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Specialty services that have certain characteristics generally are good candidates for managed care approaches. These characteristics generally include that the specialty service should have

A.

appropriate, rather than inappropriate, utilization

B.

a defined patient population

C.

low, stable costs

D.

a benefit that cannot be easily defined

One ethical principle in health plans is the principle of non-malfeasance, which holds that health plans and their providers:

A.

Should allocate resources in a way that fairly distributes benefits and burdens among the members.

B.

Have a duty to present information honestly and are obligated to honor commitments.

C.

Are obligated not to harm their members.

D.

Should treat each plan member in a manner that respects his or her goals and values.

The prudent layperson standard described in the Balanced Budget Act (BBA) of 1997 requires all hospitals that receive Medicare or Medicaid reimbursement to screen and, if necessary, stabilize all patients who come to their emergency departments.

A.

True

B.

False

One HMO model can be described as an extension of a group model HMO because it contracts with multiple group practices, rather than with a single group practice. This HMO model is known as the

A.

staff model HMO

B.

IPA model HMO

C.

direct contract model HMO

D.

network model HMO

Merle Spencer has coverage under both Medicare Part A and Medicare Part B. Ms. Spencer recently was hospitalized for chest pains, and she incurred charges for:

    The cost of hospitalization for two days

    Diagnostic tests performed in the hospital

    Trans

A.

ambulance and the diagnostic tests

B.

ambulance, the diagnostic tests, and the physician's professional services

C.

cost of hospitalization

D.

cost of hospitalization and the physician's professional services

Phoebe Urich is covered by a traditional indemnity health insurance plan that specifies a $500 calendar-year deductible and includes a 20% coinsurance provision. When Ms. Urich was hospitalized, she incurred $3,000 in medical expenses that were covered by

A.

1900

B.

2000

C.

2400

D.

2500

The Advantage Health Plan recently added the following features to its member services program:

1. IVR

2. Active member outreach program

3. Advantage's member services staffing needs are likely to increase as a result of

A.

1

B.

2

C.

1 & 2

D.

Neither 1 nor 2

One type of physician-only integration model is a consolidated medical group. Typical characteristics of a consolidated medical group include

A.

that it may be a single-specialty or multi-specialty practice

B.

operates in one or a few facilities rather than in many independent offices

C.

achieves economies of scale in the group's integrated operations

D.

all of the above

Primary care case managers (PCCMs) provide managed healthcare services to eligible Medicaid recipients. With regard to PCCMs, it is correct to say that

A.

PCCMs contract directly with the federal government to provide case management services to Medicaid recipients

B.

all Medicaid recipients who live in rural areas must be given a choice of at least four PCCMs

C.

Medicaid PCCM programs are exempt from the Health Care Financing Administration's (HCFA's) Quality Improvement System for Managed Care (QISMC) standards

D.

PCCMs typically receive a case management fee, rather than reimbursement for medical services on a FFS basis, for the services they provide to Medicaid recipients

The Ark Health Plan, is currently recruiting providers in preparation for its expansion into a new service area. A recruiter for Ark has been meeting with Dr. Nan Shea, a pediatrician who practices in Ark's new service area, in order to convince her to be

A.

Credentialing

B.

Accreditation

C.

A sentinel event

D.

A screening program