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The scope, management and analysis of data depend upon.

A.

The type of business, its resources

B.

Number and geographical distribution of business units

C.

All of the above

To reduce the cost of removing defects, inspections should be emphasized, together with any other cost-effective techniques. The role of functional system testing should then be changed to one of gathering quality data on the programs.

A.

True

B.

False

The process used for documenting user's requirements is known as validation.

A.

True

B.

False

Achieving quality requires:

A.

Exceeding the customer's expectations

B.

Focusing on the customer

C.

Meeting all the definitions of quality

D.

All the above

E.

Understanding the customer's expectations

Which term defines the process of project compliance with policies and procedures?

A.

Quality assurances

B.

Quality audits

C.

Quality control

D.

Quality control management

Which of the following are negative possibilities if quality requirements are not met?

A.

Termination

B.

Customer complaints and late product

C.

Overworking team members and poor product quality

D.

Poor quality