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The following programs are typically included in TRICARE medical management efforts:

A.

Utilization management

B.

Self-care

C.

Case management

D.

A and B only

E.

A and C only

F.

All of the listed options

G.

B and C only

Natalie Chan is a member of the Ultra Health Plan, a health plan. Whenever she needs nonemergency medical care, she sees Dr. David Craig, an internist. Ms. Chan cannot self-refer to a specialist, so she saw Dr. Craig when she experienced headaches. Dr. Cr

A.

Within Ultra's system, Ms. Chan received primary care from both Dr. Craig and Dr. Lee

B.

Ultra's system allows its members open access to all of Ultra's participating providers.

C.

Within Ultra's system, Dr. Craig serves as a coordinator of care or gatekeeper for the medical services that Ms. Chan receives.

D.

Ultra's network of providers includes Dr. Craig and Dr. Lee but not Arrow Hospital

One distinguishing characteristic of a health maintenance organization (HMO) is that, typically, an HMO

A.

arranges for the delivery of medical care and provides, or shares in providing, the financing of that care

B.

must be organized on a not-for-profit basis

C.

may be organized as a corporation, a partnership, or any other legal entity

D.

must be federally qualified in order to conduct business in any state

Many HMOs are compensated for the delivery of healthcare to members under a prepaid care arrangement. Under a prepaid care arrangement, a plan member typically pays a

A.

fixed amount in advance for each medical service the member receives

B.

a small fee such as $10 or $15 that a member pays at the time of an office visit to a network provider

C.

a fixed, monthly premium paid in advance of the delivery of medical care that covers most healthcare services that a member might need, no matter how often the member uses medical services

D.

specified amount of the member's medical expenses before any benefits are paid by the HMO

Individuals can use HSAs to pay for the following types of health coverage:.

A.

Qualified disability insurance

B.

COBRA continuation coverage.

C.

Medigap coverage (for those over 65).

D.

All of the above.

Ronald Canton is a member of the Omega MCO. He receives his nonemergency medical care from Dr. Kristen High, an internist. When Mr. Canton needed to visit a cardiologist about his irregular heartbeat, he first had to obtain a referral from Dr. High to see

A.

Dr. High serves as the coordinator of care for the medical services that Mr. Canton receives.

B.

Omega's network of providers includes Dr. High, but not Dr. Miller.

C.

Omega's system allows its members open access to all of Omega's participating providers.

D.

Omega used a financing arrangement known as a relative value scale (RVS) to compensate Dr. Miller.

One way in which a health plan can support an ethical environment is by

A.

requiring organizations with which it contracts to adopt the plan's formal ethical policy

B.

developing and maintaining a culture where ethical considerations are integrated into decision making at the top organizational level only

C.

establishing a formal method of managing ethical conflicts, such as using an ethics task force or bioethics consultant

D.

maintaining control of policy development by removing providers and members from the process of developing and implementing policies and procedures that provide guidance to providers and members confronted with ethical issues

Phillip Tsai is insured by both a indemnity health insurance plan, which is his primary plan, and a health plan, which is his secondary plan. Both plans have typical coordination of benefits (COB) provisions, but neither has a nonduplication of benefits p

A.

$0

B.

$300

C.

$400

D.

$900

One component of information systems used by health plans incorporates membership data and information about provider reimbursement arrangements and analyzes transactions according to contract rules. This information system component is known as

A.

A contract management system

B.

A credentialing system

C.

A legacy system

D.

An interoperable communication system

Katrina Lopez is a claims analyst for a health plan that provides a higher level of benefits for services received in-network than for services received out-of-network. Ms. Lopez reviewed a health claim for answers to the following questions:

Question A —

A.

A, B, C, and D

B.

A, B, and D only

C.

B, C, and D only

D.

A and C only