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A new business has recently been formed out of a merger of two international technology start-up companies, and employees from both companies are being merged into new departments for efficiency. Which suggestion would be most useful for a talent development professional to make to the department managers as they get to know their new employees?

A.

Suggest that managers host introduction meetings and describe their plan to deliver a successful outcome to the new department

B.

Suggest that managers schedule meetings with groups of employees at the same time to facilitate informal introductions

C.

Suggest that managers schedule individual introduction meetings with each employee where they can talk without interruptions or distractions

D.

Suggest that managers send out a communication to welcome their new teams, encouraging each employee to schedule time to meet with their manager

Which action should a talent development professional take when using the accelerated learning process?

A.

Minimize group work

B.

Minimize time for discussions

C.

Utilize a single learning modality

D.

Utilize a multidimensional approach

Which work product would most likely be protected under copyright law?

A.

A communication plan

B.

A new-hire process flow

C.

An onboarding procedure

D.

A recording of an orientation course

Determining appropriate sample size for a project depends on which element?

A.

The frequency with which the tool is administered

B.

The type of research methodology that has been selected

C.

The ease with which members of the population may be identified

D.

The level of confidence that the results were not caused by chance

A talent development (TD) professional has been asked to implement a knowledge management strategy. Which is the best first step for the TD professional to take?

A.

Locate information sources

B.

Determine the organization's needs

C.

Choose an information-gathering system

D.

Compile, confirm, and circulate documents

When linking training design to training objectives that support Level 3 evaluation, what should the training objectives reflect?

A.

Learners' reactions

B.

Knowledge acquisition

C.

Return on investment (ROI)

D.

Learning transfer

When encountering an emotional trigger, what does cognition control?

A.

Course of reaction

B.

Immediate response

C.

Fight-or-flight impulse

D.

Self-awareness

A course requires a participant to go on a virtual search to find a video from the company president and an electronic document outlining specific roles and responsibilities. This is an example of which of the following?

A.

Multimedia approach

B.

Synchronous learning

C.

Collaboration technology

D.

Electronic performance support system

A talent development (TD) professional has been asked to analyze training effectiveness in relation to company finances. Specifically, management wants to know if the training will pay for itself in 18 months. Which tool should the TD professional use?

A.

Break-even analysis

B.

Return on investment (ROI)

C.

Price to earnings ratio

D.

Fixed costs to total labor ratio

A new manager has a team comprised of four different generations of employees. Which action by the manager would be most likely to minimize intergenerational conflict within the team?

A.

Acknowledge the diverse viewpoints of each team member

B.

Listen actively to each team member

C.

Poll each team member

D.

Define what is important to each team member's generation