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Stacey states that the light on her recently purchased Apple Wireless Keyboard continuously blinks. Which of the following best describes the issue?

A.

The keyboard has low battery and the batteries need to be replaced.

B.

The blinking indicates the keyboard is paired to another device.

C.

The keyboard is out of range and needs to be moved closer to the device it is paired with.

D.

The keyboard is turned on and ready to be paired with her computer.

Wireless Diagnostics incorporates Monitor Mode. Which of the following customer scenarios would Monitor Mode help with the most?

A.

A customer is having trouble sending and receiving Mail on a company wireless network.

B.

A customer will intermittently have a Wi-Fi connection drop. The customer cannot narrow down any specific time that it happens.

C.

A customer cannot connect to any password-protected wireless networks.

D.

A customer is experiencing slow speeds on a specific public Wi-Fi connection.

Adam has a MacBook Pro (Retina, 15-inch, Late 2013) that he uses for video editing and graphic design. He explains that after about an hour of use, the machine seems to operate more slowly. The issue gets worse as time goes on until he has to restart the machine. After you ask some probing questions, which of the following tools or techniques would be best to further evaluate the issue?

A.

Single-user mode

B.

Verbose mode

C.

Console

D.

Activity Monitor

E.

Disk Utility

On a MacBook Pro (Retina, 13-inch, Late 2013) with no peripherals attached, which of the following are services that are able to be configured in Network Preferences? SELECT THREE.

A.

FireWire

B.

Thunderbolt Bridge

C.

Bluetooth

D.

Wi-Fi

E.

Ethernet

F.

Antenna

John is attempting to use Handoff with his recently updated iPhone and Mac. It is not pairing successfully. He just added home networking equipment to improve signal range. What troubleshooting step should John try first?

A.

Verify that iPhone Cellular Calls are turned on in System Preferences > Network.

B.

Reset Network Settings on iPhone.

C.

Verify that both devices are connected to the same Wi-Fi network.

D.

Verify that both devices are connected to a Wi-Fi network using WPA2 security.

Autumn is traveling for business and is attempting to complete some work on her MacBook Air while she is waiting at the airport for her next flight. She is attempting to recover an earlier version of a text file, but her computer is not connected to her backup drive. In the full-screen Time Machine browser, which of the following indicates a backup that is only available on the disconnected backup drive?

A.

When Autumn moves the pointer over a tick mark on the timeline, the tick mark is dimmed red.

B.

Files in the section labeled "Local Snapshots" in the Time Machine browser are those from the disconnected backup drive.

C.

The tick mark for an unavailable, or non-existing, backup will pulse light and dark gray when Autumn moves the pointer over it.

D.

When Autumn moves the pointer over a tick mark on the timeline, the tick mark displays a prohibitory sign.

Juan attempted to install OS X onto an iMac by copying the hard drive of a different Mac he owns. The prohibitory symbol. What does this indicate?

A.

The iMac is unable to find a startup disk that contains boot files.

B.

The version of OS X is not compatible with the iMac hardware.

C.

The source volume is damaged and cannot be read.

D.

A RAM module is having trouble.

How do you change permissions of a specific folder?

A.

Control-click the folder and then click Change Permissions.

B.

In Finder, select the folder, then choose Get Info from the File menu. Change permission in the Sharing & Permissions pane.

C.

In System Preferences, click the Sharing pane. Locate the file in the Shared folders section. Click Change Permissions.

D.

Open Disk Utility, then drag the folder into the sidebar. Change permissions in the resulting window.

Which of the following statements about Guest accounts are true? SELECT THREE.

A.

Logging out of the Guest User temporarily saves files to the /Users/Guest.

B.

Logging out of the Guest User deletes the Guest User homefolder.

C.

Parental Controls cannot be used on a Guest account.

D.

When FileVault is enabled, the Guest account is limited to the system's default apps.

E.

The Guest account allows others to use the computer temporarily without needing a password.

F.

All features of iCIoud are disabled in the Guest account.

G.

Guest Users cannot make changes to other user accounts, computer settings, or log in remotely.

Gretchen accidentally deleted a file on her MacBook Air while traveling. She backs up regularly to Time Machine, but did not backup while she was away. From which location would you recover the deleted file?

A.

FileVault

B.

Local Snapshots

C.

The encrypted Time Machine backup

D.

The Time Machine folder in /System/Library/