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Which management process has the benefits of group problem solving, information sharing, and cooperation across business functions? Choose 1 answer

A.

Change Control

B.

Total Quality Management

C.

Total Control Management

D.

Criteria for Growth

What is a common consideration for starting a new business venture? Choose 1 answer

A.

Access to information

B.

Technical understanding

C.

Right opportunity

D.

System changes

Entrepreneurs who want to start a new business need to understand the level of risk and both dimensions.

What do entrepreneurs use to assess levels of risk and innovation?

Choose 1 answer

involved in establishing a new venture and must then decide if they are comfortable with

A.

Collaboration tracking matrix

B.

Innovation creation diagram

C.

Entrepreneurial loss function diagram

D.

Entrepreneurial strategy matrix

A company believes that employees should be grouped according to the tasks they perform in the organization. Which type of organizational design does this company use? Choose 1 answer

A.

Directional

B.

Virtual

C.

Divisional

D.

Functional

What is the purpose of the Six Sigma Quality approach? Choose 1 answer

A.

To break down communication barriers

B.

To analyze the causes of product defects

C.

To promote the six most common leadership objectives

D.

To improve employee education processes

A company is attempting to be efficient by offering a no-trills product. What type of strategy is the company pursuing? Choose 1 answer

A.

Operational

B.

Resource

C.

Functional

D.

Low-cost

A corporation listens to people who are affected by change and solicits suggestions from people throughout the organization. Which strategy is the corporation using to overcome resistance to change? Choose 1 answer

A.

Participation and involvement

B.

Negotiation and reward

C.

Facilitation and support

D.

Education and communication

Which organizational concept best describes a manager assigning tasks to various employees? Choose 1 answer

A.

Segmentation

B.

Teamwork

C.

Division of labor

D.

Integration

Which conflict-resolution technique would be most effective in helping create a shared goal that cannot be attained without the cooperation of each of the conflicting parties? Choose 1 answer

A.

Communication

B.

Superordinate goals

C.

Avoidance

D.

Authoritative command

The manager of a corporation provided training and other resources needed by employees to carry out change and perform their jobs under new rules being implemented. Which approach to change was the manager using in this situation? Choose 1 answer

A.

Negotiation and reward

B.

Education and communication

C.

Participation and involvement

D.

Facilitation and support