What determines which tasks appear on the task panel in dispatcher workspace?
What is used to categorize different types of work for time reporting?
What can be used to send articles, notices, and announcements to relevant customers?
Assuming task-driven process lifecycle is enabled, how many work order tasks are required for a work order request?
As it pertains to dynamic scheduling configuration, if you are ranking agents based on the number of parts available in the agent stockroom, which matching criterion should you configure in the task filters?
What happens to a task that cannot be auto-assigned because of an impractical or missing location or because the task window cannot be scheduled?
What assignment method uses this calculation for task assignment '(Criteria_1 rating x Criteria_1 weight) / total criterion weight + (Critena_2 rating x Critena_2 weight) / total criterion weight + (Critena_3 rating x Criteria_3 weight) / total of criterion weight'?
What criteria are utilized in auto-assignment of work order tasks? (Choose three.)
When a dynamic scheduling task filter's auto assignment frequency is set to immediate, what happens?
As it pertains to time recording, what allows field agents to record beyond the standard 40 hours of time per week?
