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Internal control systems have two components. The first is_____________ ,and the second is the __________ within an individual business application

A.

Environmental Controls, Transaction Processing Controls

B.

Transaction Processing Controls, Environmental Controls

C.

General Control, Environmental Control

D.

Environmental Control, General Control

Capability Maturity Model(s) (CMMs) are defined and managed by:

A.

Software Engineering Institute

B.

Malcolm Baldrige Organization

C.

International Standards Organization

D.

Quality Assurance Institute

Quality Assurance methods are usually considered:

A.

Detective

B.

Corrective

C.

Preventive

D.

Protective

The Quality Manager is in the business of selling quality.

A.

True

B.

False

If a programmer follows a series of steps to write a computer program, the programmer is following:

A.

A Workbench

B.

A Procedure

C.

A Standard

D.

Entry Criteria

E.

Exit Criteria

In critical listening, the listener is:

A.

Sympathetic to the speaker's point of view

B.

Performing an analysis of what the speaker said

C.

Selecting pieces of information

D.

Getting a complete message with minimal distortion

E.

None of the above

As the continuum of work processes move or evolve towards creative processes, the mix of written procedures and people skills change.

A.

True

B.

False

SEI's CMMi maturity level 5 is also known as:

A.

Managed

B.

Defined

C.

Optimizing

D.

Quantitatively Managed

Which category of control methods is the most acceptable to the individual?

A.

Automatic

B.

Auditors

C.

Peer Reviews

D.

Supervisory

E.

Third Party

Security passwords should be changed:

A.

On a regular basis

B.

Whenever somebody leaves an area

C.

When password compromise is suspected

D.

All of the above

E.

None of the above

Quality Control practices should be performed during which of the following product phases?

A.

Product Acquisition

B.

Product Development

C.

Product Operation

D.

All of the above

E.

None of the above

Which of the following should be kept under version control?

A.

Code

B.

Procedures

C.

Plans

D.

Operating Systems

E.

All of the above

In control charts, accepted practice uses a width of _________________________around the population mean (?) to establish the control limits.

A.

Plus or minus one standard deviation

B.

Plus or minus two standard deviations

C.

Plus or minus three standard deviations

D.

Plus or minus four standard deviations

E.

Plus or minus five standard deviations

The acronym COTS refers to:

A.

Critical Organizational Testing Systems

B.

Commercial Off The Shelf Software

C.

Contractor Overview Training System

D.

Code Origination Tracking System

COQ is also known as 'Price of Non-Conformance'.

A.

True

B.

False