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A common term that is used today for contracting for software development is "performance based contracting." Performance based contracting means:

A.

The previous performance of a contractor is a critical success factor

B.

The performance criteria for a contractor will be defined in the contract

C.

The performance of the software will be defined in the contract

D.

The contractor will receive a bonus if performance exceeds the contract provisions

If your IT organization does not have a measurement program, what would be a good prerequisite(s) to implementing a measurement program in your IT organization?

A.

Train the Quality Assurance staff in measurement

B.

Select a critical metric set

C.

Find a champion to promote measurement

D.

Determine how to correct quantitative data

E.

All of the above

The review and approval of a new computer system is an example of:

A.

Management Control

B.

Internal Control

C.

Application Control

D.

Quality Control

E.

Process Control

When people are presented with new ideas, their most common reaction is to:

A.

Accept the idea

B.

Object to the new idea

C.

Ask for more information about the idea

D.

Ask to be trained in the concepts related to the new idea

E.

Ask for time to consider the idea

Which of the following should be the selection criteria for COTS software regarding the integration of the software into an organization's business system work flow?

A.

It should not be a selection criteria

B.

It does not need full integration into an organization's business system work flow

C.

It should be able to be effectively integrated into an organization's business system work flow

Which type of monitoring focuses on the input or entrance criteria to a business process, for compliance to organizational policies?

A.

Preventive Monitoring

B.

Detective Monitoring

C.

Management Monitoring

D.

None of the above

Prerequisites for quality planning is / are:

A.

IT vision, mission, and goals documented

B.

Management support for planning

C.

Planners competent in the planning process

D.

All of the above

Which of the following in the COSO enterprise risk management model is the component that requires "management to select an approach or set of actions to align assessed risks with the organization's risk appetite, in the context of the strategy and object

A.

Risk Assessment

B.

Risk Response

C.

Control Activities

D.

Information and Communication

E.

Monitoring

The methods that an organization uses for hiring, training, supervising, and evaluating personnel are what types of controls:

A.

Environmental Controls

B.

Transaction Controls

C.

Operational Controls

D.

Detective Controls

E.

Collective Controls

When contracting for software development, what is the correct sequence of events in the contracting life cycle?

A.

Contract negotiations, selection of an outside organization, operation and maintenance

B.

Selection of an outside organization, contract negotiations, operation and maintenance

C.

Operation and maintenance, contract negotiations, selection of an outside organization

D.

Selection of an outside organization, operation and maintenance, contract negotiations

In the CobiT Model, defining and managing service levels, performance, problems and incidences is a component of:

A.

Plan and Organize

B.

Acquire and Implement

C.

Deliver and Support

D.

Monitor

Which of the following models uses this four part cyclE. (part one - plan and organize; part two - acquire and implement; part three - deliver and support; part four - monitor)?

A.

COSO Model

B.

ISO Model

C.

Malcolm Baldrige National Quality Award Model

D.

Enterprise Risk and Management Model

E.

CobiT Model

Which type of benchmark is used to set and validate objectives to measure performance?

A.

Process Benchmarking

B.

Product Benchmarking

C.

System Benchmarking

D.

Performance Benchmarking

If a software project produced over 100 defects, would you state:

A.

The project was poorly implemented

B.

The project implemented was acceptable

C.

You do not have enough information to state an opinion

D.

The project is not under statistical control

Objective of assuring that the software / COTS can be integrated into the business system work flow is to ensure that:

A.

There is no disruption to normal operation

B.

Proper training can be given to users

C.

Manual system can be replaced

D.

None of the above