical drive.

D.

You can schedule single or multiple backup tasks on a daily, weekly, or monthly basis.

You are installing a SIP-based Avaya Aura® Contact Center (AACC) with Avaya Aura® Media Server (AAMS).

Which three functions/features are gained by implementing the AAMS? (Choose three.)

A.

skillset based routing

B.

anchoring of calls

C.

recorded announcements

D.

music on hold

E.

text to speech engine

For Avaya Aura® Contact Center R7, which three statements regarding the Windows installation is true? (Choose three.)

A.

Avaya Aura® Contact Center Release 7 is supported on Microsoft Windows Server 2008 R7.

B.

Customers upgrading to Avaya Aura® Contact Center Release 7.x, must migrate to a new Microsoft Windows Server 2012 R2 operating system.

C.

Avaya Aura® Contact Center Release 7 is supported on the Microsoft Windows Server 2012 R2 operating system.

D.

A Microsoft Windows Server 2012 R2 operating system product key is required.

Which operating system is supported for Avaya Aura® Contact Center Release 7 server installations?

A.

Windows Server 2008 SP7 Standard Edition or Enterprise Edition

B.

Windows Server 2012 R1 Standard Edition or Datacenter Edition

C.

Windows Server 2012 R2 Standard Edition or Datacenter Edition

D.

Windows Server 2008 SP2 Standard or Enterprise Edition

After a successful installation of Avaya Aura® Contact Center, Avaya releases a patch for this particular site that is required to fix a problem reported for the CCMS. Currently, the service pack AvayaCC_CCMS_7.0.0.0.11.0021_Patch is installed under CCMS and no roll-up patches have been installed yet.

What is a valid name for the site specific patch?

A.

AvayaCC_CCMS_7.0.0.0.12.0021_Patch

B.

AvayaCC_CCMS_7.0.0.0.12.0031_ServicePack

C.

AvayaCC_CCMS_7.0.0.0.11.0023_ ServicePack

D.

AvayaCC_CCMS_7.0.0.0.11.0210_Patch

Which three Mission Critical High Availability (HA) solutions does Contact Center Release 7 support? (Choose three.)

A.

Mission Critical HA with or without Avaya Aura® platform resiliency

B.

Mission Critical HA with Midsize Enterprise (ME)

C.

Mission Critical HA with Avaya Aura® Unified Communications Virtualized Environment

D.

Mission Critical HA with Midsize Business Template

A customer has installed Avaya Aura® Contact Center (AACC) on a Platform Vendor Independent (PVI) server. They want to receive real-time data on their client computer via Unicast stream.

Where do you set the transmission mode for the site to Unicast?

A.

From the CCMS > RSM IP Address window

B.

From Windows > Apps > Manager Administration Configuration > Console Root > Avaya > Applications > CCMA Settings

C.

From Windows > Apps > Manager Administration Configuration > Console Root > Avaya > Applications > Real-Time Reporting > RTR Registry Settings

D.

From the CCMS > RSMConfig