Summer Special Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: exc65

examout.co

What does the Event data object represent?

A.

A user inquiry to the Service Desk

B.

An alert signifying a change of state of a monitored Configuration Item

C.

An issue or flaw with delivered code or physical service blueprint

D.

An interruption to normal service operations

What key data object is associated with the Project functional component?

A.

IT Initiative

B.

Portfolio Backlog Item

C.

Conceptual Service

D.

Scope Agreement

What is a key value proposition of the Detect to Correct value stream?

A.

Service lifecycle tracking through conceptual, logical, and physical domains

B.

Timely identification and prioritization of an issue

C.

Increased fulfillment efficiency through standard change deployment and automation

D.

Standardized service development and delivery

What value stream has the value proposition of ensuring that the Service Release meets business expectations?

A.

Request to Fulfill

B.

Strategy to Portfolio

C.

Requirement to Deploy

D.

Detect to Correct

What is a Key Performance Indicator of the Strategy to Portfolio value stream?

A.

Number of applications or services that require exceptions outside of the existing infrastructure portfolio

B.

Number of purchase requests related to purchase order fulfillment

C.

Accounting records are produced to show investment and spend in each service

D.

Increased uptime for critical business systems

Which key data object associated with the Change Control functional component records the data required to manage the change lifecycle?

A.

The Change Control data object

B.

The RFC data object

C.

The Problem, Known Error data object

D.

The Interaction data object

What are functional components?

A.

They are inputs to the IT4IT value streams, and pass through a hierarchy of data objects via state changes across the service backbone

B.

They are the primary means for understanding business requirements as they are expressed to the Strategy to Portfolio value stream

C.

They represent the output of the Requirement to Deploy value stream

D.

They are the smallest standalone technology units that are useful to IT service provider

Which of the following is an objective of the Strategy to Portfolio (S2P) value stream?

A.

Contributing to business strategy and planning, enabling IT alignment with business plans

B.

Defining the context and end-to-end set of activities necessary to establish requirements and deliver new IT services

C.

Defining the capabilities and business processes necessary for Project Management governance

D.

Providing a new architectural framework that holistically describes all of the major activities of modern IT delivery

Which of the following key data objects is associated with the Service Portfolio functional component?

A.

Service Contract

B.

Conceptual Service

C.

Portfolio Backlog Item

D.

Scope Agreement

How does the IT4IT Reference Architecture use the value stream concept?

A.

As a way of grouping functionality to provide context for where value is being created and delivered

B.

To support predictable, sequential, waterfall approaches to IT service delivery

C.

As a macro-process and capability architecture to provide context for IT value delivery and operations

D.

In order to be compliant with the Value Chain concept of Michael Porter