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In designing a training program, a talent development professional would like to include post-training skill reinforcement. Which would be the most effective way to reinforce the learning?

A.

Make podcasts on the same topics available to the participants on an ongoing basis.

B.

Send out periodic skills application surveys to the participants and their managers.

C.

Provide follow-up activities on a regular basis to participants and their managers.

D.

Ask participants to provide a written commitment to apply the skills learned.

An employee meets with a manager and indicates an interest in moving into a different department to prepare for a higher-level position. Currently, no openings are available. Which is the most effective solution for the manager to recommend?

A.

Seek a coach

B.

Create a training plan

C.

Meet with a career counselor

D.

Enter into a mentoring relationship

A talent development professional has been asked to take a six-hour in-person meeting and transform it into an online course. Which is the best way to create engaging training that will not be a burden for learners to complete?

A.

Create a blend of synchronous and asynchronous learning events, ending with a live webinar.

B.

Host synchronous online meetings with small-group projects.

C.

Create a learning module where learners are given information and interactions to test their knowledge.

D.

Create a manual in a digital format for learners to review, with a knowledge check at the end.

A TD professional at an online retail company is approached by one of the company's cloud services managers, who is concerned about the cloud services team's recent work performance. The manager states that the team members repeated the same mistakes from past teams. The TD professional performs a needs analysis and determines that the team members did not leverage information, best practices, and historical data recorded by past teams in the company's knowledge management system (KMS).

The TD professional determines that the team members are not motivated to use the KMS because they find it too time-consuming to access useful information.

The TD professional implements strategies to engage and motivate the cloud services team members in using the KMS. The TD professional now wants to enlist the cloud services managers to ensure continued use of the KMS by the team members.

What should the TD professional do?

A.

Provide all managers with a brief guide on follow-up techniques to use with their teams.

B.

Create opportunities for managers to share best practices and brainstorm solutions to challenges.

C.

Recommend that manager bonuses be tied to usage statistics.

D.

Suggest that the human resources team add a line to manager job descriptions stating their responsibility for creating a culture of knowledge sharing.

E.

Encourage managers to recognize and reward team members who increase their KMS usage appropriately.

F.

Request that managers be provided with regular reports on KMS usage by their team members.

G.

Have managers sign a contract to ensure they will support the KMS effort to the fullest extent.