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Which section of Apple Service Guide contains a diagram for symptoms related to logic board connectors?

A.

Quick Checks

B.

Block Diagram

C.

Exploded View

D.

Functional Overview

William states that the Ethernet ports do not function on his Mac Pro (Mid 2012) when plugged into the network at his office. He demonstrated that he knows how to connect Ethernet cables and was able to connect to the Internet on your known-good Ethernet network. You ran MRI and the computer passed all tests when run using either Ethernet port. What question should you ask the customer next?

A.

Are anyother computers able to connect to Ethernet at the office?

B.

Have you installed all system software and firmware updates?

C.

How did you damage your Ethernet cable at the office?

D.

Did you change the default network settings?

What color indicates that the Liquid Contact Indicators inside a MacBook Pro (13-inch, Mid 2012, have been triggered?

A.

Red

B.

Blue

C.

White

D.

Yellow

Which Mac mini listed below can use a USB 3devices at full speed?

A.

Mac mini Server (Mid 2010)

B.

Mac mini (Mid 2010)

C.

Mac mini (Mid 2011)

D.

Mac mini (Late 2012)

You must know the AppleCare name of an Intel iMac before performing which of the following actions?

A.

Starting upfrom OS X Recovery HD.

B.

Running Mac Resource Inspector.

C.

Replacing the logic board

D.

Resetting the NVRAM.

When replacing a MacBook Air (13-inch, Mid 2011) microphone, what other component must be replaced with the speaker included in the Mid 2011 microphone kit?

A.

Left speaker

B.

Right speaker

C.

Thermal rubber gasket

D.

Both left and right speaker

Which of the following tools is a quick system-level diagnostic test used to verify module presence and sensor readings?

A.

Apple Service Diagnostic (ASD)

B.

Notebook Adapter Diagnostic (NAD)

C.

MacResource Inspector (MRI)

D.

Cooling System Diagnostic (CSD)