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What should a talent development professional do to best facilitate retention in a multi-subject course?

A.

Test for all content at the end of the course

B.

Put all exercises at the end of the training

C.

Utilize one activity per subject during the course

D.

Space activities around each subject throughout the course

Which technique for writing social media content best encourages readers to engage, extend the conversation, and take action?

A.

Asking a question that prompts an actual response

B.

Writing short and compelling headlines to intrigue readers

C.

Chunking information into short paragraphs

D.

Adopting a conversational style to speak one-on-one to readers

Two manufacturing companies in different cities—Company A and Company B—have recently undergone a merger but will continue operating separately for the immediate future. Company B did not have a talent development (TD) department, so the TD professional who reported to the chief executive officer (CEO) of Company A before the merger will now report to the CEOs of both companies. The TD professional is asked by the CEO of Company A to put together a team-building program to get the employees from both companies to work well together.

The TD professional has a meeting with the CEO of Company B, who believes the training should be postponed for at least six months so the two groups of employees can operate autonomously as if the merger had not happened.

What should the TD professional do?

A.

Call a meeting with both CEOs to create a mutually acceptable path forward.

B.

Follow the original instructions from the CEO of Company A.

C.

Hold team-building activities with employees from each company separately, following the advice of Company B's CEO.

D.

Research other companies that have gone through successful mergers for best practices.

A small company has just established its first talent development (TD) department and hired its first TD manager. Which action should the TD manager take early on to create a strong learning culture?

A.

Execute activities to inspire a positive attitude and growth mindset in the company

B.

Develop communications to encourage leadership support for the TD function

C.

Organize functions to introduce and explain the TD manager's role in the company

D.

Benchmark with other organizations for advice on how they established a strong TD department

A talent development professional has surveyed employees about their needs. To encourage employee engagement, which approach is best for sharing the survey results?

A.

Facilitate a conference call and present all responses shortly after the employees have taken the survey

B.

Gather the employees in one place and present a visual summary shortly after the employees have taken the survey

C.

Summarize responses and send a report shortly after the employees have taken the survey

D.

Distribute a presentation summarizing the results along with the action plan a few months after the employees have taken the survey

A talent development (TD) professional has been asked to create a training program. The focus of the training is to motivate employees to be leaders in their regions and help the organization work toward its strategic priorities. The TD professional knows that the learners will vary in their ability to learn and their prior knowledge, but they are motivated. What is the best action for the TD professional to take to ensure successful learning transfer?

A.

Request that all learners take an online course with basic information prior to the in-person session and create activities that allow participants opportunities to practice what they are learning throughout the training

B.

Create online learning prior to the in-person session to explain why this training is important to the organization and how it could benefit the learners personally

C.

Send a survey to all learners before the in-person session to help determine their prior knowledge, and provide a summary of the session's key points after the training

D.

Ensure that each training room has a clean and welcoming environment and create extra sessions for any learners who would like to discuss topics further in smaller groups

Who is responsible for learning in the inclusive leadership theory?

A.

Employees and managers

B.

Organization and employees

C.

Human resources leadership and employees

D.

Organization and managers

A talent development (TD) professional has been tasked with creating a knowledge management system for a small company. The TD professional has begun the process of collecting organizational knowledge and has compiled paper manuals, standard operating procedures, process charts, and other archived materials. How can the TD professional most effectively access the collective knowledge of the company's leaders?

A.

Perform interviews with direct reports of the leaders

B.

Review the personnel files and resumes of the leaders

C.

Conduct video and audio interviews with the leaders

D.

Read published works by the leaders

An engineering company utilizes two learning management systems (LMSs): one manages technical training, and the other manages professional development (or non-technical training) for all of the company's engineers. Over time, changes in reporting requirements have caused the use of two different systems to be difficult and time-consuming. It has been decided that a new LMS is to be selected, with a goal of improving the time constraints of using training information from both systems. A talent development (TD) professional is put in charge of facilitating the selection and implementation of the new LMS.

What should the TD professional do to facilitate the selection process?

A.

Define the capabilities needed for this system, as compared to current gaps.

B.

Analyze consequences for keeping both systems.

C.

Have a select group of end-user engineers research and make recommendations regarding the best system.

D.

Select the system with the best user interface.

E.

Seek consensus of stakeholders on prioritization of system capabilities.

F.

Conduct research on what systems are being used by similar companies.

G.

Perform an environmental scan to determine the capabilities offered by different LMSs.

Which action should a talent development professional take when using the accelerated learning process?

A.

Minimize group work

B.

Minimize time for discussions

C.

Utilize a single learning modality

D.

Utilize a multidimensional approach