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What Event Management module allows for configuration of automatic task creation?

A.

Alert management rules

B.

Task rules

C.

Event rules

D.

Alert correlation rules

If events are not matching to alerts as you would like, what field should be changed?

A.

Resource

B.

Message Key

C.

Node

D.

Metric Name

What applications are included in the ITOM Health product?

A.

Event Management and Operational Intelligence

B.

ITOM Visibility

C.

Discovery and Service Mapping

D.

Cloud Management

Which the following alert promotion rule defined in your ServiceNow instance, which of the anomalies below would be automatically promoted into IT alerts on the Alert Console?

A)

B)

C)

Both anomaly A and anomaly B

D)

Neither anomaly A or anomaly B

A.

Option A

B.

Option B

C.

Option C

D.

Option D

In Service Operations Workspace, what tool shows relationships between configuration items and alerts with real-time updates and detailed impact paths?

A.

CMDB identification and reconciliation engine (IRE)

B.

Unified service map

C.

Dependency view map

D.

CMDB class manager

What missing attribute would cause an event to have a state of Error?

A.

Metric Name

B.

Source

C.

Classification

D.

Node

E.

Severity

What is an alert called that moves from an open to a closed state multiple times within a designated time-frame?

A.

Fluctuating

B.

Swinging

C.

Flipping

D.

Flapping

Service Operations Workspace integrations Launchpad capabilities include management of which key components?

Choose 3 answers

A.

event connectors

B.

Alert management rules

C.

Metric policies

D.

Log data inputs

Where are approval requests for execution of alert remediation tasks configured?

A.

In the Flow Designer remediation subflow

B.

In Service Operations Workspace

C.

In the alert management rule's approvals related list

D.

In the alert management rule's playbook

What role is required to create a Technical Service?

A.

evt_mgmt_integration

B.

evt_mgmt_user

C.

evt_mgmt_operator

D.

evt_mgmt_admin